Course Title: Maintain legal and ethical work practices

Part B: Course Detail

Teaching Period: Term2 2012

Course Code: LAW5204C

Course Title: Maintain legal and ethical work practices

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C5244 - Diploma of Youth Work

Course Contact : Jennifer Brooker

Course Contact Phone: +61 3 9925 4115

Course Contact Email:jennifer.brooker@rmit.edu.au

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable.

Course Description

This unit describes the knowledge and skills required to maintain the application of legal and ethical work practices by monitoring, cooridating and promoting their importance  in providing community services and supporting duty of care requirements. 

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:	CHCCS502B Maintain legal and ethical work practices
Element:	Monitor application of organisation policies and practices
Performance Criteria:	2.1 Monitor work performance to ensure organisation policies, protocols and procedures are appropriately and consistently addressed 2.2 Provide information and support to initiate and contribute to the review and development of policies and protocols in line with work role 2.3 Clarify scope of work for staff to address requirements of position specifications and role responsibilities 2.4 Provide clarification for any uncertainty with regard to scope of practice in line with organisation requirements and legal and ethical guidelines 2.5 Monitor work instructions provided to staff to ensure their clarity and appropriateness in line with organisation requirements and legal and ethical guidelines
Element:	Monitor ethical work practices
Performance Criteria:	.1 Monitor service delivery to ensure client rights are protected and services are delivered to clients with respect for diversity of personal values, beliefs and attitudes 3.2 Monitor staff ability to use effective problem solving techniques when exposed to competing value systems 3.3 Identify potential ethical issues and ethical dilemmas in the workplace and discuss with staff to ensure maintenance of ethical work practices 3.4 Use codes of ethics to recognise and report unethical conduct according to established protocols
Element:	Promote the importance of applying legislation and common law relevant to work role
Performance Criteria:	1.1 Identify and explain legal responsibilities and obligations relating to identified work role/s 1.2 Identify and explain key statutory and regulatory requirements relating to identified work role/s 1.3 Encourage staff to clarify and fulfil duty of care responsibilities in the course of practice, to accept responsibility and be accountable for own actions and to maintain confidentiality in line with organisation guidelines 1.4 Identify and promote opportunities for staff to involve clients in decision-making and to seek client agreement prior to service provision
Element:	Take corrective action when client rights and interests are not being protected
Performance Criteria:	4.1 Ensure client and/or their advocate/s are supported to identify and express their concerns 4.2 Instigate and monitor referral of client and/or their advocate/s to advocacy services as appropriate 4.3 Manage client complaint/s in line with organisation policy and protocols 4.4 Take action in line with organisation protocols to address witnessed signs or evidence consistent with financial, physical, emotional, sexual abuse and/or neglect of the client 4.5 Work with an understanding and appreciation of the role and responsibilities of legal guardians

Learning Outcomes

The following learning outcomes will be acheived:

Monitor application of organisation policies and practices

Monitor ethical work practices

Promote the importance of applying legislation and common law relevant to work role

Take corrective action when client rights and interests are not being protected

 

Details of Learning Activities

Students will  participate in a workshop which will look at this competency.  Case studies, simulations, questions and answers will be part of the learning activities students will engage in during this time.   Students will also look at this throughout the academic year through the various assessment tasks set for this course.

Teaching Schedule

The class for this competency will be condcuted as part of the workshop series held throughout the academic year.

Learning Resources

Prescribed Texts

References

Other Resources

Overview of Assessment

Students will particiapte in a range of assessment activities including class participation, questions and answers, case studies and other similar activities.

Assessment Tasks

Students will  be assessed using the following methods:

• case studies
• written questions
• resarch paper
• evidence portfolio
• project brief
• project

Assessment Matrix

Course Overview: Access Course Overview