Course Title: Provide advanced supports to facilitate recovery

Part B: Course Detail

Teaching Period: Term2 2015

Course Code: OHTH5880C

Course Title: Provide advanced supports to facilitate recovery

School: 365T Global, Urban & Social Studies

Campus: Alice Springs Campus

Program: C5318 - Diploma of Community Services (Alcohol, other drugs and mental health)

Course Contact : Mandy Morrison

Course Contact Phone: +61 3 9925 4065

Course Contact

Name and Contact Details of All Other Relevant Staff

Chris Walters

9925 8268 (03)

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This course describes the knowledge and skills required to provide advanced support strategies for people with mental illness and psychiatric disabilities. Advanced supports involve analysis within a mental health diagnostic framework and the planning and implementation of psychosocial rehabilitation for specific client outcomes.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCMH501A Provide advanced supports to facilitate recovery


1.Determine support and service requirements

Performance Criteria:

1.1Determine the possible complexities of client's and carer's needs based on an analysis within a mental health diagnostic framework
1.2Determine most appropriate assessment strategies based on client information, client and carer context and mental health diagnostic framework
1.3Determine most appropriate assessment strategies to best capture complexities of client and carer issues due to issues other than mental health
1.4Confirm the appropriateness, validity and strength of the assessment relative to needs of client and carer
1.5Gather resources required to complete the assessment
1.6Determine availability of client and carer according to organisation protocols
1.7Determine availability of appropriate space, if required
1.8Conduct the assessment in accordance with client and carer pace and intensity requirements


2.Prepare for support and service requirements

Performance Criteria:

2.1Review possible complexities of client and carer needs based on an analysis within a mental health diagnostic framework, and with reference to assessment information
2.2Review complexities of client and carer needs within a context of the recovery process
2.3Review literature on best practice that is relevant to the client and carer
2.4Determine most appropriate support and service strategies based on client assessment and research information
2.5Identify possible interaction effects when multiple interventions are involved
2.6Determine appropriate outcomes and outcome indicators for specific interventions
2.7Determine risks associated with planned intervention and take appropriate action
2.8Gather resources to provide support, in line with client's needs and recovery plan specifications


3.Conduct supports and other service delivery

Performance Criteria:

3.1Confirm the client and carer understanding of the support to be provided and desired outcomes
3.2Obtain informed consent from client before commencing support activities
3.3Clarify any misunderstanding or confusion experienced by client and/or carer
3.4Work with client and carer to develop a support plan in the context of recovery
3.5Work with client and carer to determine appropriate roles of client, carer, worker and others in the intervention
3.6Monitor participation of client, carer (and others) against progress toward desired outcome/s
3.7Identify and note any difficulties experienced by client and/or carer completing support activity requirements
3.8Work with client and carer to adjust support strategy and/or revise outcomes


4.Recognise and deal with trauma

Performance Criteria:

4.1Identify indicators of trauma for client and/or carer
4.2Identify own service capacity to meet client and/or carer trauma issues
4.3Identify impact of trauma on client's mental health issues
4.4Apply accepted procedures to evaluate the options of bringing in specialist support and/or appropriate referral


6.Report and document information

Performance Criteria:

6.1Document information about service delivery, outcomes, issues and revisions according to the organisation's protocols
6.2Observe privacy and confidentiality requirements when reporting interventions
6.3Use appropriate terminology to document consumer response, outcomes and identified problems related to the intervention


5.Evaluate effectiveness of services provided and adjust as required

Performance Criteria:

5.1Work collaboratively with client and carer to determine and measure outcomes of support and/or services provided in the context of goals identified in the recovery plan
5.2Identify specific strengths of service provided and determine their relevance in the context of ongoing recovery
5.3Identify and discuss with client and carer any new or ongoing difficulties and concerns where change or enhancement of supports and services are required for continued recovery
5.4Identify and negotiate with client and carer potential changes to recovery goals, services to be provided and/or referral options as a basis for continued recovery
5.5Adjust recovery plan and service delivery to strengthen achievements and support and promote ongoing recovery


7.Maintain safety in practice

Performance Criteria:

7.1Use conflict resolution and negotiation as appropriate
7.2Take appropriate action to ensure safety of self, client and others
7.3Acknowledge limits of own abilities and make referrals as appropriate in accordance with organisation policies and available resources
7.4Seek emergency assistance as required

Learning Outcomes

By completing this course you will achieve the following learning outcomes as identified by the above mentioned elements.
 You will be able to determine, prepare and provide service requirements, evaluate their effectiveness and document the information. You will also be able to recognise and deliver trauma based care whilst maintaining appropriate safety requirements.

Details of Learning Activities

The course is made up of a mixture of:
•workshops - facilitated by leading industry experts,
•small-group peer review exercises
•simulated role plays

This range of learning and assessment methods is a deliberate attempt to harness and utilise your diverse skill base and current capacity to work in the sector. Guest facilitators and speakers will be brought in from a wide range of disciplines and service areas to enhance your learning. Areas to be covered will include: clinical and non-clinical assessment and management, culturally sensitive practice, counselling and support, forensic services and pharmacotherapy. There will also be opportunities for you to share your knowledge and expertise via small group work and larger group presentations. Trainers and facilitators will be required to draw on the wide-ranging skills and expertise of the leaner group – thus ensuring material is relevant and meaningful.

Teaching Schedule

A detailed schedule will be provided to students during orientation. This course commences in February 2016 and finishes in July 2016.


Face to face workshops occur over the two-three day period each month.

Learning Resources

Prescribed Texts


Other Resources

Learning resources such as course reading and course references will be provided to all students via their program teachers.  

Overview of Assessment


You will be assessed on your skills to provide an advanced consumer support plan within an integrated and multi-staged case study. You will be required to undertake a variety of tasks throughout each stage specifically designed to provide you with an opportunity to demonstrate your competency working with clients in recovery process while presenting with multiple and complex need
This course will be assessed via a number of class based and work-integrated tasks. To be deemed competent in this course you will be required to demonstrate advanced skills, knowledge and attitude through a case study.You will be reviewed at each stage by your peers and teachers and assessors. You will be required to undertake a number of in-class role plays in order to demonstrate your skills in case management, counselling and service delivery.

Assessment Tasks

All assessments within this course are designed to complement learner’s work within the community services sector.
There are four major assessment tasks which meet the critical aspects of the nineteen (19) units of competency which make up the Diploma of Community Services. All assessments within this course are designed to complement learner’s work within the community services sector.
1: Case study

Throughout the duration of the Diploma, you will be working with a case study client who presents with a variety of complex care needs. At each phase, you are required to engage in an intensive peer review and reflective practice session based on your case management with the client. This is documented and provides an opportunity to give and receive feedback on identified opportunities for improved practice.


This course forms part of the Recovery practice theme and will be assessed during stage 3 of the study and your ability to work within a recovery framework at an advanced level will also be assessed during a final case study presentation.

To be marked as competent in this course you must:
•Demonstrate high-level judgement and autonomy required to effectively work with people with complex and/or multiple issues
•Select and apply assessment tools appropriately
•Identify and manage risk (including self-harm and suicide)
•Provide opportunities for meaningful consumer and carer engagement
•Make whole life assessments
•Work within a recovery focused framework
•Apply relevant monitoring and review technique

Assessment Matrix

This program in delivered in accordance with competency-based assessment, grades include:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment

Other Information

Cover sheet for Submissions
You must include a completed submission coversheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. Please refer to the website for more information on this policy.
Academic Integrity:;ID=kw02ylsd8z3n

It is strongly advised that you attend all sessions in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your projects.
Student feedback at RMIT:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important, enabling and proactive strategy to assist you to achieve your learning potential.
Student progress policy:;ID=vj2g89cve4uj1

Special consideration policy (late submissions)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension.
Special consideration, appeals and discipline:;ID=qkssnx1c5r0y

Course Overview: Access Course Overview