Course Title: Conduct complex assessment and referral

Part A: Course Overview

Program: C5330

Course Title: Conduct complex assessment and referral

Portfolio: DSC

Nominal Hours: 65.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global, Urban & Social Studies

Face-to-Face or Workplace

Term1 2014,
Term2 2015

Course Contact: Zaina Nehme

Course Contact Phone: +61 3 9925 4552

Course Contact Email:

Course Description

This course describes the knowledge and skills required to conduct an appropriate individual assessment and make appropriate referrals where multiple issues present. These skills and knowledge are to be applied by a worker independently conducting an assessment and making referrals. It involves use of established assessment tools and/or processes, according to specified guidelines.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Not applicable.

National Competency Codes and Titles

National Element Code & Title:

CHCCS500B Conduct complex assessment and referral


1. Prepare for the assessment

2. Assess client needs

3. Analyse client needs as a basis for meeting them

4. Identify and refer to appropriate services to meet client needs

5. Evaluate assessment and referral processes

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Overview of Assessment

Assessment for this course is based on completion of three (3) pieces, all of which will be completed in class time. However there are elements of the final assessment task that requires some research by all students. Students will complete each task individually however work in groups.
Students will form case management teams in week one (1) and remain in those teams for the duration of this course.