Course Title: Manage a supply chain

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: BUSM7822C

Course Title: Manage a supply chain

School: 650T TAFE Business

Campus: City Campus

Program: C5302 - Diploma of Logistics

Course Contact : Tim Wallis

Course Contact Phone: +61 3 9925 5423

Course Contact

Name and Contact Details of All Other Relevant Staff

David Graham

Tel:       0399251550


Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit involves the skills and knowledge required to manage a supply chain, including the relationships between an organisation and its supply and demand partners along the chain. It covers implementing a demand-driven supply chain management strategy, managing the supply chain, and evaluating and improving supply chain effectiveness.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

TLIL5055A Manage a supply chain


1 Implement demand-driven supply chain management strategy

Performance Criteria:

1.1 Responsibility for supply chain management within the organisation is assigned in accordance with supply chain management strategy
1.2 Technology and software for implementation of the supply chain management system is accessed and operationalised within the requirements of the strategy and budgetary allocation
1.3 Policies and procedures are designed to guide business relations and operations in accordance with the strategy
1.4 Supporting business processes are designed or re-designed to support implementation of the strategy
1.5 Support is provided to staff, customers and supply chain to assist in implementation of the supply chain management strategy


2 Manage supply chain

Performance Criteria:

2.1 Communication and information exchange with strategic partners and suppliers is managed in accordance with the supply chain management strategy
2.2 Collaboration with supply chain organisations is facilitated to determine demand at each level of the supply chain in accordance with the supply chain management strategy
2.3 Sales and payments are managed in accordance with supply chain and risk management strategies, and legal and ethical requirements
2.4 Actions to build trust and foster a supply chain culture are implemented in accordance with the supply chain management strategy
2.5 Opportunities are identified to adjust policies and procedures to respond to the changing needs of customers, supply chain and the organisation


3 Evaluate and improve supply chain effectiveness

Performance Criteria:

3.1 Demand chain management and supply chain management are monitored in accordance with the supply chain management strategy
3.2 The effectiveness of the supply chain is reviewed with each level of the supply chain, including staff and customers and areas identified for improvement
3.3 Business data and reports are used to compare outcomes, budgets, timelines and forecasts to actual performance
3.4 Technology performance is reviewed and recommendations are made for improvements to hardware, software and/or their use in accordance with strategy and budget
3.5 Feedback and evaluation results are used to plan and improve future supply chain management strategies

Learning Outcomes

Students will develop the skills and knowledge required to manage a supply chain.

Details of Learning Activities

Students will study concepts and applications pertaining to develop operational procedures in class sessions, using tutorial and prescribed exercises and assessment work. These concepts will also be explored through the investigation and analysis of appropriate real world and simulated environments

All of these will have scheduled dates for submission and in the case of both Minor and Major Project must be submitted on line. The teacher will provide further detail on the requirements under Assessments on the Blackboard computer system

This course is co-delivered with BUSM7817C Develop and maintain operational procedures for transport and logistics enterprises

Teaching Schedule

Teaching Schedule

Week 1. 11th Feb
Pre-training review:
• Articulation
Familiarisation with:
• Program
• Services/facilities
• Other students
• Teacher(s)
• Where to get support
• Student responsibilities
• Course requirements
• Course support documents
• Pre-reading
• Blackboard
• Overview of assessment
• Grading
• Plagiarism
• Appeals
• Extensions
• Feedback
• Privacy
• Submission requirements
• Resubmission policy
Week 2 - 18th Feb History of Supply Chain Pages 7 - 9
           3 - 25th Feb  History cont:. Pages 9 - 10
           4 - 4th March Systems Theory and applications Pages 11 - 13 Initial Course evaluation assessment 20% – Individual Open book 
           5 - 11th March Supply Chain management and Strategy  Pages 14 - 15
           6 - 18th March Supply Chain Technology and Processes Pages 16 - 18 (group presentation overview) 
           7 - 25th March Supply Chain management, Design and redesign. Pages 19 - 20
Mid Semester Break 28th March to 3rd April (work on group presentation to be delivered in week 9)
7 - 1st April Easter Monday
2nd April Easter Tuesday
4th April Classes Resume
           8 - 8th April  Process  Pages 21 - 23 and learning activity (Group presentation discussion on format)
           9 - 15th April Supply Chain Communication, Opportunities and order Pages 24 - 26  (Group presentation - 35% (Delivery by all groups)
          10 - 22nd Process, Standards and Data  Pages 26 - 30 April Anzac Day 25th April
          11 - 29th April SC Communication, Networks, Securityand written report activities
          12 - 6th May SC Benefits, Support, Cycle times and written report activities
          13 - 13th May Customers and future steps and written report activities
          14 - 20th May Demand Chain and discussion re written report progress.
          15 - 27th May In Class facilitation and assessment (45%) 3 written report hand in
          16 - 3rd June In Class facilitation and final hand in of written report 
          17 - 10th June Result Finalisation, No classes
Queen’s Birthday (Monday) 10th June

Learning Resources

Prescribed Texts


Cohen,S, 2005, Strategic Supply Chain Management,McGraw Hill, USA Monczka, Robert, 2005, Puchasing and Supply Chain Management, Thomson, USA Coyle,John, 2003, The management of Business Logistics - A Supply Chaim Perspective, South Western, USA Simchi-Levi, David, 2008, Designing and Managing the Supply Chain, McGraw Hill, USA Coyle,John, 2006, Transportation, Thomson, USA Stern, Louis, 1996, Marketing Channels, Prentice-Hall, USA Baluch, Issa, 2005, Transport Logistics,2005, Winning Books, Dubai

Other Resources

On line PowerPoint presentations and learning materials (information for access to be provided week 1)

Overview of Assessment

Assessment may incorporate a variety of methods including in-class exercises, problem-solving exercises, assignments, group or individual projects, presentations and written or practical tests, as well as homework activities.

Other activities may be workplace-based or simulate work practices. These may include the production of technical requirements documents, direct observation of workplace practices and the presentation of a portfolio of evidence. This portfolio may include documents, photographs, video and/or audio files.

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met. Students will be provided with feedback throughout the course to check their progress.

Assessment Tasks

Assessment Overview

• Assessment of this unit must be undertaken by a registered training organisation
• As a minimum, assessment of knowledge must be conducted through appropriate written/oral tests
• Practical assessment must occur:
• through activities in an appropriately simulated environment at the registered training organisation, and/or
• in an appropriate range of situations in the workplace

Critical aspects of assessment

The critical aspects of assessment are:
• Validity – the assessment tool is designed and implemented so that it measures performance accurately and precisely
• Reliability – the assessment tool is designed and implemented so that the measurements received are consistent over a period of time or a number of assessment events
• Fairness – the assessment tool is designed and implemented so that it is non-discriminatory and unambiguous

Assessment Schedule

Assessment One - Open Book Test (20%)
Assessment Two - Group Presentation (35%)
Assessment Three - Written Report (45%)
For details see Assessment Matrix

Submission Requirements

Assessment tasks may need to be submitted via Blackboard.

You should:

• Ensure that you submit assessments on or before the due date. If your performance in the assessment is affected by unexpected circumstances, you should consider applying for Special Consideration. Information on the process and application forms is available at;ID=ls0ydfokry9rz website.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of work for assessment is available on blackboard.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, BUSM7822C Manage a Supply Chain, Page 1 of 10.

Marking Guide (competency):
Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.

You need to demonstrate you are competent in each element of the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Please refer to the Final Grades table below.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.

The grading is according to the following criteria:


We are looking for a high level of ability to complete all tasks independently as per the specifications as well as demonstrating a high level of initiative in your approach to the task


We are looking for depth of understanding of the key concepts and knowledge required in the assessments system. You should be able to demonstrate a thorough understanding of all requirements in all the assessment tasks.


We are looking for appropriate use of technology to assist in presenting all tasks clearly and suitable for the intended audience. You also need to show an understanding of the kinds of problems that can arise in managing pertinent issues and how these might be addressed.


If required by the teacher we would expect to see ongoing uploading of information into Pebble Pad that is relevant to the unit, full utilisation of Pebble Pad and Blackboard as per course requirements and timely submission of all required assessment tasks.


We expect to see contributions to relevant discussions and scheduled Collaborate sessions. In addition your tasks should demonstrate a very good understanding of strategies for a collaborative approach to management issues in the workplace.

Final Grades table:

CHD Competent with High Distinction
CDI Competent with Distinction
CC Competent with Credit
CAG Competency Achieved – Graded
NYC Not Yet Competent
DNS Did Not Submit for assessment

Further information regarding the application of the grading criteria will be provided by your teacher.

• Flexibility – the assessment tool is designed to allow for its application in a range of different contexts and conditions, and uses a range of methodologies.

This course is co-delivered with BUSM7817C Develop and maintain operational procedures for transport and logistics enterprises

Assessment Matrix

This course can be coassessed with BUSM7817C Develop and maintain operational procedures for transport and logistics enterprises

Assessment 1 - Open Book test (20%)
Evaluation by open book of key learning and understanding from previous weeks

Assessment 2 - Group presentation (35%)
A group presentation to the class on the project you have identified for your final written report.
The project will be based on a simulated /real workplace issue and your proposals for overcoming problems identified and how your outcomes and proposals relate to the business and learning material.
The presentation can be by Powerpoint, Handouts or other agreed methods.

Assessment 3 - Written report (45%)
Written report using business writing format/methodology relevant to subject matter
Min 1500 words

Full details on how this course is assessed against the Unit elements and performance criteria plus critical aspects of evidence can be found in the Learning and Assessment Tool available from your course teacher.

Other Information

This course can be delivered and coassessed with BUSM7817C Develop and maintain operational procedures for transport and logistics enterprises

The total number of scheduled hours of teaching, learning and assessment involved in this course includes all planned activities including face to face classes, lectures. Workshops and seminars; workplace visits, on line learning and other forms of structured teaching and learning. The total scheduled hours also covers the amount of effort required to undertake, evaluate and complete all assessment requirements, including observation of work performance, discussions with supervisors and others providing third party evidence and one on one and group assessment sessions with students.

Regardless of the mode of delivery, it represents a guide to the relative teaching time and student effort required to successfully complete a particular competency/module. This may include the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Overview: Access Course Overview