Course Title: Develop, facilitate and monitor all aspects of case management
Part B: Course Detail
Teaching Period: Term1 2014
Course Code: HWSS5440C
Course Title: Develop, facilitate and monitor all aspects of case management
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C5244 - Diploma of Youth Work
Course Contact : Jennifer Brooker
Course Contact Phone: +61 3 9925 4115
Course Contact Email:jennifer.brooker@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Anne Fitzpatrick anne.fitzpatrick@rmit.edu.au
Nominal Hours: 75
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable
Course Description
This unit describes the knoweldge and skills required to facilitate all aspects of case planning.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCCM503C Develop, facilitate and monitor all aspects of case management |
Element: |
Develop an appropriate case management plan |
Performance Criteria: |
1 Develop a case management plan to reflect initial assessment of needs |
Element: |
Conduct case management meetings. |
Performance Criteria: |
1 Facilitate information sharing with the client by establishing an appropriate rapport with the client and implementing appropriate procedures including: |
Element: |
Develop an appropriate approach to case management. |
Performance Criteria: |
1 Develop and utilise case management processes appropriate to implementing statutory requirements |
Element: |
Manage case work activites and processes. |
Performance Criteria: |
1 Implement strategies to continually monitor the effectiveness of case management processes against agreed goals, relevant services and programs, client and stakeholder satisfaction |
Learning Outcomes
Details of Learning Activities
Classes are scheduled on the last Friday of every month throughout the year.
Students will be given readings in preparation for each workshop.
Led by industry leaders, these workshops take students through a variety of in-class tasks and scenarios with the intention of extending their current working knowledge of Youth Work practice.
The work undertaken in class is invaluable for the assessment tasks.
It is expected that time spent out of the classroom will be dedicated to completing the various assessment tasks listed below.
Students will be expected to make use of the Learning Hub as part of their on-line studies which are part of the course.
The learning activities you will undertake for this course will include:
- class discussions
- analysis of reading material
- case studies analysis
- group learning
- peer learning
Teaching Schedule
This course will be delivered in the June workshop, simultaneously as the course CHCCS502B Develop, implement and review services and programs to meet client needs.
Learning Resources
Prescribed Texts
References
Other Resources
Students will be provided with reading material/s in the May workshop which they will be expected to read before the class.
Overview of Assessment
Assessment in this unit enables participants to gain skills and knowledge that are directly applicable to their workplace while being encouraged to share current work practices. Assessment tasks involve team and individual projects and written assessment including questions and case studies. Based on your individual learning plan, you will be offered a number of learning strategies including workshop attendance, project work development and workplace support to your assessment needs for this program.
Assessment Tasks
The assessment tasks for this course are:
• UNDERPINNING KNOWLEDGE QUESTION -To research a range of materials and address the set questions by discussing with peers and documenting conclusions drawn. Discussion and reflection to be focused on how Youth Work concepts and principles covered in the readings and workshops apply in the context of developing and supporting a community of practice.
• EVIDENCE PORTFOLIO A compilation of evidence examples of the students’ roles and responsibilities within the youth work program and of work undertaken within their own community/organization.
Assessment Matrix
This program in delivered in accordance with competency-based assessment. The grades are as follows:
- CA: Competency Achieved
- NYC: Not Yet Competent
- DNS: Did Not Submit for assessment
Other Information
Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback
You will receive verbal and written feedback by the teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at: http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
Course Overview: Access Course Overview