Course Title: Install and upgrade operating systems

Part A: Course Overview

Program: C5300

Course Title: Install and upgrade operating systems

Portfolio: BUS

Nominal Hours: 50.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T Vocational Business Education

Face-to-Face or Internet or Workplace

Term1 2013,
Term2 2013,
Term1 2014,
Term2 2014,
Term1 2015,
Term2 2015

Course Contact: Paul Lewis

Course Contact Phone: +61 3 9925 1615

Course Contact Email:

Course Description

This unit describes the performance outcomes, skills and knowledge required to maintain operating systems (OS) in a medium to large organisation. Students will work in teams to plan, install, configure and troubleshoot a small Windows network according to organisational requirements.

This unit is delivered using a blend of classroom based and self-paced learning activities.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

ICASAS518A Install and upgrade operating systems


1. Determine organisational help-desk procedures

2. Install or upgrade a desktop OS

3. Manage and troubleshoot resource access

4. Configure and troubleshoot hardware devices and drivers

5. Configure and troubleshoot the desktop and user environments

Learning Outcomes

Overview of Assessment

Students must demonstrate an understanding of all elements of competency to be deemed competent.

A range of assessment methods are used to assess practical skills and knowledge, for example:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
  • review of authenticated documents from the workplace or training environment
  • demonstration of techniques

This unit is delivered using a blend of classroom based and self-paced learning activities.