Course Title: Facilitate continuous improvement

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: MIET6323C

Course Title: Facilitate continuous improvement

School: 365T Global Studies, Soc Sci & Plng

Campus: Bundoora Campus

Program: C5215 - Diploma of Management

Course Contact : Anthony Graham

Course Contact Phone: +61 3 99254411

Course Contact Email:anthony.graham@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Bronwyn Tanti

bronwyn.tanti@rmit.edu.au

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisites for this unit of competency.

Course Description

This unit of competency describes the performance outcomes, skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.

This unit of competency  applies to managers who take an active role in managing the continuous improvement process in order to achieve the organisation’s objectives. Particularly where managers are closely associated with the creation and delivery of products and services, they play an important part in influencing the ongoing development and betterment of the organisation.
At this level, work will normally be carried out within complex and diverse methods and procedures which require the exercise of considerable discretion and judgement, using a range of problem solving and decision making strategies.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT516B Facilitate continuous improvement

Element:

1. Lead continuous improvement systems and processes
2. Monitor and adjust performance strategies
3. Manage opportunities for further improvement

Performance Criteria:

1.1 Develop strategies to ensure that team members are actively encouraged and supported to participate in decision making processes, and to assume responsibility and exercise initiative as appropriate
1.2 Establish systems to ensure that the organisation’s continuous improvement processes are communicated to all stakeholders
1.3 Develop effective mentoring and coaching processes to ensure that individuals and teams are able to implement and support the organisation’s continuous improvement processes

2.1 Develop strategies to ensure that systems and processes are used to monitor operational progress and to identify ways in which planning and operations could be improved
2.2 Adjust and communicate strategies to all stakeholders according to organisational procedures
 

3.1 Establish processes to ensure that team members are informed of outcomes of continuous improvement efforts
3.2 Ensure processes include documentation of work team performance to aid the identification of further opportunities for improvement
3.3 Consider areas identified for further improvement when undertaking future planning

 


Learning Outcomes


By completing this unit of competency you will achieve and demonstrate competence in the following skills: 

Leading continuous improvement systems and processes 
Monitoring and adjusting performance strategies 
Managing opportunities for further improvement


Details of Learning Activities

Students will study facilitate continuous improvement concepts in the workshop sessions and online (Blackboard discussion) engagement, prescribed exercises and assessment work. These concepts will also be explored through the investigation of appropriate real world and simulated environments.


Teaching Schedule

The teaching schedule is determined after negotiation with the industry partner and the individual student. Generally workshops will be offered on a monthly basis during the academic year. Each workshop will be linked to a unit of competency. Attendance to each workshop will be based on the student’s individual learning plan.


Learning Resources

Prescribed Texts


References


Other Resources

Learning resources such as unit reading, unit references will be provided to all students via their program folders and also placed within the blackboard site as required.


Overview of Assessment

Assessment in this unit of competency  will be through a mix of in-class tasks, workplace based projects, responses to a range of underpinning knowledge questions and the development of an evidence portfolio linked to the unit elements and workplace practice. An upfront assessment to develop an individual learning plan will occur. Individual assessment appointments will be undertaken with each student to allow students to present and discuss workplace evidence.


Assessment Tasks

A student must demonstrate an understanding of all elements of this particular competency. The assessment tasks are based on the requirements of the essential aspects of evidence as outlined in the unit of competency: BSBMGT516B Facilitate continuous improvement.
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
A workplace assessment appointment will be undertaken to allow students to present and discuss workplace evidence: Based on the individual student’s knowledge, skills and experience: an individual learning plan will be negotiated and developed.
Assessment may incorporate a variety of methods including responses to task questions, in class activities, case studies, and the development of project work in consultation with the Course Coordinator ( assessor) and the student’s workplace.
Student will also be asked to complete an evidence portfolio documenting workplace practise as linked to the unit of competency. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their Course Coordinator to ensure that the relevant competency standards are being met.
 


Assessment Matrix

A combination of assessment activities based on each individual student’s learning plans may be developed as required.
Assessments will be based on the level of the individual student’s knowledge, skills and experience as ascertained at a workplace meeting where workplace evidence is discussed and presented.
At completion of the course an evidence portfolio will validate competence with the assessment task activities’ completed for any competency gaps.


 

BSBMGT516B Facilitate continuous improvementTask QuestionsIn class activitiesProject WorkEvidence portfolio of work practise
Element 1XXXX
Element 2XXXX
Element 3XXXX

Course Overview: Access Course Overview