Course Title: Develop and maintain operational procedures for transport and logistics enterprises

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: BUSM7817C

Course Title: Develop and maintain operational procedures for transport and logistics enterprises

School: 650T Vocational Business Education

Campus: City Campus

Program: C5302 - Diploma of Logistics

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact Email:timothy.wallis@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Course Contact: David Graham
03 99251550
Email: david.graham@rmit.edu.au

Available: time by appointment

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None

Course Description

This unit involves the skills and knowledge required to develop and maintain operational procedures for transport and logistics enterprises in accordance with relevant regulatory requirements and workplace procedures, including planning and developing operational procedures, monitoring the implementation of the operational procedure(s), and evaluating the implementation of operational procedures. Licensing, legislative, regulatory or certification requirements are applicable to this unit.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

TLIL5020A Develop and maintain operational procedures for transport and logistics enterprises

Element:

1 Plan and develop operational procedures

Performance Criteria:

1.1 Processes requiring development/modification of operational procedures are identified and confirmed with relevant personnel and business units

1.2 The scope, focus and extent of the operational procedure(s) are discussed and validated with effected personal

1.3 Current procedures are evaluated to ensure development is not unnecessarily duplicating previous work

1.4 Factors likely to impact upon the development process are identified and techniques adopted for their incorporation into the procedure(s)

1.5 The proposed operational procedures are researched from a range of sources and include provision for user input

1.6 Operational procedures are developed, documented and verified with relevant internal/external personnel and/or organisations in accordance with workplace procedures

1.7 Where required, trialing of new operational procedures is undertaken with a target group

1.8 Performance indicators are developed to measure the effectiveness of the operational procedure(s)

Element:

2 Monitor the implementation of the operational procedure(s)

Performance Criteria:

2.1 The introduction of the operational procedure(s) to selected units/job functions is planned with affected personnel to ensure understanding and the need for compliance

2.2 Effective induction and supervision is provided to support personnel in implementing the new procedure(s)

2.3 Performance of personnel is monitored to ensure adherence to the operational procedure(s) and to assess the requirement for modification to the process

2.4 Solicited feedback is actively sought from personnel implementing the operational procedure(s)

Element:

3 Evaluate the implementation of operational procedures

Performance Criteria:

3.1 An assessment of the effectiveness of the operational procedure(s) is undertaken against developed performance indicators

3.2 Where required, the operational procedure(s) are modified/deleted in accordance with evaluation mechanism and enterprise requirements

3.3 Relevant personnel are kept informed of the evaluation process and advised of subsequent changes to operational procedure(s)

3.4 Records, reports and recommendations for improvement are managed within the workplace information systems and processes


Learning Outcomes


Students will develop the skills and knowledge required to develop and maintain operational procedures for transport and logistics enterprises.


Details of Learning Activities

A range of learning activities are planned for this course including self-paced and collaborative class room based activities.
The self-based activities will be delivered through various technology platforms and will include quizzes, scenario case studies and interactive sessions.
The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice skills in a simulated workplace environment.


Teaching Schedule

This unit BUSM7817C Develop operational procedure is co-delivered and co-assessed with BUSM7822C Manage Supply ChainThe Teaching Schedule for this course is as follows:

Induction Session
Prior to training commencement a program level induction session will be conducted that comprises the following:

• Program overview and requirements
• MyRMIT/Blackboard
• Overview of assessment requirements
• Pre-Training Review including:
o Recognition of Prior Learning and Credit Transfers
o Assessment of current skills and knowledge
• Competency/Grading Criteria
• Plagiarism
• Appeals
• Extensions
• Feedback
• Privacy
• Submission requirements
• Resubmission policy
• Where to get support
• Student responsibilities

Course Delivery:

WeekDateTopicsAssessment
109-13 FebInduction (See above) History of Supply Chain and Operational Policy Procedures - Explanation of blogs to be completed by week 9
RMIT Overview - Diploma overview - Subject Overview Supply Chain and Operational Procedures blackboard overview including class materials etc
 
Task 1 - Explanation of blog to be completed by week 9
216-20 FebPre read workbook pages SC 6 - 7 and OP 7 - 9, Blackboard material and/or links, prepare to discuss key points and participate in class activities.
Types of Supply Chain and Operational Quality controls
 
 
323-27 FebReview first 2 weeks and questions. Pre read workbook pages SC 8 - 10
Pre read workbook pages OP 9 - 12, Blackboard material and/or links, prepare to discuss key points and participate in class activities.
Australia vs Europe exercise - On-Line resources - Quality Management SWOT Analysis activity, Strategy Theories and Trialing Protocols Pre read workbook pages SC 11 - 13, Pre read workbook pages OP 13 - 15, Blackboard material and/or links, prepare to discuss key points and participate in class activities. SafetyMap overview and Procedure writing guide
 
 
402-06 MarSC Technology and In Class Plan and Develop Learning Activity - Final Report and Presentation overview - Review week 3 and questions. Pre read workbook pages SC 14-17, Blackboard material and/or links, prepare to discuss key points and participate in class activities View Supply Chain Video
Pre read workbook pages OP 16 - 18, Blackboard material and/or links, prepare to discuss key points and participate in class Plan and Develop learning activity.
http://logisticsbureau.com.au/video-supply-chain-logistics.htm Overview Assessment Task 2 Operational Procedures - Assessment Task 3 Supply Chain
 
Overview Assessment Task 3 Operational Procedures - Assessment and Task 3 Supply Chain conjoined report to be completed by week15.
509-13 MarSC Management and Operational Induction Responsibilities
Monday 9th March Public Holiday - Labour Day (Vic) Normal Classes rest of week

Review week 4 and questions. Pre read workbook pages SC 18 - 21, Blackboard material and/or links, prepare to discuss key points and participate in class activities
Wednesday - Pre read workbook pages OP 19 - 21, Blackboard material and/or links, prepare to discuss key points and participate in class Induction Checklist exercise.
Blackwoods Onsite Store Visitor Induction.docx Procedure Template doc
 

 
616-20 MarCommunication - Operational Responsibilities
Review week 5 and questions.
Pre read workbook pages SC 22 - 25 and participate in communication learning activity
Pre read workbook pages OP 21 - 23, Blackboard material and/or links, prepare to discuss key points and participate in class Responsibilities learning activity
Assignment Template and Blackboard Review weeks 1 - 6
 
Assignment 2 written report Template and Blackboard Review weeks 1 - 6
723-27 MarPre read workbook pages OP 21 - 23, Blackboard material and/or links, prepare to discuss key points and participate in class Responsibilities learning activity
Assignment Template and Blackboard Review weeks 1 - 6
Review and discuss self-directed blog activity for completion week 9.
 
Assignment Template and Blackboard Review weeks 1 - 6
Review and discuss self-directed blog activity for completion week 9.
 
 8a30 Mar - 1 AprAssignment Presentation ppt Template and report Writing overview - Assessment outline (Tuesday Class in) - (NO Thurs class – discuss self-directed blog activity) Self-directed blog activities
 2 - 8 AprMid Semester Break 
8b6 Apr – 10 AprAssignment Presentation ppt Template and report Writing overview - Assessment outline – (Thursday class in discuss self-directed blog activity) - (NO Tues class)Self-directed blog activities
913-17 AprReview weeks 1- 8b Check blogs – Technology in Supply Chain - SC Process, Security, Data and Operational KPI’s - Pre read workbook pages SC 26 - 29 and participate in class activities Completion of all blog activity.Assessment task 1 to be completed by end of this week
1020-24 AprSC Process, Security, Data and Operational KPI’s
Pre read workbook pages OP 24 - 25, Blackboard material and/or links, prepare to discuss key points and participate in class activities
 
 
1127Apr -1 MaySC Networks, Financial Structures and Procedure Goals
Review week 10 and questions.
Pre read workbook pages SC 30 - 33 and participate in class activities
Pre read workbook pages OP 25 - 26, Blackboard material and/or links, prepare to discuss key points and participate in class activities
 
 
1204-08 MayDemand Chain Management and Procedure Implementation
Review week 11 and questions.
Pre read workbook pages SC 37 - 41 and participate in class activities
Prepare to discuss key points and participate in class activities
 
 
1311-15 MayReplenishment and Demand
Review week 12 and questions.
Pre read workbook pages SC 42 on and participate in class learning activity
Prepare to discuss key points and participate in class activities - Discuss final submissions hand in process for week 14-15
 
Discuss final submissions hand in process for week 14-15
1418-22 MayReview all of Supply Chain material and Operational Procedure material in relation to submissions. Receive early submissionsReceive early submissions
1525-29 MayReceive final report submissionsAssessment Task 2 and 3 Receive final report submissions
1601-05 JuneReceive Final Submissions requiring extensionReceive Final Submissions requiring extension
17-1808 Jun – 19 JunReview, Assess and Feedback 


Learning Resources

Prescribed Texts


References


Other Resources

As provided in blackboard


Overview of Assessment

Assessment may incorporate a variety of methods including in-class exercises, problem-solving exercises, assignments, group or individual projects, presentations and written or practical tests, as well as homework activities.

Other activities may be workplace-based or simulate work practices. These may include the production of technical requirements documents, direct observation of workplace practices and the presentation of a portfolio of evidence. This portfolio may include documents, photographs, video and/or audio files.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.  Students will be provided with feedback throughout the course to check their progress.


Assessment Tasks

This unit BUSM7817C Develop operational procedure is co-delivered and co-assessed with BUSM7822C Manage Supply Chain

Students are required to complete 3 tasks. You must successfully complete all 3 tasks to be deemed competent in this unit.
 

Assessment Task 1 – Manage Supply Chain Blog

 Purpose:
Supply chain management involves overseeing the entire supply chain cycle from raw materials to producers, component suppliers, manufacturers, wholesalers, third party service providers, retailers, customers and recyclers, plus freight, distribution and cash flow.

Date handed out: Week 1
Date and time due: Week 9
Group or Individual: This assignment is to be completed individually

Requirements:
The online learning component of this course will involve participation in a number of online collaborate sessions which will discuss key journal topics. In preparing for these collaborate sessions, you will need to undertake some basic research – either through the web or within your organisation.

You are required to record your research for at least two of the blogs sessions.
There are no formal referencing requirements for the journal or blog entries.


Assessment Task 2 – Implementation of Supply Chain and Operational Procedures written report.
Date handed out: Week 4
Date and time due: Week 15
Group or Individual: Groups of no more than 4 students – Note: This assignment follows on from Assignment 1 – so you should try to find a group which completed assignment 1 on the same company.

Purpose:
This assignment will allow you to develop "Operational Procedures”. It requires you to develop innovative strategies and tactics to overcome day to day workplace issues that encourage meeting workplace goals and key performance indicators in a work area.

Requirements:
Making reference to assignment 1, you will analyse your business in line with your existing operations, policies, and KPI’s and identify a new operational procedure. The assignment should be fully referenced, outline the procedure in detail and be not more than 3000 words. Simple tables in addition to the words listed.

Assessment Task 3 – Presentation – Technology in Operational Procedures and Supply Chain Management
Date handed out: Week 4
Date and time due: Week 15
Group or Individual: Groups of no more than 4 students


Purpose:
This research assignment and presentation will allow you to research and present on critical technology aspects in the management of

Requirements:
In groups of not more than 4 students you will be required to present a 10 minute presentation which addresses the topic of ‘How developments in Supply Chain Management Technology can assist with the Management of a Supply Chain Operational Procedure.

 


Assessment Matrix

As per assessment outline

Further information regarding the application of the grading criteria will be provided by your teacher.
 

Other Information

Submission Requirements

You should:

• Ensure that you submit assessments on or before the due date.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.
 

Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information: http://www.rmit.edu.au/students/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
 

Resubmissions (VET Programs):
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
 

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More Information:http://rmit.edu.au/browse;ID=7usdbki1fjf31

Marking Guide (Competency):

You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.


Marking Guide (Grading)

After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:

Final Grades table:


CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment

Further information regarding the application of the grading criteria will be provided by your teacher.

Course Overview: Access Course Overview