Course Title: Record and implement client instructions
Part B: Course Detail
Teaching Period: Term2 2015
Course Code: MKTG6076C
Course Title: Record and implement client instructions
School: 650T Vocational Business Education
Campus: City Campus
Program: C5317 - Diploma of Financial Planning
Course Contact : Michael Elliot
Course Contact Phone: +61 3 9925 5519
Course Contact Email:firstname.lastname@example.org
Name and Contact Details of All Other Relevant Staff
E-mail - email@example.com
Phone: (03) 99255464
Nominal Hours: 75
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This unit describes the performance outcomes, skills and knowledge required to establish direct, shareholder, member, organisation, stockbroker, trustee, agent and intermediary client instructions regarding financial investments, and to accurately record and implement them and provide appropriate after sales service.
No licensing, legislative, regulatory or certification requirements apply to this unit at the time of endorsement.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
FNSCUS506A Record and implement client instructions
1. Execute instructions to satisfy client requirements
1.1.The client is adequately identified and instructions given in good faith are confirmed and requirements sought
2. Review and monitor implementation of client instructions
2.1.Terms and conditions of agreed options and investment strategies are reviewed and monitored for consistency with client instructions
3. Provide additional/after sales service
3.1.Client documentation, information and histories are periodically reviewed to determine areas and extent of additional after sales service that can be provided
Details of Learning Activities
A range of learning activities are planned for this course including self-paced and collaborative classroom based activities. The self-paced activities will be delivered thought various technology platforms and include your contribution to wikis and discussion threads, reflective journals, quizzes and interactive sessions.
The collaborative classroom based activities will include group discussion, group problem solving activities and opportunities to practice your skills in a simulated/real workplace environment.
We expect you to participate and contribute in all scheduled learning activities.
Prior to training commencement a program level induction session will be conducted that comprises the following:
• Program overview and requirements
• Overview of assessment requirements
• Pre-training Review including: Recognition of Prior Learning and Credit Transfers and Assessment of current skills and knowledge
• Competency/grading criteria
• Submission Requirements
• Resubmission policy
• Where to get support
• Student responsibilities
PLEASE NOTE: The teaching scheduled may be subject to change. Students will be advised via the Blackboard and student email of any changes.
|1||6 July|| Introduction to the Course including:|
• Course requirements
• Course support documents Course Blackboard access
• Accuracy of enrolment
• Assessment requirements/cover sheets including RPF & credit transfers
• Reminder re Plagiarism
• Reminder re Appeals
• Extensions and Resubmissions
• Feedback in the course
• Reminder re re submission requirements
• Getting help
Assessment Task 1 given out
FSG Role Play
Financial Services Industry – Module 1- Chapter 1
Referenced to prescribed text
Task 1 - In class Assessment due
FSG Role Plays
|4||27 July||Feedback on role Play given|
Referenced to prescribed text
Task 2 - Case Study handout distributed
Due in week 9
If required, resubmission for this assessment is due by no later than end of week 10
|5||3 August||Referenced to prescribed text|
|6||10 August||Referenced to prescribed text|
|7||17 August||Assessment task 2 - pre submission||
|8||24 August||Referenced to prescribed text|
|Mid Semester Break||Mid semester Break : 29 August - 6 September 2015|
|9||7 September||Referenced to prescribed text|
|Task 2 - Assignment due|
|10||14 September||Referenced to prescribed text|
|11||21 September||Referenced to prescribed text|
Referenced to prescribed text
|13||5 October||Preparation for Assessment||
|14||12 October||any students unable to attend the assessment must apply for special consideration||
Task 3 - In class assessment
Any students who need to resit the final assessment will do so in week 15. Students should therefore monitor student emails for notices.
|15||19 October||Re-submissions if required|
Students will be provided with feedback throughout the semester.
Financial Planning in Australia - 2015 Essentials Edition by Taylor, S.; Juchau, R.; Seymour, E.; Cull, M.; Colley, G.; Monahan,R.; Perkins, M.; Griffin, R, 2014 ISBN: 9780409339710
Students also have access to RMIT’s Financial Planning Course Notes that will be referred to throughout the semester for class work and self study purposes. These can be downloaded from Blackboard.
Students have access to Black board which includes:
1. Online activities
2. Self-paced learning
4. Course material and external resources to access
Overview of Assessment
Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects, in class exercises, written and practical tests, problem solving exercises, presentations, direct observation of actual and simulated work practice, presentation of a portfolio of evidence which may comprise documents, and/or photographs and/or video and audio files, review of products produced through work-based or course activities.
You are advised that you are likely to be asked to personally demonstrate your assessment work to your teacher to ensure that the relevant competency standards are being met. You will be provided with feedback throughout the course to check their progress.
Co-delivered and co-assessed courses:
This course is co-delivered and co-assessed with the following courses:
BAFI5187C Determine client requirements and expectations
MKTG6074C Determine client requirements and expectations
BAFI5193C Comply with financial planning practice ethical and operational guidelines and regulations
Critical aspects of assessment
Evidence of the following is essential:
* accurately record and implement client instructions in accordance with organisation, industry and legislative requirements
* monitor and review implemented strategies against client instructions and provide after sales service
* consider and adapt to any special needs of clients, including cultural, language, race, religion, ethnic origin, socioeconomic status and demographic needs.
You are required to complete two tasks.
You must successfully complete all three tasks be deemed competent in this unit.
TASK 1 - Project 1 - due week 3
For this assessment Task you are required to demonstrate your rapport building and presentation skills. You are to present a (FSG) Financial Services Guide. This is conducted in pairs. One student will play the client and the other, the adviser, Students will then swap roles. This assessment will take place during your normal scheduled time.
TASK 2 Case Study - due week 9
For this Assessment task you are required to work in groups of two students.
Task 2 is a group assessment and the progress of work can be monitored using Google shared Drive
This will be a Case Study with a research component on topics involving economics and other compliance issues within the Financial Planning industry.
TASK 3 - In class assessment - due in week 14
For this assessment task you need to undertake an open book class assessment based on all the material covered in this course (weeks 1 - 13)
Ensure that you submit assessments on or before the due date.
Always retain a copy of your assessment tasks. (hard copy and soft copy)
When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of each assessment task is available on blackboard.
Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.
Late Submission Procedures
You are required to submit assessment items and/or ensure performance based assessment is completed by the due dates.
If you are prevented from submitting an assessment item on time, by circumstances outside your control, you may apply in advance to your teacher for an extension to the due date of up to seven calendar days.
More Information: http://www.rmit.edu.au/students/assessment/extension
Form to use: http://mams.rmit.edu.au/seca86tti4g4z.pdf
Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Form to use: http://mams.rmit.edu.au/8a5dgcaqvaes1.pdf
Resubmissions (VET Programs):
If you are found to be unsuccessful in a Course Assessment Task you will be allowed one resubmission only. Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.
Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment. For more information about the circumstances under which the assessment arrangements might be granted please access the following website: http://rmit.edu.au/browse;ID=7usdbki1fjf31
Marking Guide (Competency):
You must demonstrate that you have all the required skills/knowledge/elements in the unit of competency you are studying.
You will receive feedback on each assessment task that will inform you about your progress and how well you are performing.
Marking Guide (Grading)
After achieving competency we then grade your performance in the unit and you will achieve one of the following grades:
Final Grades table:
CHD - Competent with High Distinction
CDI - Competent with Distinction
CC - Competent with Credit
CAG - Competency Achieved – Graded
NYC - Not Yet Competent
DNS - Did Not Submit for assessment
Further information regarding the application of the grading criteria will be provided by your teacher.
Course Overview: Access Course Overview