Course Title: Lead a team to foster innovation

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: BUSM6279C

Course Title: Lead a team to foster innovation

School: 320T Design (TAFE)

Campus: City Campus

Program: C5235 - Diploma of Visual Merchandising

Course Contact : Tim McCarthy

Course Contact Phone: +61 3 9925 4819

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 35

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to lead a workplace team in ways that foster innovative work practices.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

SIRXQUA002A Lead a team to foster innovation


1. Organise team to maximise innovation.
2. Organise work assignments within team to facilitate innovative work practices.
3. Provide guidance and coaching to team members on innovation in the workplace.
4. Provide a model of innovative work practice.
5. Monitor the team's ongoing use of innovative work practices.
6. Provide feedback on the use of innovative work skills.

Performance Criteria:

1. Organise team to maximise innovation. 1.1 Analyse the performance requirements for the team.
1.2 Gather information about team members.
1.3 Acknowledge strengths and weaknesses of individual team members.
1.4 Assign team roles to ensure a match between work requirements and individual team members' capacities.
1.5 Select team members to foster cross-fertilisation of ideas.

2. Organise work assignments within team to facilitate innovative work practices. 2.1 Structure and organise work to enable innovation.
2.2 Communicate work assignments to team members in ways that encourage and reinforce team-based innovation.
2.3 Allocate tasks and activities to ensure the best use of team skills.
2.4 Ensure work assignments include timelines that allow for innovation.

3. Provide guidance and coaching to team members on innovation in the workplace. 3.1 Encourage team members to work collaboratively on work assignments.
3.2 Encourage team members to share work information, knowledge and experiences in their day-to-day work.
3.3 Encourage team members to seek external stimuli and knowledge and to set up and maintain networks.
3.4 Provide appropriate guidance to team members on the use of innovation in the workplace.
3.5 Coach team members to ensure they have the enabling skills to implement innovation in the workplace.

4. Provide a model of innovative work practice. 4.1 Share case studies and examples of the use and benefits of innovative work practices within teams with team members.
4.2 Ensure examples of the way innovative skills can be applied in the workplace are provided by the team leader.
4.3 Demonstrate the qualities of an effective team member, as team leader in working with the team.
4.4 Promote and reinforce the value placed by the organisation on innovation.

5. Monitor the team's ongoing use of innovative work practices. 5.1 Actively encourage team members to reflect on team activities and opportunities for improvement and innovation.
5.2 Evaluate team activities based on feedback from team members, management, clients and other interested people.
5.3 Receive suggestions for work improvements in a positive manner, and act on them where appropriate.
5.4 Review and record evidence of the application of innovative work skills, and present findings as appropriate.
5.5 Review the innovation process and discuss and constructively analyse both positive and negative outcomes.

6. Provide feedback on the use of innovative work skills. 6.1 Debrief team members after work and training and evaluation exercises.
6.2 Discuss feedback from review processes within the team and use it to inform future planning.
6.3 Celebrate successful innovations and reward the team appropriately.
6.4 Discuss problems in the use of innovation in a constructive way.

Learning Outcomes

• innovative work skills
• techniques for evaluating team performance
• an understanding of group dynamics in a team
• ability to apply innovative work skills in own work

Details of Learning Activities

Learning Activities

Learning activities will include field research, observation of existing retail environments, case studies, lectures, tutorials, team exercises and industry visits.

Teaching Schedule


3Venue visit 1 
4Venue Visit 2 
5Venue Presentation 1 
6Exhibitions and events 
7Creativity and Ideation 
8Self directed learning 
9Theming Presentations 2 
10Event Planning 1 
11Event management OHS 
12Tech drwg review 
13Event progress meeting 
14Perfromance review  
15Running Event 
16Custom system organiser 
17The design brief 
18The design brief 2 Quoting Billing 
19Progress check in 
20Self directed learning 
21Progress check in 
22Custom system Presentations3 
23Event project management 
24Event lighting 
25Bytecraft visit 
26Event progress meeting 
27Event progress meeting 
28Event progress meeting 
29Running the Event 
30                                         Running the Event

Learning Resources

Prescribed Texts

Title:Human dimension & interior space : a source book of design reference standards / by Julius Panero and Martin Zelnik.
Author:Panero, Julius.
Other Author(s):Zelnik, Martin, 1939-
Publisher:New York : Whitney Library of Design, 1979.
ISBN:0823072711 :
Description:320 p. : ill. ; 31 cm.
Format:BookSubjects:Architecture--Human factors.
Interior decoration--Human factors.
Notes:Includes index.
Bibliography: p. 316-317.

0823072711 :


Other Resources

Commercial Supplier catalogues

Creative design resources including websites, magazines and books 

Overview of Assessment

A range of assessment methods will be used to assess practical skills and knowledge.

Assessment Tasks

1. Venue Review

Conduct a review of an existing event venue

2. Resource File

Source general and technical information relating to the Event and Exhibition Industry and compile into an accessible file

3. Themeing brief

Plan a theme and all theming elements for a given hypothetical client / function

4. Minor Event

Plan and run a minor event (group exercise)

5. Custom, System, Organizer trade stand design

Design a trade stand for a given client and fair using a custom design approach and a system based approach

6. Major Event

Plan and Run a major Event (group exercise)

Assessment Matrix

An assessment rubric is available on the Event & Exhibition Design (EaED) blackboard site.
Go to the RMIT website - students / learning hub / Event & Exhibition Design (EaED)  / course guide / Assessment rubric

Other Information

Please note that this competency will be delivered in conjunction with ’Create and implement an exhibition space MKTG5877C’ as a course titled ’Event & Exhibition Design’

Course Overview: Access Course Overview