Course Title: Interpret through communication media

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: LANG5783C

Course Title: Interpret through communication media

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C5328 - Diploma of Interpreting

Course Contact : Atsuko Taniguchi

Course Contact Phone: +(61 3) 9925 3973

Course Contact

Name and Contact Details of All Other Relevant Staff

For Online groups, contact person is

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

Interpreters are now able to offer their services, via communication media, to remote and rural areas. In this Unit you will review the technology available for interpreting situations, the potential impact of the technology on the interpreting assignment and its outcomes, and the management skills required to adjust delivery, taking account of the constraints and advantages of the technology.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

PSPTIS608A Interpret through communication media


1 Prepare environment and participants

Performance Criteria:

1.1 Prepare resources appropriate to communication medium and make necessary environmental adjustments.
1.2 Consult technical support staff to establish equipment conditions and access to become familiar with specific technology.
1.3 Undertake technical management and confirm the process and purpose of the assignment.
1.4 Seek information about people and context and identify issues which may affect the process or outcomes and take necessary action to address problems.


2 Adapt delivery to equipment

Performance Criteria:

2.1 Effect introductions and confirm process of interpreting by telephone or video link and relevant roles and conditions.
2.2 Adjust volume and position of equipment for audibility or visibility and adjust delivery to be heard or seen.
2.3 Identify and use terms of address appropriate to the medium.
2.4 Identify physical challenges posed by the communication medium and make recommendations to address them.
2.5 Act assertively to address technological. problems.


3 Manage discourse

Performance Criteria:

3.1 Adapt delivery to physical requirements and constraints of the technology.
3.2 Use open strategies to manage communication flow in a culturally appropriate manner
3.3 Use a range of strategies to adjust and adapt to rapidly changing subjects and context matters, dialects and regional variations and register.Take notes to support retention and recall and seek clarification or repetition when necessary.
3.4 Use overt strategies to manage communication breakdown.
3.5 Monitor occupational health and safety issues arising from using communication equipment and take preventative action.


4 Evaluate delivery

Performance Criteria:

4.1 Evaluate appropriateness of technology chosen.
4.2 Evaluate own adaptation of delivery to the technology.

Learning Outcomes

As above.

Details of Learning Activities

A range of activities using video conferencing (where available), Blackboard Collaborate, other video communication software and live simulations on video or telephone will be used. For details, please refer to the Blackboard shell for this unit.

Teaching Schedule

Weekly schedule showing the learning activities will be provided at the begining of the semester by  your coordinator on the Blackboard shell for this unit.

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

For online groups - The assessment tasks for this unit will include a quiz to assess understanding of underpinning knowledge and also demostration of skills and knowledge in simulated telephone and video interpreting sessions. Details of assessment plans are included in the Assessment Plan document you will be provided at the begining of the semester.

Assessment Tasks

(For online plan)

Assessment 1 : Online Quiz of course objectives in the study guide provided.

Assessment 2 - Task 2: Online quiz of course content in the study guide provided.

Assessment 3: Dialogue interpreting via phone or video

Assessment 4: Dialogue interpreting via video/telephone

Details of how the assessment tasks will be marked including assessment criteria is available in the assessment plan you have been provided at the begining of the semester and also available on the Blackboard program shell.

Assessment Matrix

Element Assessment 1 Assessment 2 Assessment 3 Assessment 4
Prepare environment and participants X X X X
Adapt delivery to equipment     X X
Manage discourse     X X
Evaluate delivery     X  

Other Information

Grading Schedule:
This unit uses competency based assessment. Students must undertake all assessment tasks successfully to achieve CA (Competency Achieved). NYC (Not Yet Competent) will be entered if a student fails to complete all assessment tasks successfully. If a student does not submit any work for assessment, a DNS (Did Not Submit) result will be entered.


Special Consideration:

Students may apply for Special Consideration on a range of health or compassionate grounds where they experience unexpected or extenuating circumstances. Information on ‘How to apply for Special Consideration’ can be found at;ID=b1wqvnwk8aui

Special Consideration Policy:;ID=qkssnx1c5r0y
Special Consideration Procedure:;ID=riderwtscifm

Extension of time for submission of assessable work:
Circumstances may arise which prevent students from completing an assessment task on time. In certain circumstances a student may be entitled to apply for an extension to the due date.
Extensions of 7 calendar days or less:
Students seeking an extension of 7 calendar days or less (from the original due date) must complete and lodge an Application for Extension of Submittable Work (7 Calendar Days or less) form and lodge it with the School.
Extensions of greater than 7 working days:
Students seeking an extension of more than 7 calendar days (from the original due date) must lodge an Application for Special Consideration form under the provisions of the Special Consideration Policy , preferably prior to, but no later than 2 working days after the official due date.
Extension of time for submission of assessable work procedure:;ID=7usdbki1fjf31


Students are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism in oral, written or visual presentations is the presentation of the work, idea or creation of another person, without appropriate referencing, as though it is one’s own. Plagiarism is not acceptable. The use of another person’s work or ideas must be acknowledged. Failure to do so may result in charges of academic misconduct which carry a range of penalties including cancellation of results and exclusion from your course. Students are responsible for ensuring that their work is kept in a secure place. It is also a disciplinary offence for students to allow their work to be plagiarized by another student. Students should be aware of their rights and responsibilities regarding the use of copyright material.

RMIT Plagiarism Policy:;ID=sg4yfqzod48g1


RMIT University is committed to providing a harmonious study and work environment for all students and staff. The University recognises your right to raise concerns about academic, administrative or support services without recrimination and has policies and procedures to assist in the resolution of complaints.
Most issues are resolved at the local level and you are encouraged to take steps to resolve your issue locally. The student complaint procedure details steps to take if your problem is not resolved or you believe the response you received is unreasonable.

Student Complaints Policy:;ID=tk82eodesmot1
Student complaints Procedure:;ID=i1lexipvjt22
Student Complaints Form:

Course Overview: Access Course Overview