Course Title: Reflect on and improve own professional practice

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: EMPL5721C

Course Title: Reflect on and improve own professional practice

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C5318 - Diploma of Community Services (Alcohol, other drugs and mental health)

Course Contact : Mandy Morrison

Course Contact Phone: +61 3 992544065

Course Contact

Name and Contact Details of All Other Relevant Staff

Iren Citler
9925 4914

Nominal Hours: 120

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course will provide you with the knowledge and skills required to evaluate your own professional practice, your continuing self-development and effective supervision within an ethical code of practice.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCORG428A Reflect on and improve own professional practice


1.Reflect on own practice

Performance Criteria:

1.1 Undertake self -evaluation in conjunction with supervisors and/or peers

1.2 Demonstrate understanding of own limitations in self awareness, self management, social awareness, relationship management

1.3 Provide and receive open and evaluative feedback to and from co-workers

1.4 Actively seek feedback and accept it non-defensively


2.Ensure continuing self-support and supervision

Performance Criteria:

2.1 Identify a range of support networks both within and outside the organisation

2.2 Seek specialist advice /further training where need is identified

2.3 Observe agency guidelines in relation to professional development

2.4 Undertake an appraisal of current industry developments and apply these to improve practice

2.5 Regularly participate in a review mechanism as a commitment to upgrading skills and knowledge

2.6 Evaluate current and likely future needs and take action to keep abreast of evolving trends


3.Operate within an agreed code of ethics or practice

Performance Criteria:

3.1 Assess own practice against identified agency objectives or code of ethics, using a range of valid evidence

3.2 Recognise the effect of values, beliefs and behaviour in work with clients

3.3 Establish realistic goals and targets for self development

3.4 Adhere to legal parameters relevant to practitioner's profession where this is a requirement of employment

Learning Outcomes

By completing this course you will aquire the competencies necessary to reflect and improve upon your practice.

Details of Learning Activities

The course is made up of a mixture of:

  • workshops - facilitated by leading industry experts,
  • small-group peer review exercises
  • simulated role plays
  • a staged case study

Teaching Schedule

This course is being run one evening per week. A detailed timetable will be given to you at your first class and be available on blackboard. The reflective peer review process will occur at nominated intervals throughout the year. However, the following table provides an overview of where reflective practice will feature prominently in the learning outcomes of the workshop.

Overview of workshops dealing with Reflective Practice in Semester One

Week 1
This first gathering of the group provides students with an opportunity to learn about the program - workshop structure, assessment processes and expectations.
In addition This workshop will give students the opportunity to:
* reflect upon and share their professional experiences and expertise
* explore each other’s sector-specific practices
* examine and question the barriers which exist in offering coordinated care within our current service system

Week 3 - Orientation to Dual Diagnosis 2
This workshop will include undertaking the Dual Diagnosis capability checklist

Week 6 - Assessment Practice and process 1

Week 7 - Assessment Practice and process 2
Peer Reflection process Case Study Part 1

Week 15 - Intervention Change and Recovery
Peer Review process Case Study stage 2
Hearing Voices

Learning Resources

Prescribed Texts


Other Resources

Learning resources such as course reading and course references will be provided to all students via their program folders and also placed within the blackboard site as required.

Overview of Assessment

This course is assessed throughout the year via a peer and teacher reflective review process. These review sessions are based on the work you will undertake in the major integrated staged case study.

Additionally there is an Dual Diagnosis capability checklist which will be undertaken at commencement and end of the Diploma to provide empirical data.

Assessment Tasks

There are three Major assessment tasks which meet the critical asepcts of many of the courses which make up the Diploma of Community Services. All assessments within this course are designed to compliment learner’s work within the community services sector.

1: Major Case Study

2: Research assignment based on a current evidenced-based best practice approach to working with clients who present with multiple and complex needs

3: Health promotion campaign

You will be required to reflect throughout these assessments in the following ways

* A series of peer review processes based on your work with the Case Study client. This process will inform your growing ability to provide high-level and advanced support to this complex-care case study client. Your teachers will assess your ability to reflect and change through this review exercise and feed back will be provided over the course of the year.
* Dual Diagnosis Capability Checklist - this checklist has been designed to assess your ability to work with complex-care clients. You will be required to complete the checklist early in the program and then repeat it at the end. The results will provide you and opportunity to reflect on your growing competency in this area of community services work.
* Final Case Study presentation - during the final weeks of the course you will be required to give a final case-plan presentation to your learner group and a panel of industry experts. Your ability to reflect and change your practice to suit the needs of the client will be examined and assessed.
* Presentation of a health promotion campaign which you will be critiqued on by your peers and a panel of Industry experts
* Simulation/role play of undertaking an intervention with the case study client and based on your research in assessment task 2

Assessment Matrix

Assessment matrix for this course are available on blackboard or via the course Coordinator.

This program in delivered in accordance with competency-based assessment, grades include:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment

Other Information

Cover sheet for Submissions

You must include a completed submission coversheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

Academic Integrity and Plagiarism

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy. Academic Integrity:


It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.


You will receive verbal and written feedback on your work. this feedback also includes suggestions on how you can proceed to the next stage of developing your projects. Student feedback at RMIT

Student Progress

Monitoring academic progress is an important, enabling and proactive strategy to assisst you to achieve your learning potential. Student progress policy

Special consideration policy (late submissions)

All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Special consideration , appeals and discipline

Academic Integrity and Plagiarism

RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy go to Academic Integrity.

Course Overview: Access Course Overview