Course Title: Plan or review administration systems

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: BUSM6242C

Course Title: Plan or review administration systems

School: 650T Vocational Business Education

Campus: City Campus

Program: C5221 - Diploma of Business Administration

Course Contact : Sylvia Baroutis

Course Contact Phone: +61 3 9925 5469

Course Contact

Name and Contact Details of All Other Relevant Staff

Course Teacher:

Brenda Hughes

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit covers the skills and knowledge required to plan or review the requirements of effective administration systems and procedures for implementing, monitoring and reviewing the system. Employability Skills are applied where suitable.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBADM504B Plan or review administration systems


1. Plan or review administration systems

Performance Criteria:

1.1.Identify requirements of, or modifications to, administration system through consultation with system users and other stakeholders in accordance with organisational and budgetary requirements
1.2.Obtain quotations from suppliers/developers of system in accordance with organisational policy and procedures
1.3.Make selection of supplier or developer in accordance with organisational policy and procedures


2. Implement new or modified administration system

Performance Criteria:

2.1.Identify and develop implementation strategies in consultation with staff
2.2.Encourage staff to participate in all stages of the implementation process
2.3.Implement system in accordance with organisational requirements
2.4.Define and communicate procedures for using the system to staff
2.5.Provide training and support for staff on the use of the new or modified system
2.6.Deal with contingencies to ensure minimal impact on users


3. Monitor administration system

Performance Criteria:

3.1.Monitor system for usage, security and output in accordance with organisational requirements
3.2.Modify system to meet changing needs in accordance with organisational requirements
3.3.Clearly identify further modifications and notify users
3.4.Monitor staff training needs and train new staff on administration system

Learning Outcomes

Details of Learning Activities

Class activities, self-directed learning and application of employability skills will focus on documenting requirements or modifications to an administration system, developing appropriate activities to support system implementation and review to identify system improvements. Learning activities will include in-class discussions, review of business case studies, exercises based on theory and experience, Internet research and group activities. 

Teaching Schedule

The Teaching Schedule for this course is as follows:

Induction Session
Prior to training commencement a program level induction session will be conducted that comprises the following:

  • Program overview and requirements
  • MyRMIT/Blackboard
  • Overview of assessment requirements
  • Pre-Training Review including:
    • Recognition of Prior Learning and Credit Transfers
    • Assessment of current skills and knowledge
  • Competency/Grading Criteria
  • Plagiarism
  • Appeals
  • Extensions
  • Feedback
  • Privacy
  • Submission requirements
  • Resubmission policy
  • Where to get support
  • Student responsibilities

Course Delivery:

Week Week Commencing Topics Assessment due dates and feedback
1 9 Feb

Course induction

Course delivery and assessment details for fulltime students; Course support documents; Online learning environment including Blackboard; Grading; Plagiarism/use of Turnitin; Appeals/Extensions

Create a resource folder - hard copy or electronic?

Business Records: Review


Assessment overview
Task 1 - Portfolio of Evidence (submitted progressively in the weeks indicated below for feedback)
2 16 Feb

Techniques: Reading and responding to a case study

3 23 Feb

Organisational needs and planning a system

4 2 Mar

Budgeting and resources; Implementing a system, training and consultation with system users

Task 1 - Portfolio of Evidence
Activity 1 Due

5 9 Mar
(Monday Labour Day Public Holiday)

Managing staff through the implementation phase; Communicating procedures, ongoing training and support



16 Mar Monitoring the system, usage, security and output; Modifications for continuous improvement Task 1 - Portfolio of Evidence
Activity 2 Due
7 23 Mar

Notify users and their training needs

8 30 Mar Work on assessments

Administration Systems Checklist in preparation for Task 2


Task 1 - Portfolio of Evidence
Activity 3 Due

     Mid semester break 2-8 Apr classes resume Thursday 9 Apr
9 13 Apr

In class work on Portfolio Assessment - Task 4 - planning tools in preparation for Task 2

Task 1 - Portfolio of Evidence
Activity 4 Due

10 20 Apr Work on Task 2


11 27 Apr Work on Task 2  
12 4 May Work on Task 2  
13 11 May Practical Placement. Work Integrated Learning
14 18 May Practical Placement. Work Integrated Learning
15 25 May

Course review

Task 2 - Systems Project Due
16 1 Jun Review and feedback  
17 8 Jun Semester 1 assessment period Assessment feedback commences (2 weeks) and resubmission/Special Consideration where applicable

Learning Resources

Prescribed Texts

Available as a free digitised text on Blackboard.


Other Resources

Overview of Assessment

Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in-class exercises, written and practical assessments, problem solving exercises, presentations, direct observation of actual and simulated work practice, presentation of portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work based or course activities.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

Critical aspects for assessment and evidence required to demonstrate competency in this unit Evidence of the following is essential:
• documenting requirements or modifications to administration system
• developing appropriate activities to support system implementation
• working with staff to identify system improvements.

Assessment Tasks

You are required to complete two assessment tasks. You must successfully complete all aspects of each task to be deemed competent in this course.

Task 1 - Portfolio of Evidence (Due Date: End of Weeks 4, 6, 8 and 9)

  1. Activity 1, Online training module (NAA, National Archives of Australia)
    Read the introduction to digital records at the National Archives of Australia. Complete the eLearning module at the National Archives of Australia
  2. Activity 2, Online training module (PROV, Public Record Office of Victoria)
    Complete learning module from PROV Training Portal for the topic Recordkeeping Standards
  3. Activity 3, Administration system checklist
    Checklist template available for download and use for Task 2 on Blackboard
  4. Activity 4, Planning tools
    Upload a copy of each of the relevant planning tools you have been using for Task 2 to the portfolio submission area on Blackboard. Some tools that can be used are: To Do Lists, Diaries, Checklists, Schedules, Flow Charts, Gantt Charts, Pert Diagrams.

Task 2 - Systems Project - (Due Date: End of Week 15)

You will select an administration system in an organisation of your choice (this could be your workplace, friend/relative’s business or the Simulated Business - Reflective Records) to firstly review using the checklist on Blackboard and should discuss your initial findings with your teacher in class. Using your findings you will write a business report of no more than 2000 words using the following headings:

1. Review existing administration system
(include stakeholder map and administration review checklist attached in the appendices)
2. Supplier overview
(includes research information and quotations from suppliers to meet budget requirements)
3. Implementation plan
4. Continuous improvement plan

Additional report requirements:
Develop your own professional word-processed report template so it is in line with your organisation’s style and standards. The final project is to be published to PDF and upload to the submission area on Blackboard

Detailed instructions for each activity are presented in the Assessment Record and Cover Sheet for Plan or Review Administration Systems Task 2 available on the Blackboard.

Submission Requirements

You should:

  • Ensure that you submit assessments on or before the due date.
  • Always retain a copy of your assessment tasks (hard copy and soft copy)
  • When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
  • Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10 unless instructed otherwise in the Assessment Record and Cover Sheet instructions.

Late Submission Procedures

You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates even when work is submitted progressively in the form of a weekly journal/learning activities.

If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information:

Form to use:

Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.

More Information:;ID=g43abm17hc9w

Form to use:

Resubmissions (VET Programs):

If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment

In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website: More Information:;ID=7usdbki1fjf31

Marking Guide (Competency):

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.

Marking Guide (Grading)

After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:

Final Grades table:

CHD      Competent with High Distinction
CDI        Competent with Distinction
CC         Competent with Credit
CAG       Competency Achieved – Graded
NYC       Not Yet Competent
DNS       Did Not Submit for assessment

Further information regarding the application of the grading criteria will be provided by your teacher.


Assessment Matrix

Course Overview: Access Course Overview