Course Title: Write complex documents

Part B: Course Detail

Teaching Period: Term2 2014

Course Code: OFFC5208C

Course Title: Write complex documents

School: 650T TAFE Business

Campus: City Campus

Program: C5219 - Diploma of International Business

Course Contact : Timothy Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact

Name and Contact Details of All Other Relevant Staff

Claire Gourlay

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWRT401A Write complex documents


1. Plan documents

Performance Criteria:

1.1. Determine the purposes of documents
1.2. Choose appropriate formats for documents
1.3. Establish means of communication
1.4. Determine requirements of documents
1.5. Determine categories and logical sequences of data, information and knowledge to achieve document objectives
1.6. Develop overview of structure and content of documents


2. Draft text

Performance Criteria:

2.1. Review and organise available data, information and knowledge according to proposed structure and content
2.2. Ensure data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfies document purposes and objectives
2.3. Include graphics as appropriate
2.4. Identify gaps in required data and information, and collect additional material from relevant enterprise personnel
2.5. Draft text according to document requirements and genre
2.6. Use language appropriate to the audience


3. Prepare final text

Performance Criteria:

3.1. Review draft text to ensure document objectives are achieved and requirements are met
3.2. Check grammar, spelling and style for accuracy and punctuation
3.3. Ensure draft text is approved by relevant enterprise personnel
3.4. Process text amendments as required


4. Produce document

Performance Criteria:

4.1. Choose basic design elements for documents appropriate to audience and purpose
4.2. Use word processing software to apply basic design elements to text
4.3. Check documents to ensure all requirements are met

Learning Outcomes

This course will deliver the skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

Details of Learning Activities

In class discussion and debate, research case study activities and relevant work related assessments

Teaching Schedule

17 JulyCourse Induction
• Course overview
• Overview of weekly learning
• Reading material and assessment timings
Student engagement activity
214 July

Business Writing -  Plain English  - Business letters

321 JulyBusiness Writing - Plain English - CV writing

428 JulyCV writing, email writing

54 Aug Report Writing - formatting
611 Aug

Report Writing - Planning, drafting

718 Aug

Report Writing - Planning Structuring - Review best practice

825 Aug

Technical writing and using Illustrations


Sept 1-7 mid Semester Break


98 SeptIn class report  plan reviews
 10 15 Sept

Writing executive summaries, paraphrasing and summarising.

1122 Sept

Tenders, public notices, contracts

1229 SeptProof reading
136 OctAdapting written communication to oral - presentations and speeches
1413 Oct

 Presentation Workshop

1520 Oct


In class presentations

1627 Oct Resubmits and consultations

Learning Resources

Prescribed Texts

No formal texbook is required.  Texts will be provided by RMIT


Other Resources

Overview of Assessment

Students must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including assignments, journals, presentation and written or test. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

Assessment 1 (The grade for this assessment will represent 40% your final grade for this subject)
Date handed out: Week 2
Date Due: Week 6 - Monday 11th August 5pm.
Group or Individual: Individual assessment

To demonstrate the ability to research and develop a document that is written in a professional manner, with relevance to document format, content and receiver.

You are to identify a job in the international business field that you feel you are suitably qualified for. (please include a copy of the Job advertisement). Needs to be based on you!

1 Write a cover letter. (using techniques/formats of business writing outlined in class)
2 Write a Resume (using techniques/formats of business writing outlined in class)
3 Criteria - one page statement addressing the key selection criteria for the role.

Assessment 2 ( Part A,B,C) - The grade for this assessment is worth 60% of your final grade
Date handed out: Week 6
Due Date: Part A - in class Week 9,  Part B - Blackboard Monday 13th October 5pm,  Part C - in class Week 15
Group or individual: Can be completed individually or in pairs (no variance to group size)

To demonstrate the ability to plan, draft, write and format a report in a professional manner. To also demonstrate the ability to adapt the writing for a oral presentation.

Part A - To are to complete a report plan, based on the country of your choice. Details of content requirements are on assessment sheet.
Part B - You are to write a business report - on the country of your choice . Min 2000 words, submitted on Blackboard . The report is to be professionally formatted including - TOC, Title page, executive summary, footers etc.
Part C - Write and present a 5 minute presentation, detailing key information from your report.

Assessment Matrix

Marking Guide (competency):
Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.
You need to demonstrate you are competent in each element of the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.
You will be provided with an assessment matrix in the assessments area of the unit blackboard shell. Generally, your grading will be assessed against how well you demonstrate:
• Perform the activities as required by the learning elements of this unit of competency.
• Demonstrate the required knowledge for this unit of competency.
• Execute the required skills for this unit of competency.
• Demonstrate your employability skills through contribution to learning activities related to this assessment, timeliness, use of technology and teamwork.

Final Grades table:
DNS - Did not submit for assessment
NYC - Not yet competent
CAG - Competency achieved – graded
CC - Competent with credit
CDI - Competent with distinction
CHD - Competent with high distinction


Other Information

Submission requirements:
You are required to meet the following criteria for all assessments. Failure to do so may result in you being deemed not-yet-competent:

• Submit all assessment tasks online through blackboard, and include the RMIT e-submission declaration (see below).
• Ensure that you submit assessments on or before the due date.
• Retain a copy of your assessment tasks.

Electronic Submission
When submitting work online, you need to include the cover sheet supplied by your teacher. This includes the following declaration:

RMIT Electronic Submission of work for assessment
I declare that in submitting all work for this assessment I have read, understood and agree to the content and expectations of the assessment declaration.

If you are found to be Not Yet Competent (NYC) in an Assessment Task you will be allowed one resubmission to demonstrate competence. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.

Late Submissions
Students are required to submit assessment items and/or ensure performance based assessment is completed by the due dates. If a student is to be prevented from submitting an assessment item on time, by circumstances outside their control, they may apply in advance to the teacher for an extension to the due date of up to seven calendar days. To be eligible for an extension, you must lodge the extension form availabile at the following link with your teacher:

Where an extension of greater than seven days is needed, the student must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination. More information on special consideration and how to apply can be found here:

Final Date for All Assessments
No assessment tasks or resubmissions will be accepted after 5pm Friday, week 16.

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. Information on circumstances under which the assessment arrangements might be granted can be found at the following website:

Course Overview: Access Course Overview