Course Title: Manage merchandise and store presentation
Part B: Course Detail
Teaching Period: Term2 2012
Course Code: MKTG5926C
Course Title: Manage merchandise and store presentation
School: 320T Design (TAFE)
Campus: City Campus
Program: C5235 - Diploma of Visual Merchandising
Course Contact : Justin Compton and Sue Robinson
Course Contact Phone: +61 3 9925 4678
Course Contact Email:firstname.lastname@example.org
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 35
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This unit requires the team member to apply knowledge of store merchandising to plan and manage store advertising and promotions, manage store pricing policies and housekeeping. It includes interpretation of and compliance with store layout and visual merchandising policies, developing and implementing procedures to manage merchandise pricing, and managing all aspects of store housekeeping, including contingency procedures.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
SIRXMER004A Manage merchandise and store presentation
1 Develop and implement store policies and procedures in regard to store housekeeping and maintenance.
Manage store merchandising.
1 Ensure layout and presentation support market position and promote customer flow according to store visual merchandising policies and plans.
Manage store pricing policies.
1 Maintain store pricing according to organisation pricing policies and procedures in regard to pricing.
Plan and manage store advertising and promotions.
1 Manage and implement store policies and procedures, in regard to store promotional activities.
- providing feedback on performance
- interpersonal communication skills to:
- communicate store standards and expectations to staff
- consult floor staff
- negotiate arrangements with suppliers, through clear and direct communication
- ask questions to identify and confirm requirements
- use language and concepts appropriate to cultural differences
- use and interpret non-verbal communication
- roster development
- report writing
- literacy skills in regard to:
- researching, analysing and interpreting a broad range of written material
- preparing rosters
- preparing reports
- documenting results
- store policies and procedures, in regard to:
- layout and presentation
- advertising and promotions
- pricing or marking down of goods, including risk assessment
- housekeeping for premises, fittings, fixtures and equipment
- store merchandise and service range
- store merchandising plan
- range and availability of new products and services
- customer demand and market trends
- product quality standards
- OHS legislation and codes of practice
- relevant legislation and statutory requirements
- relevant industry codes of practice
- pricing procedures, including GST requirements
- principles and techniques in:
- visual merchandising
- project management
Details of Learning Activities
You will participate in a range of learning activities in the unit, including; lectures, demonstrations, off site visits, research projects, team projects, supervised studio activities.
Some activities will include a self directed learning approach. Self directed learning refers to organised activities that students undertake independently, either as individuals or with other students in the group that may be supervised by the teacher. This can include workplace research, library assignments, field work and work placements.
Please refer to the course myRMIT site for weekly teaching schedule.
A hardcopy teaching schedule will be handed out in the first session, if you miss the first session please email the teacher for this document.
RMIT will provide you with resources and tools for learning in this course through our online system
Overview of Assessment
Evidence of the following:
- collaboratively plans layout and presentation of merchandise according to store policies and procedures
- assesses effectiveness of layout and presentation according to sales targets or predetermined objectives
- collaboratively plans, coordinates and implements advertising and promotions activities according to store policies and procedures
- assesses and reports on effectiveness of advertising and promotions to staff and management according to store policies and procedures
- collaboratively plans, coordinates and implements pricing activities according to store policies and procedures
- collaboratively plans, coordinates and implements housekeeping activities according to store policies and procedures and OHS legislation, regulations and codes of practice.
Assessment tasks are outlined in detail on your course myRMIT site and a hard copy will be given in class in the first session.
You will complete a range of exercises and assignments that will be used to assess all 3 competencies. You will receive a C/NYC and some assignments and displays will also be given a graded mark.
The assessment matrix demonstrates alignment of assessment tasks with the relevant Unit of Competency. Assessment Matrix is outlined in detail on your course myRMIT site and a hard copy will be given in class in the first session
Assessment is ongoing throughout the semester. Students must be assessed as competent for all competency elements in order to be assessed as ‘Competent’ for the competency.
Students will give themselves the best chance of being assessed as ‘competent’, if they complete all the work requirements, and submit them for assessment within the scheduled period. Note: your numeric score is not necessarily an accurate indicator of your competency status.
The major learning experience involves studio based exercises, demonstration and production. It is strongly advised that students attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Please refer to the following URL for extensions and special consideration: www.rmit.edu.au/students/specialconsideration/online
Course Overview: Access Course Overview