Course Title: Interpret through communication media

Part A: Course Overview

Program: C5291

Course Title: Interpret through communication media

Portfolio: DSC

Nominal Hours: 40.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global Studies, Soc Sci & Plng

Face-to-Face or Internet

Term1 2013

Course Contact: Atsuko Taniguchi

Course Contact Phone: +(61 3) 9925 3973

Course Contact Email:

Course Description

Interpreters are now able to offer their services, via communication media, to remote and rural areas. In this Unit you will review the technology available for interpreting situations, the potential impact of the technology on the interpreting assignment and its outcomes, and the management skills required to adjust delivery, taking account of the constraints and advantages of the technology.

Pre-requisite Courses and Assumed Knowledge and Capabilities

No pre-requisites apply.

National Competency Codes and Titles

National Element Code & Title:

PSPTIS608A Interpret through communication media


1. Prepare the interpreting environment and participants.
The performance criteria required to demonstrate achievement of this are:
a. Prepare resources appropriate to the communication medium and make necessary environmental adjustments.
b. Consult technical support staff to establish equipment conditions and access to become familiar with specific technology.
c. Undertake technical management and confirm the process and purpose of the assignment.

2. Adapt delivery of interpreting services to communication equipment.
The performance criteria required to demonstrate achievement of this are:
a. Effect introductions and confirm process of interpreting by telephone or video link and relevant roles and conditions.
b. Adjust volume and position of equipment for audibility or visibility and adjust delivery to be heard or seen.
c. Identify and use terms of address appropriate to the medium.
d.Identify physical challenges posed by the communication medium and make recommendations to address them.
e. Act assertively to address technological problems.

3. Manage discourse.
The performance criteria required to demonstrate achievement of this are:
a. Adapt delivery to physical requirements and constraints of the technology.
b. Use open strategies to manage communication flow in a culturally appropriate manner.
c. Use a range of strategies to adjust and adapt to rapidly changing subjects and context matters, dialects and regional variations and register. Take notes to support retention and recall and seek clarification or repetition when necessary.
d. Use overt strategies to manage communication breakdown.
e. Monitor occupational health and safety issues arising from using communication equipment and take preventative action.

4. Evaluate delivery.
The performance criteria required to demonstrate achievement of this are:
a. Evaluate appropriateness of technology chosen.
b. Evaluate own adaptation of delivery to the technology.

Learning Outcomes

As above.

Overview of Assessment

For online groups - The assessment tasks for this unit will include a quiz to assess understanding of underpinning knowledge and also demostration of skills and knowledge in simulated telephone and video interpreting sessions. Details of assessment plans are included in the Assessment Plan document you will be provided at the begining of the semester.