Course Title: Maintain legal and ethical work practices

Part B: Course Detail

Teaching Period: Term2 2012

Course Code: LAW5177C

Course Title: Maintain legal and ethical work practices

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C5247 - Diploma of Community Development

Course Contact : Anne Fitzpatrick

Course Contact Phone: +61 3 9925 4510

Course Contact Email:anne.fitzpatrick@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Anthony Graham
Program Manager
Community Services
School of Global Studies, Social Science & Planning
RMIT University
City Campus
Tel:+61 3 99254411
 

Mandy Morrison
Diploma Community Development
Community Services
RMIT University, City Campus
Ph:99254065
 

Nominal Hours: 70

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no pre-requisite courses required.

Course Description

This unit describes the knowledge and skills required to maintain the application of legal and ethical work practices by monitoring, coordinating and promoting their importance in providing community services and supporting duty of care requirements.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCCS502A Maintain legal and ethical work practices

Element:

 

Performance Criteria:

1. Promote the importance of applying legislation and common law relevant to work role

1.1 Identify and explain legal responsibilities and obligations relating to identified work role/s
1.2 Identify and explain key statutory and regulatory requirements relating to identified work role/s
1.3 Encourage staff to clarify and fulfil duty of care responsibilities in the course of practice, to accept responsibility and be accountable for own actions and to maintain confidentiality in line with organisation guidelines
1.4 Identify and promote opportunities for staff to involve clients in decision-making and to seek client agreement prior to service provision
 

2. Monitor application of organisation policies and practices

2.1 Monitor work performance to ensure organisation policies, protocols and procedures are appropriately and consistently addressed
2.2 Provide information and support to initiate and contribute to the review and development of policies and protocols in line with work role
2.3 Clarify scope of work for staff to address requirements of position specifications and role responsibilities
2.4 Provide clarification for any uncertainty with regard to scope of practice in line with organisation requirements and legal and ethical guidelines
2.5 Monitor work instructions provided to staff to ensure their clarity and appropriateness in line with organisation requirements and legal and ethical guidelines
 

3. Monitor ethical work practices

3.1 Monitor service delivery to ensure client rights are protected and services are delivered to clients with respect for diversity of personal values, beliefs and attitudes
3.2 Monitor staff ability to use effective problem solving techniques when exposed to competing value systems
3.3 Identify potential ethical issues and ethical dilemmas in the workplace and discuss with staff to ensure maintenance of ethical work practices
3.5 Use codes of ethics to recognise and report unethical conduct according to established protocols
 

4. Take corrective action when client rights and interests are not being protected

4.1 Ensure client and/or their advocate/s are supported to identify and express their concerns
4.2 Instigate and monitor referral of client and/or their advocate/s to advocacy services as appropriate
4.3 Manage client complaint/s in line with organisation policy and protocols
4.4 Take action in line with organisation protocols to address witnessed signs or evidence consistent with financial, physical, emotional, sexual abuse and/or neglect of the client
4.5 Work with an understanding and appreciation of the role and responsibilities of legal guardians
 


Learning Outcomes


By completing this unit you will achieve and demonstrate competence in the following elements:

  1. Promote the importance of applying legislation and common law relevant to work role
  2. Monitor application of organisation policies and practices
  3. Monitor ethical work practices
  4. Take corrective action when client rights and interests are not being protected


Details of Learning Activities

Students will study maintaining legal and ethical work practices concepts in the workshop sessions and online (Blackboard discussion) engagement, prescribed exercises and assessment work. These concepts will also be explored through the investigation of appropriate real world and simulated environments.
 


Teaching Schedule

Workshops will be offered on a monthly basis during the academic year. Workshops are linked to units of competency. An initial upfront assessment will occur with the student that will take into account recognition of current competency and prior learning. The individual student’s knowledge, skills and experience will be considered. Based on this process the student will then have an individual learning plan developed that will highlight the students workshop attendance.
 


Learning Resources

Prescribed Texts


References


Other Resources

Learning resources such as unit reading, unit references will be provided to all students via their program folders and also placed within the blackboard site as required.
 


Overview of Assessment

Assessment in this unit will be through a mix of in-class tasks, workplace based projects and a workplace assessment. An upfront assessment to develop an individual learning plan will occur. An individual assessment appointment will be undertaken once per year with each student to allow students to present and discuss workplace evidence.


Assessment Tasks

A student must demonstrate an understanding of all elements of this particular competency and assessment tasks are based on the requirements of the essential aspects of evidence as outlined in the unit of competency: CHCCS502B Maintain legal and ethical work practices.
Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.
A workplace assessment appointment will be undertaken to allow students to present and discuss workplace evidence: Based on the individual student’s knowledge, skills and experience: an individual learning plan will be negotiated and developed.
Assessment may incorporate a variety of methods including responses to task questions, in class activities, case studies, and the development of project work in consultation with the Course Coordinator ( assessor) and the student’s workplace.
Student will also be asked to complete an evidence portfolio documenting workplace practise as linked to the unit of competency. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their Course Coordinator to ensure that the relevant competency standards are being met.
 


Assessment Matrix

A combination of assessment activities based on each individual student’s learning plans may be developed as required.
Assessments will be based on the level of the individual student’s knowledge, skills and experience as ascertained at a workplace meeting where workplace evidence is discussed and presented.
At completion of the course an evidence portfolio will validate competence with the assessment task activities’ completed for any competency gaps.
 

CHCCS502B Maintain legal and ethical work practices Task questions Case study Workplace project work In class activities Development of an evidence portfolio based on workplace practise
Element 1
 
X X X X X
Element 2
 
X X X X X
Element 3
 
X X X X X
Element 4
 
X X X X X

Course Overview: Access Course Overview