Course Title: Manage operational plan

Part B: Course Detail

Teaching Period: Term2 2012

Course Code: BUSM6233C

Course Title: Manage operational plan

School: 650T TAFE Business

Campus: City Campus

Program: C5219 - Diploma of International Business

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact Email:timothy.wallis@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Kean Soong

kean.soong@rmit.edu.au

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This course applies to people who manage the work of others and operate within the parameters of a broader strategic and/or business plan. The task of the manager at this level is to develop and implement an operational plan to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by work teams. However in some larger organisations operational plans may be developed by a strategic planning unit.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT515A Manage operational plan

Element:

1. Develop operational plan

Performance Criteria:

1.1. Research, analyse and document resource requirements and develop an operational plan in consultation with relevant personnel, colleagues and specialist resource managers
1.2. Develop and/or implement consultation processes as an integral part of the operational planning process
1.3. Ensure details of the operational plan include the development of key performance indicators to measure organisational performance
1.4. Develop and implement contingency plans at appropriate stages of operational planning
1.5. Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources and seek specialist advice as required
1.6. Obtain approval for plan from relevant parties and ensure understanding among work teams involved
 

Element:

2. Plan and manage resource acquisition

Performance Criteria:

2.1. Develop and implement strategies to ensure that employees are recruited and/or inducted within the organisation's human resources management policies and practices
2.2. Develop and implement strategies to ensure that physical resources and services are acquired in accordance with the organisation's policies, practices and procedures
 

Element:

3. Monitor and review operational performance

Performance Criteria:

3.1. Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets
3.2. Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance
3.3. Identify areas of under performance, recommend solutions, and take prompt action to rectify the situation
3.4. Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources
3.5. Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups
3.6. Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements
 


Learning Outcomes


This course delivers the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.

Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.


Details of Learning Activities

Learning activities

A range of learning activities are planned for this course including self-paced and collaborative class room based activities.

The self-based activities will be delivered through various technology platforms and will include student contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.

The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice skills in a simulated workplace environment.


Teaching Schedule

Week and Detail

6. Operations management principles

7. Operations Strefy in the Global Environment

8. Project Management and Forecasting

9. Design of Goods and Services, Managing Quality

10. Process Strategy and tTactics

11. Human Resources

12. Locational and Layout Strategies

13. JIT Philosophy

14. Maintenance and Reliability

15.Supply Chain Management

16.Presentations

17. Finalisation of results and individual interviews


Learning Resources

Prescribed Texts

There is no recommended text


References

Useful references are: Heizer and Render, 2008, Oporations Management 9th ed, Pearson, USA Cole, K, 2010, management: The Theory and Practice, 4th ed, Pearson, Australia


Other Resources


Overview of Assessment

Students must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including assignments, journals, presentation and written or test. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.


Assessment Tasks

Assessment may incorporate a variety of methods including in-class exercises, problem-solving exercises, assignments, group or individual projects, presentations and written or practical tests, as well as homework activities.

Other activities may be workplace-based or simulate work practices. These may include the production of technical requirements documents, direct observation of workplace practices and the presentation of a portfolio of evidence. This portfolio may include documents, photographs, video and/or audio files.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.
 

Critical aspects of assessment

The critical aspects of assessment are:
• Validity – the assessment tool is designed and implemented so that it measures performance accurately and precisely
• Reliability – the assessment tool is designed and implemented so that the measurements received are consistent over a period of time or a number of assessment events
• Fairness – the assessment tool is designed and implemented so that it is non-discriminatory and unambiguous
• Flexibility – the assessment tool is designed to allow for its application in a range of different contexts and conditions, and uses a range of methodologies.

 

Assessment One - completion of four case studies in class

Minor Test

Major Project


 


Assessment Matrix

Other Information

Graded Assessment at RMIT
At RMIT, the grades to be used for VET programs are:
DNS - Did not submit for assessment
NYC - Not yet competent
CAG - Competency achieved – graded
CC - Competent with credit
CDI - Competent with distinction
CHD - Competent with high distinction

Course Overview: Access Course Overview