Course Title: Work effectively with Aboriginal and/or Torres Strait Islander people

Part B: Course Detail

Teaching Period: Term2 2014

Course Code: EMPL5933C

Course Title: Work effectively with Aboriginal and/or Torres Strait Islander people

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C5244 - Diploma of Youth Work

Course Contact : Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact Email:jennifer.brooker@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Anne Fitzpatrick anne.fitzpatrick@rmit.edu.au

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable

Course Description

This course describes the communication and work practice skills and knowledge required to work with Aboriginal and Torres Strait Islander people in the health industry context.
It deals specifically with cross-cultural awareness and issues involving working with Aboriginal and Torres Strait Islander individuals, organisations and communities.
 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR404D Work effectively with Aboriginal and/or Torres Strait Islander people

Element:

Communicate effectively with Aboriginal and Torres Strait Islander people

Performance Criteria:

1  Identify communication issues and ensure they are addressed to develop and maintain effective relationships with Aboriginal and/or Torres Strait Islander clients and/or co-workers
2  Employ appropriate communication strategies to support a culturally safe environment for delivery of health services
3  Identify ineffective and/or inappropriate communication strategies and remodel them to support delivery of health services
4  Identify and utilise resources to facilitate effective communication within the workplace
5  Engage the services of Aboriginal and Torres Strait Islander interpreters, health workers and colleagues as cultural brokers as required to meet duty of care
 

Element:

Reflect an awareness of Aboriginal and Torres Strait Islander history and cultures in work practices

Performance Criteria:

1  Acknowledge and respect the impact of events and issues in Aboriginal and/or Torres Strait Islander history during service delivery
2  Demonstrate knowledge of and respect for the diversity of culture, skin and language groups, family structures, art and religion in Indigenous cultures as part of service delivery
 

Element:

Reflect an awareness of own and other cultural realities in work practices

Performance Criteria:

1  Identify the potential impact of cultural factors on service delivery to Aboriginal and/or Torres Strait Islander clients
2  Address cultural realities in order to facilitate full participation in service delivery by Aboriginal and/or Torres Strait Islander clients and/or co-workers
3  Negotiate appropriate strategies to effectively accommodate cultural differences in the workplace
4  Identify and utilise resources to facilitate effective service delivery in a cross cultural context
5  Ensure work practices used in a cross cultural context are grounded in an awareness of one’s own culture and the cultural realities of others
 

Element:

Reflect cultural safety in workplace and professional relationships

Performance Criteria:

1  Ensure workplace and professional relationships are based on mutual respect, tolerance of diversity and a shared understanding of cultural safety
2  Identify critical issues influencing workplace and professional relationships with Aboriginal and/or Torres Strait Islander co-workers and clients
3  Identify and utilise effective strategies to develop and maintain effective relationships with Aboriginal and/or Torres Strait Islander co-workers and clients as appropriate
4  Take responsibility for revisiting strategies to assist in the resolution of any difficulties, differences or misunderstandings that may occur
 

Element:

Work in partnership with Aboriginal and Torres Strait Islander people and communities

Performance Criteria:

1  Develop and implement strategies to increase participation of Aboriginal and Torres Strait Islander people in health service delivery
2  Ensure delivery of health care, services and programs reflect culturally safe and appropriate practice
3  Ensure health care, services and programs encourage self-determination and community control to ensure improved health outcomes
4  Identify and utilise resources to promote effective partnerships with Aboriginal and/or Torres Strait Islander people, organisations and communities
5  Support the development of effective partnerships between staff, Aboriginal and Torres Strait Islander people and their communities to facilitate accessibility, affordability, accountability, acceptability of appropriate healthcare and workplace services
 

Learning Outcomes


On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.


Details of Learning Activities

Classes are scheduled on the last Friday of every month throughout the year. Students will be given readings in preparation for each workshop. Led by industry leaders, these workshops take students through a variety of in-class tasks and scenarios with the intention of extending their current working knowledge of Youth Work practice. The work undertaken in class is invaluable for the assessment tasks.
It is expected that time spent out of the classroom will be dedicated to completing the various assessment tasks listed below.
Students will be expected to make use of the Learning Hub as part of their on-line studies which are part of the course.


Teaching Schedule

This course will be delivered in the September workshop.


Learning Resources

Prescribed Texts


References


Other Resources


Overview of Assessment

Assessment for this course is based on:

  • Evidence Portfolio
  • Case study and scenario analysis


Assessment Tasks

The assessment tasks for this course are:

  • EVIDENCE PORTFOLIO - A compilation of evidence examples of the students’ roles and responsibilities within the youth work program and of work undertaken within their own community/organization. Final due date: Nov
  • CASE STUDY AND SCENARIO ANALYSIS - A written assessment task which analyses persons, events, decisions, projects, policies, institutions, or other systems encountered within a youth work program, through an analytical framework, due October 24.
     


Assessment Matrix

This program in delivered in accordance with competency-based assessment. The grades are as follows:

  • CA: Competency Achieved
  • NYC: Not Yet Competent
  • DNS: Did Not Submit for assessment
     

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

Attendance
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

Feedback
You will receive verbal and written feedback by the teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7  

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at: http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1  

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w  

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n  
 

Course Overview: Access Course Overview