Course Title: Facilitate continuous improvement

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: MIET6090C

Course Title: Facilitate continuous improvement

School: 350T Fashion & Textiles

Campus: Brunswick Campus

Program: C5222 - Diploma of Management

Course Contact : Peter Bonnell

Course Contact Phone: 613 9925 9171

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit specifies the outcomes required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies and to manage opportunities for further improvements.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT516A Facilitate continuous improvement


1. Lead continuous improvement systems and processes

Performance Criteria:

1.1 Develop strategies to ensure that team members are actively encouraged and supported to participate in decision making processes, and to assume responsibility and exercise initiative as appropriate

1.2 Establish systems to ensure that the organisation's continuous improvement processes are communicated to all stakeholders

1.3 Develop effective mentoring and coaching processes to ensure that individuals and teams are able to implement and support the organisation's continuous improvement processes


2. Monitor and adjust performance strategies

Performance Criteria:

2.1 Develop strategies to ensure that systems and processes are used to monitor operational progress and to identify ways in which planning and operations could be improved

2.2 Adjust and communicate strategies to all stakeholders according to organisational procedures


3. Manage opportunities for further improvement

Performance Criteria:

3.1 Establish processes to ensure that team members are informed of outcomes of continuous improvement efforts

3.2 Ensure processes include documentation of work team performance to aid the identification of further opportunities for improvement

3.3 Consider areas identified for further improvement when undertaking future planning

Learning Outcomes

By the end of the course you will be able to lead continuous improvement systems and processes, monitor and adjust performance strategies and manage opportunities for further improvement

Details of Learning Activities

Participant’s workbook and workshop
You will learn about the underpinning knowledge and theory in a workshop with other participants in the program. The workshop will follow the format outlined in the participant’s workbook. The workshop will include other learning activities such as PowerPoint presentations, lecture, group discussion, group exercises, case studies and questions.

Workplace tasks and project
You will use the workshop and workbook to complete the tasks in the workplace. This will include work you are already performing and a workplace project, and will give you the opportunity to practice and apply underpinning knowledge. You will be expected to refer to the workbook and to the prescribed text. The project will be agreed upon with the company.

Trainer-student sessions

Your work (including your workbook) will be reviewed in one-on-one sessions with the trainer. The trainer will offer guidance and further instruction on specific areas for further study.

Teaching Schedule

In general the course is taught over a number of mean:

1Introduction and overview of course. Basics of skills required and course content through workshop.8 hrs
2One on one sessions1 hrs
3Skill development using
Workplace tasks towards competency35 hrs
4Record evidence and portfolio8 hrs
5Review portfolio 3 hrs
6Preparation and presentation5 hrs

Learning Resources

Prescribed Texts

Theory and Practice Part 3
Kris Cole


A Pacific Rim Focus 5e  Chapter 8



Other Resources

Overview of Assessment

A person who demonstrates competence in this standard must be able to provide evidence that they are able to develop, monitor and adjust plans, processes and procedures to improve performance; they must also be able to support others to implement the continuous improvement system/processes and to be able to identify and manage opportunities for further improvement. Assessment will be done through submission of a portfolio indicated competency in work undertaken and application of theory to this work.

Assessment Tasks

You will be required to successfully complete the following assessment:
•workplace tasks and project. A portfolio of evidence will be used to collect this information together in one place. Evidence includes workplace and personal documents, feedback from managers and peers, performance reviews and your reports.

Assessment Matrix

Course Overview: Access Course Overview