Course Title: Work effectively with culturally diverse clients and co-workers

Part B: Course Detail

Teaching Period: Term2 2013

Course Code: NURS5167C

Course Title: Work effectively with culturally diverse clients and co-workers

School: 155T Life & Physical Sciences

Campus: Wodonga

Program: C5246 - Diploma of Nursing (Enrolled/Division 2 nursing)

Course Contact : Carylin Lenehan

Course Contact Phone: +61 3 9925 4837

Course Contact Email:carylin.lenehan@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

City Campus

  • Simone Allison
  • Email: simone.allison
  • Phone: 03 9925 4809

Bundoora Campus:

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit deals with the cultural awareness required for effective communication and cooperation with persons of diverse cultures


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

HLTHIR403B Work effectively with culturally diverse clients and co-workers

Element:

1. Reflect cultural awareness in work practice
2. Accept cultural diversity as a basis for effective work place and professional relationships
3. Communicate effectively with culturally diverse persons
4. Resolve cross-cultural misunderstandings
 

Performance Criteria:

1.1 Demonstrate awareness of culture as a factor in all
human behaviour by using culturally appropriate work
practices
1.2 Use work practices that create a culturally and
psychologically safe environment for all persons
1.3 Review and modify work practices in consultation
with persons from diverse cultural backgrounds

2.1 Show respect for cultural diversity in all
communication and interactions with co-workers,
colleagues and clients
2.2 Use specific strategies to eliminate bias and
discrimination in the workplace
2.3 Contribute to the development of work place and
professional relationships based on acceptance of cultural
diversity

3.1 Show respect for cultural diversity in all
communication with clients, families, staff and others
3.2 Use communication constructively to develop and
maintain effective relationships, mutual trust and
confidence
3.3 Where language barriers exist, make efforts to
communicate in the most effective way possible
3.4 Seek assistance from interpreters or other persons
as required

Learning Outcomes


At the end of this unit students should be able to:
• Reflect cultural awareness in work practice
• Accept cultural diversity as a basis for effective work place and professional relationships
• Communicate effectively with culturally diverse persons
• Resolve cross – cultural misunderstandings
 


Details of Learning Activities

NO running this year


Teaching Schedule

Not running this year


Learning Resources

Prescribed Texts


References


Other Resources

Not running this year


Overview of Assessment

• Assignment Case Scenario 100%
• Attendance of classes 80% required
 


Assessment Tasks

Not running this year


Assessment Matrix

Not running this year

Other Information

Not running this year

Course Overview: Access Course Overview