Course Title: Provide advocacy and representation services

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: JUST5729C

Course Title: Provide advocacy and representation services

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C5318 - Diploma of Community Services (Alcohol, other drugs and mental health)

Course Contact : Xenia Girdler

Course Contact Phone: +61 3 99254660

Course Contact

Name and Contact Details of All Other Relevant Staff

Iren Citler
9925 3925

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course will provide you with the knowledge and skills required by workers to represent the interests of service users, the community and/or the community services and health industries.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCAD504B Provide advocacy and representation services


1.Establish the representative role and process

Performance Criteria:

1.1 Identify role, processes and conditions of representation in consultation with individuals and key groups

1.2 Seek the support of key people

1.3 Determine and implement requirements for reporting and accountability


2.Participate in decision-making forums

Performance Criteria:

2.1 Identify relevant interests and concerns to be pursued in accordance with organisation positions and priorities

2.2 Undertake work to provide a framework for pursuing promotion of relevant interests

2.3 Create and respond routinely within work role to opportunities to reflect, promote and represent relevant interests

2.4 Calculate and assess the potential impact of developments and decisions in terms of objectives and priorities

2.5 Provide progress and other reports and feedback to key people according to organisation requirements


3.Negotiate outcomes and liaise with key people

Performance Criteria:

3.1 Identify and develop appropriate strategic alliances

3.2 Promote and support collaborative planning and action

3.3 Identify potential areas of conflict and implement strategies to address them

3.4 Clearly determine and promote purpose and objectives

3.5 Undertake appropriate work with organising committees and board of management to maximise effectiveness


4.Evaluate effectiveness of strategies

Performance Criteria:

4.1 Analyse actual work outcomes and report against agreed objectives

4.2 Implement adjustments to strategy according to the evaluation

Learning Outcomes

By completing this course you will achieve the following learning outcomes as identified by the above mentioned elements.

You will be able to participate in the negotiation of outcomes and evaluate these outcomes effectively.

Details of Learning Activities

The course is made up of a mixture of:

  • workshops facilitated by leading industry experts,
  • small group assignments
  • work-based reflections and assessments which encourage experiential learning

.This range of learning and assessment methods is a deliberate attempt to harness and utilise your diverse skill base and current capacity to work in the sector. Guest facilitators and speakers will be brought in from a wide range of disciplines and service areas to enhance your learning. Areas to be covered will include: clinical and non-clinical assessment and management, culturally sensitive practice, counselling and support, forensic services and pharmacotherapy. There will also be opportunities for you to share your knowledge and expertise via small group work and larger group presentations. Trainers and facilitators will be required to draw on the wide-ranging skills and expertise of the leaner group – thus ensuring material is relevant and meaningful.

Teaching Schedule

The complete teaching schedule for this course and the program it sits within will be provided to you on the first day of classes. However there will be four workshops in Semester One devoted to Health promotion and community education. These workshops will support your ability to complete the assessment task, the designing of a health promotion campaign, which is assigned to this course. In addition to these four workshops you will also be required to present your campaign to the class for feedback from peers and Instructors

Learning Resources

Prescribed Texts


Other Resources

Learning resources such as course reading and course references will be provided to all students via their program folders and also placed within the blackboard site as required.

Overview of Assessment

You will be assessed on your skills to develop and implement a health promotion plan . You will be required to undertake a variety of tasks throughout this stage specifically designed to provide you with an opportunity to demonstrate your competency working with clients presenting with multiple and complex needs.

Assessment Tasks

Health Promotion Campaign:
You are required to develop a health promotion campaign on a topic relevant to Dual Diagnosis and targeted to a community of your choosing. This campaign must be reflective of an identified need – through research and evidence. It may be undertaken in a group or individually. The campaign does not need to be undertaken - simply designed. An evaluation process must also be considered and included as part of the overall design.

To be marked as competent in this assessment task you must demonstrate your knowledge of:

Community attitudes toward mental health and AOD issues
The impact of stigma
The importance of health promotion and prevention
Feedback mechanisms
A range of promotional resources
And their ability to:
Engage community members in prevention and promotional activities
Match strategies to target audience
Budget development and management
Time management

Assessment Matrix

An assessment matrix for this course will be available on blackboard and via the course Coordinator.

This program in delivered in accordance with competency-based assessment, grades include:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment

Other Information

Cover sheet for Submissions
You must include a completed submission coversheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.
Academic Integrity:;ID=kw02ylsd8z3n

It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your projects.
Student feedback at RMIT:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important, enabling and proactive strategy to assist you to achieve your learning potential.
Student progress policy:;ID=vj2g89cve4uj1

Special consideration policy (late submissions)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension.
Special consideration, appeals and discipline:;ID=qkssnx1c5r0y


Course Overview: Access Course Overview