Course Title: Facilitate continuous improvement

Part A: Course Overview

Program: C5225

Course Title: Facilitate continuous improvement

Portfolio: BUS

Nominal Hours: 60.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T TAFE Business

Face-to-Face or Workplace

Term2 2009

Course Contact: Zlatko Muhvic

Course Contact Phone: +61 3 9925 5440

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to lead and manage continuous improvement systems and processes. Particular emphasis is on the development of systems and the analysis of information to monitor and adjust performance strategies, and to manage opportunities for further improvements.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBMGT516A Facilitate continuous improvement


1. Lead continuous improvement systems and processes

2. Monitor and adjust performance strategies

3. Manage opportunities for further improvement

Learning Outcomes

At the end of this course students will be able to develop strategies and establish systems to lead, monitor and manage continuous improvement opportunities.

Overview of Assessment

Assessment will incorporate a variety of methods including business reports, in class exercises, written tests, problem solving exercises, presentations, and role plays. Students are required to attempt all assessment tasks and be rated as competent against all performance criteria. Students are required to attempt ALL assessment tasks and be rated as competent against all performance criteria and gain at least 50% mark value overall to pass the course. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. All assessments are graded.
The teacher may assess a student verbally. A student may be asked to meet with the teacher and discuss their assignment to clarify material, or validate the underpinning skills and knowledge required for competency assessment.