Course Title: Manage operational plan

Part B: Course Detail

Teaching Period: Term1 2010

Course Code: BUSM6253C

Course Title: Manage operational plan

School: 350T Fashion & Textiles

Campus: Brunswick Campus

Program: C5222 - Diploma of Management

Course Contact : Peter Bonnell

Course Contact Phone: 61 3 9925 9171

Course Contact

Name and Contact Details of All Other Relevant Staff

Loraine Grant
61 3 9925 9145

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit specifies the outcomes required to develop and monitor the implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans. Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT515A Manage operational plan


1. Develop operational plan
2. Plan and manage resource acquisition
3. Monitor and review operational performance

Performance Criteria:

1.1 Research, analyse and document resource requirements and develop an operational plan in consultation with relevant personnel, colleagues and specialist resource managers

1.2 Develop and/or implement consultation processes as an integral part of the operational planning process

1.3 Ensure details of the operational plan include the development of key performance indicators to measure organisational performance

1.4 Develop and implement contingency plans at appropriate stages of operational planning

1.5 Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources and seek specialist advice as required

1.6 Obtain approval for plan from relevant parties and ensure understanding among work teams involved

2.1Develop and implement strategies to ensure that employees are recruited and/or inducted within the organisation’s human resources management policies and practices

2.2Develop and implement strategies to ensure that physical resources and services are acquired in accordance with the organisation’s policies, practices and procedures

3.1 Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets

3.2Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance

3.3Identify areas of under performance, recommend solutions, and take prompt action to rectify the situation

3.4Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources

Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups

3.6 Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements

Learning Outcomes

By the end of the course you will acquire the skills and knowledge to develop an operational plan, monitor and review operational performance and lan and manage resource acquisition in order to carry out the work described in the plan.

Details of Learning Activities

This unit comprises a range of learning activities such as tutorials, online activities, case studies, videos,group work and exercises.

Students are engaged in activities that explore the elements that are part of " Managing the Operational Plan" such as The Operations Management Process,Designing Operational Process,The use of Technology,Implementing systems and linking Operations to the External Environment.

Students will also be engaged in:

- Observation and investigation ( Problem Solving )
- Research,collect and analyse data (Planning & Organising )
- Group discussion on Operational strategies/issues and concerns ( Teamwork )
- Use of technology for reports or data collecting ( Technology )
- Use of self evaluation ( Learning )
- Online activities (Technology )
- Use technology to present information ( Communication & Technology )

Students will also be able to apply these skills and theories when working with teams on a work place project and all of the skills for Managing the Operational Plan are used whether providing either a Product or Service.

Teaching Schedule

Lecture Sequence         Unit of Competency                                      Lecture dates                                                      Discussion Topics                                                                Assessments
Lecture 1                          Program introduction                                         18th February 2010                                       •Introduction of program
                                                                                                                                                                                                      •Introduction of assessment process
                                                                                                                                                                                                      •Building an evidence portfolio
                                                                                                                                                                                                     •Mission Statement
                                                                                                                                                                                                     •Code of Conduct
                                                                                                                                                                                                     •Gantt Chart Overview
Lecture 2                             BSBPMG510A Manage Projects                      25th February                                            •Define the project
                                                                                                                                                                                                    •Scope & limitations of the project
                                                                                                                                                                                                    •Project Management tools
                                                                                                                                                                                                    •Risk Management
                                                                                                                                                                                                     •Finalising the project                                                             Assessment:                                                                                                                                                                                                                                                                                                             Project Summary for Managing Projects due 12/8/10
Lecture 3                            BSBMGT515A Manage Operational Plan        4th March                                                  •Operational Plans    
                                                                                                                                                                                                    •Monitor & review operational performance
                                                                                                                                                                                                    •Solving problems/decision making                                     Assessment: Operational Plans:                 
                                                                                                                                                                                                                                                                                                           Action Plan/Gantt Chart  Due 12/8/10
Lecture 4                            BSBWOR502A  Ensure Team Effectiveness  11h March                                                •Team performance plan
                                                                                                                                                                                                   •Task : team purpose
                                                                                                                                                                                                   •Group dynamics
                                                                                                                                                                                                   •Team cohesion                                                                          Belbin Questionnaire
Lecture 5                           BSBWOR502A  Ensure Team Effectiveness  25th March                                               •Communication foundations

Easter Break

Lecture 6                          BSBWOR502A  Ensure Team Effectiveness     8th April                                                  •Managing Conflict

Lecture 7                          BSBWOR502A Ensure Team Effectiveness     15th April                                                •Leadership styles

Lecture 8                          BSBWOR502A  Ensure Team Effectiveness     22nd April                                               •Motivation

Lecture9                          BSBWOR502A   Ensure Team Effectiveness    29th April                                                •Individual differences
                                                                                                                                                                                                  •Attitudes/Values                                                                           Value surveys
Lecture 10                     BSBWOR502A    Ensure Team Effectiveness     6th May                                                  •Personality                                                                                       Myers Briggs

Lecture 11                      BSBWOR502A    Ensure Team Effectiveness       13th May                                               • Problem solving tools

Lecture 12                      BSBWOR502A    Ensure Team Effectiveness        20th May                                              •Coaching/mentoring

Lecture 13                      BSBWOR502A    Ensure Team Effectiveness         27 May                                                • Group/individual learning

Lecture 14                      BSBLED 501A  Workplace Learning                          8th July                                               • Learning Organisations

Lecture 15                     BSBLED 501A Develop a Workplace Learning       15th July                                              • Training & Development

Lecture 16                    BSBLED501A Develop a Workplace Learning          22nd July                                            • Learning Needs/Learning Plans

Lecture 17                    BSBLED501A  Workplace Learning Environments 29th July                                              • Training Plans

Lecture 18                    BSBLED501A  Workplace Learning Environments 5th August                                          • Training Assessment Evaluation

Lecture 19                   BSBPMG510A Manage Projects                                   12th August                                        • Individual project completions & deadlines                                             Assessment: Project Summary

Lecture 20                   BSBMGT515A Manage Operational Plan                    19th August                                       • Preparation for presentations                                                                  
                                                                                                                                                                                                • Review Project Assessment                                                                                    Action Plan/Gantt Chart
Lecture 21                   BSBLED501A Workplace Learning Environment    26th August                                         • Presentations

                                                                                                                                                                                                • Completion of Assessment Portfolio                                                  Workplace Learning Training Plan due 6/9/10

Learning Resources

Prescribed Texts

Management Theory and Practice Chapter 22
Kris Cole


A Pacific Rim Focus 5e Chapter 17



Other Resources

Overview of Assessment

A person who demonstrates competence in this standard must be able to provide evidence of their ability to manage the implementation of the operational plans for department or section. This will include acquisition and use of resources, contingency planning, financial information and budgets, performance reports, and evidence of a system to monitor and adjust operational performance plans as required. Assessment is by submission of a portfolio indicating competency in work undertaken and appliction of theory to the work.

Assessment Tasks

Assessment for this unit is based on the submission of a portfolio of evidence that clearly demonstrates the ability to Manage Operational plan.

This shall include items or activities that are part of " Managing the Operational Plan" and may include:

 -  The Operations Management Process
 - The Design of a Operational Process
 - The use of Technology
 - The linking of Operations to the External Environment.

And this could be either a Product or Service and relate to a workbased project.

Assessment Matrix

Course Overview: Access Course Overview