Course Title: Facilitate links with other services

Part A: Course Overview

Program: C5247

Course Title: Facilitate links with other services

Portfolio: DSC

Nominal Hours: 70.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban & Social Studies

Face-to-Face or Workplace

Term1 2014,
Term1 2015

Course Contact: Mandy Morrison

Course Contact Phone: +61 3 99254065

Course Contact Email:

Course Description

In this course you will explore the knowledge and skills required to liaise and facilitate linkages between community services including specialist and generalist services in the community to ensure support of people in need

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

CHCNET404B Facilitate links with other services


1. Identify and maintain links with relevant services

2. Provide relevant information to services

3. Work with and support other organisations to enhance service delivery

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Overview of Assessment

The assessment activities for this course require you to demonstrate how you work with groups and organisations to facilitate links that benefit your community members. You will identify appropriate services and groups to develop links with, provide them with relevant information about needs, strength and activities and provide input to these services and groups that will enhance their ability to meet the needs of the service delivery to your community.