Course Title: Plan or review administration systems

Part B: Course Detail

Teaching Period: Term1 2011

Course Code: BUSM6242C

Course Title: Plan or review administration systems

School: 650T TAFE Business

Campus: City Campus

Program: C5221 - Diploma of Business Administration

Course Contact : Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact Email:sylvia.baroutis@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit covers the skills and knowledge required to plan or review the requirements of effective administration systems and procedures for implementing, monitoring and reviewing the system. Employability Skills are applied where suitable.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM504B Plan or review administration systems

Element:

1. Plan or review administration systems

Performance Criteria:

1.1 Identify requirements of, or modifications to, administration system through consultation with system users and other stakeholders in accordance with organisational and budgetary requirements

1.2 Obtain quotations from suppliers/developers of system in accordance with organisational policy and procedures

1.3 Make selection of supplier or developer in accordance with organisational policy and procedures

Element:

2. Implement new or modified administration system

Performance Criteria:

2.1 Identify and develop implementation strategies in consultation with staff

2.2 Encourage staff to participate in all stages of the implementation process

2.3 Implement system in accordance with organisational requirements

2.4 Define and communicate procedures for using the system to staff

2.5 Provide training and support for staff on the use of the new or modified system

2.6 Deal with contingencies to ensure minimal impact on users

Element:

3. Monitor administration system

Performance Criteria:

3.1 Monitor system for usage, security and output in accordance with organisational requirements

3.2 Modify system to meet changing needs in accordance with organisational requirements

3.3 Clearly identify further modifications and notify users

3.4 Monitor staff training needs and train new staff on administration system


Learning Outcomes



Details of Learning Activities

Learners will experience a two week practical placement where they will demonstrate their knowledge and skills in planning and reviewing administration systems and procedures. Their class activities, self-directed learning and application of employability skills will focus on documenting requirements or modifications to administration system, developing appropriate activities to support system implementation and working with staff to identify system improvements. Learning activities will include in-class discussions, review of business case studies, exercises based on theory and experience, Internet research and  quizzes.


Teaching Schedule

Mid-semester break 21 - 27 April 2011 Elements addressed each week for these two units 
WEEKCONTENTBUSM6242C Plan or review administration systemsBUSM6243C Manage business document design and developmentASSESSMENTS
1

Overview of courses

Assessments

   
2

Review - Set up business records

Introduction
What is a system?

Create a resource folder

Techniques: Reading and responding to a case study 

1.1 1.1, 1.2 
3

Project management

Organisational needs and planning a system

1.11.2 - 1.4 
4

Contact suppliers/developers

Budgets and problem solving

Getting to know policies and procedures

1.2, 1.32.1 - 2.3 
5Implementing the system, training and consultation with system users2.1, 2.23.1, 3.2 
6Managing staff through the implementation phase2.2, 2.33.1 - 3.3 
7

Communicating procedures, ongoing training and support

TNA

2.4, 2.54.1 - 4.3 
8Contingencies, document the system and set up for ongoing monitoring2.64.3 
9

Practical Placement

Refer to relevant marking criteria forms on myRMIT Studies

   
10Practical Placement

Refer to relevant marking criteria forms on myRMIT Studies
11

Monitoring the system, usage, security and output

Modifications for continuous improvement

3.1, 3.25.1, 5.2 
12

Notifying users and their training needs

Course review

3.3, 3.4All 
13Respond to a case studyAllAllDemonstration of Techniques - Case Study Assessment
14

Theory class online

Work on Integrated Project

Conference participation

All

All 
15Finalise Integrated ProjectAllAll
16Student Presentations - Training SessionAll 

Integrated Project and Training Session


Learning Resources

Prescribed Texts

BSBADM503B Plan or review administration systems, Software Publications, 2010

1921657049


References


Other Resources

Admin Toolbox 3 - accessible through myRMIT Studies


Overview of Assessment

Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in-class exercises, written and practical assessments, problem solving exercises, presentations, direct observation of actual and simulated work practice, presentation of portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work based or course activities.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.


Assessment Tasks

Refer to the relevant marking criteria forms on myRMIT Studies

Demonstration of Techniques - Case Study
In order to demonstrate competency in this unit students must complete, in-class a demonstration of techniques in response to a case study and must attempt all answers under supervised conditions within the allocated timeframe. This is an open book demonstration. Students may use paper dictionaries, textbooks and handwritten notes.

Integrated Project
This integrated project is co-assessed with BUSM6243C (BSBADM506B) Manage business document design and development. Students will experience a two week practical placement where they will demonstrate their knowledge and skills in planning and reviewing administration systems and procedures suitable for the placement organisation. The project will aim to document requirements or modifications to an administration system of the students’ choice develop appropriate activities to support system implementation and working with staff to identify system improvements for the future.

Please note: You must achieve competence in all elements before a pass grade can be achieved for this course. Due to the complex nature of this unit, you may be required to demonstrate competency more than once.

Assessments submitted late will attract a DNS/NYC grade. Refer to Student Diary for Special Consideration/Extension of Time procedure.

N.B: Students, who have been granted special consideration or are required to resubmit, will be able to submit/sit their assessment by arrangement with the class teacher during the scheduled class time in weeks 17 or 18.


Assessment Matrix

BSBADM504B Plan or review administration systemsCase StudyIntegrated Project
Critical aspects  
1. Plan or review administration systemsxx
2. Implement new or modified administration systemsxx
3. Moinitor administration systemxx
BUSM6243C Manage business document design and development  
Critcal aspects  
1. Establish documentation standards x
2. Manage template design and development x
3. Develop standard text for documents x
4. Develop and implement strategies to ensure the use of standard documentation x
5. Develop and implement strageies for maintendance and continuous improvement of standard documentation x

 

 

 

 

 

 

 

 

 

 

 

Grading

 

CHDCDCCCPDNS/NYC
Competency Achieved with High DistinctionCompetency Achieved with DistinctionCompetency Achieved with CreditCompetency Achieved with PassDid Not Submit/Not Yet Competent

Course Overview: Access Course Overview