Course Title: Manage operational plan

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: BUSM6233C

Course Title: Manage operational plan

School: 650T TAFE Business

Campus: City Campus

Program: C5302 - Diploma of Logistics

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact Email:timothy.wallis@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Teacher: John Fowler

Email: john.fowler2@rmit.edu.au

Phone: 9925 5666

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit describes the performance outcomes, skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within the organisation’s productivity and profitability plans.
Management at a strategic level requires systems and procedures to be developed and implemented to facilitate the organisation’s operational plan.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement
 


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBMGT515A Manage operational plan

Element:

1. Develop operational plan

Performance Criteria:

 1.1. Research, analyse and document resource requirements and develop an operational plan in consultation with relevant personnel, colleagues and specialist resource managers
1.2. Develop and/or implement consultation processes as an integral part of the operational planning process
1.3. Ensure details of the operational plan include the development of key performance indicators to measure organisational performance
1.4. Develop and implement contingency plans at appropriate stages of operational planning
1.5. Ensure the development and presentation of proposals for resource requirements is supported by a variety of information sources and seek specialist advice as required
1.6. Obtain approval for plan from relevant parties and ensure understanding among work teams involved

 

Element:

2. Plan and manage resource acquisition

Performance Criteria:

2.1.Develop and implement strategies to ensure that employees are recruited and/or inducted within the organisation's human resources management policies and practices
2.2.Develop and implement strategies to ensure that physical resources and services are acquired in accordance with the organisation's policies, practices and procedures

Element:

3. Monitor and review operational performance

Performance Criteria:

3.1.Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets
3.2.Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance
3.3.Identify areas of under performance, recommend solutions, and take prompt action to rectify the situation
3.4.Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources
3.5.Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups
3.6.Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements
3.1.Develop, monitor and review performance systems and processes to assess progress in achieving profit and productivity plans and targets
3.2.Analyse and interpret budget and actual financial information to monitor and review profit and productivity performance
3.3.Identify areas of under performance, recommend solutions, and take prompt action to rectify the situation
3.4.Plan and implement systems to ensure that mentoring and coaching are provided to support individuals and teams to effectively, economically and safely use resources
3.5.Negotiate recommendations for variations to operational plans and gain approval from designated persons/groups
3.6.Develop and implement systems to ensure that procedures and records associated with documenting performance are managed in accordance with organisational requirements


Learning Outcomes


Students will develop the skills and knowledge required to develop and monitor implementation of the operational plan to provide efficient and effective workplace practices within an organisation’s productivity and profitability plans.
 


Details of Learning Activities

A range of learning activities are planned for this course including self-paced and collaborative class room based activities.

The self-based activities will be delivered through various technology platforms and will include quizzes, scenario case studies and interactive sessions.

The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice skills in a simulated workplace environment.


Teaching Schedule

Week   Date    Topic
1.10 FebOverview of Operational Plans

2.

 

17 Feb Resources Planning
3.24 Feb Operations and Productivty including Risk Management
4.3 Mar Operationa Strategy and Globalisation
5.10 Mar Project Management
6.17 Mar Work Measurement and KPIs
7.24 Mar Forecasting and Inventory Management
8.31 Mar Human Resource Priniples and Job Design
9.7 Apr Design of Goods and Services
10.14 Apr Managing Quality
 Semester Break  Semester Break
11. 28 Apr Just in Time Philosophy and Lean Production Concept
12. 5 May Maintenace and Reliabilty including monitoring and reporting
13.12 May Layout Strategy
14.19 May Process Strategy, CPM and PERT
15.26 May Presentation of Final Operational Report
16. 2 June Resubmissions, and individual student consultation and feedback

Week 1 will consist of an induction to the course which will include completion of a pre training review and familiarisation with:

  • Your teacher(s) and other students.
  • Services and facilities
  • Student responsibilities
  • Where to get support
  • Course requirements, key learning outcomes, assessment, feedback and grading.
  • Submission requirements and the resubmission policy
  • Plagiarism
  • Appeals
  • Extensions and Special Consideration
  • Privacy


Learning Resources

Prescribed Texts


References

Heizer, Jay and Render, Barry, Principles of Operational Management, Pearson, USAS

Higgins, Mark and Bell, Robert, Managing Productivity and Change, Thomson, USA

Waller, Derek, Operations Management A Supply Chain Approach, Thomson, USA

Dilworth, James, Production and Operations Management, McGraw Hill, USA

Gaither, Norman, Production and Operations Management, Holt Saunders, USA


Other Resources


Overview of Assessment

Assessment may incorporate a variety of methods including in-class exercises, problem-solving exercises, assignments, group or individual projects, presentations and written or practical tests, as well as homework activities.

Other activities may be workplace-based or simulate work practices. These may include the production of technical requirements documents, direct observation of workplace practices and the presentation of a portfolio of evidence. This portfolio may include documents, photographs, video and/or audio files.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.


Assessment Tasks

This course has two assessments.  You must fully and successfully complete all assessments to be deemed competent in this unit.

Assessment Task 1 – Operational Plan
Date handed out: Week 1
Date and time due: Week 14
Group or Individual: Individual

Purpose:
As a manager in the Transport and Logistics industry, you will be required to develop and implement an operational plan to ensure that the objectives and strategies outlined in the strategic and/or business plan are met by your work team. Operation plans are usually prepared annually. Operational plans focus on the activities and resources required to meet required targets and include ways of monitoring progress and keeping on track.

Requirements:
You are required to prepare a written report for the business or business unit you’re using as your example. The report should be fully referenced and should not exceed 2500 words.

Assessment Task 2
Presentation

Date handed out: Week 4
Date and time due: Weeks 14 & 15
Group or Individual: Individual

Purpose:
This assignment will allow you to critically review your operational plan – outline what was successful and what could be improved.

Requirements:
The presentation will be of duration of 15 minutes as per format described during class. Attire will be business-like and handouts and cover sheet to be handed into assessor prior to commencement of presentation 
 

Submission Requirements

Assessment tasks must be submitted online through blackboard. 

You must:

  • Ensure that you submit assessments on or before the due date. If your performance in the assessment is affected by unexpected circumstances, you should consider applying for Special Consideration.
  • Retain a copy of your assessment tasks.
  • Complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of work for assessment is available on blackboard.
  • For group assignments - all group members must complete and sign the cover sheet. 
  • Each page of your assessment you should include footer with your name(s), student number(s), the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.

Resubmissions:
If you are found to be Not Yet Competent in an Assessment Task you will be allowed one resubmission to demonstrate competence. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”. 

Final Date for All Assessments
NO ASSESSMENT TASKS OR RESUBMISSIONS WILL BE ACCEPTED AFTER 5PM FRIDAY, WEEK 16.
 


Assessment Matrix

Marking Guide (competency):
Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.

You need to demonstrate you are competent in each element of the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.

You will be provided with an assessment matrix in the assessments area of the unit blackboard shell.  Generally, your grading will be assessed against how well you demonstrate:

  • Perform the activities as required by the learning elements of this unit of competency.
  • Demonstrate the required knowledge for this unit of competency.
  • Execute the required skills for this unit of competency.
  • Demonstrate your employability skills through contribution to learning activities related to this assessment, timeliness, use of technology and teamwork.

Final Grades table:

DNS - Did not submit for assessment
NYC - Not yet competent
CAG - Competency achieved – graded
CC - Competent with credit
CDI - Competent with distinction
CHD - Competent with high distinction
 

Other Information

Late Submissions

Students are required to submit assessment items and/or ensure performance based assessment is completed by the due dates. If a student is to be prevented from submitting an assessment item on time, by circumstances outside their control, they may apply in advance to the teacher for an extension to the due date of up to seven calendar days. To be eligible for an extension, you must lodge the extension form availabile at the following link with your teacher: http://www.rmit.edu.au/students/assessment/extension

Where an extension of greater than seven days is needed, the student must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination. More information on special consideration and how to apply can be found here: http://www.rmit.edu.au/students/specialconsideration


Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. Information on circumstances under which the assessment arrangements might be granted can be found at the following website: http://www.rmit.edu.au/students/assessment/adjustment
 

Course Overview: Access Course Overview