Course Title: Confirm client developmental status

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: HWSS6000C

Course Title: Confirm client developmental status

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C5330 - Diploma of Community Services Work

Course Contact : Zaina Nehme

Course Contact Phone: +61 3 9925 4552

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 60

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable.

Course Description

This course describes the skills and knowledge required to review the developmental status of a client. The application of knowledge and skills described in this course may relate to functions such as providing information to clients and reporting or referring issues outside the scope of practice of the individual worker. Note that the client may be a child or a young person. Work at this level may require guidance and/or supervision from appropriately qualified personnel, especially where provision of direct client services is involved. This course applies to people working in a range of community service contexts including: juvenile justice, alcohol and other drugs services, mental health, and child protection.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCLD415A Confirm client developmental status


1. Apply knowledge of human development to check client’s developmental status

Performance Criteria:

1.1 Observe and/or question the client appropriately to obtain information about client's developmental status

1.2 Review any available documented information about the client's developmental status

1.3 Apply knowledge of lifespan development theories to clarify client's development status

1.4 Take into account the range of factors that may have impacted on appearance and behaviour of the client in relation to community services to be delivered

1.5 Obtain information through observation and /or questioning to identify any actual or potential problems in relation to community services to be delivered


2. Check client's developmental status

Performance Criteria:

2.1 Use detailed knowledge of human development across the lifespan to check developmental status prior to delivering service

2.2 Clarify suitability of community services being delivered in relation to client's developmental status

2.3 Consult appropriate person to clarify implications and significance of client's developmental status in the case of uncertainty or limits on own capability or authority

2.4 Where appropriate consult with the clients carer, family or significant other to gather relevant information


3. Identify developmental issues

Performance Criteria:

3.1 Identify a range of signs of developmental issues using standard methods and protocols

3.2 Identify potential factors responsible for significant developmental issues

3.3 Identify potential risk factors associated with developmental issues

3.4 Recognise and refer potentially serious issues in line with organisation requirements

3.5 Document developmental issues in line with organisation policies and procedures


4. Check for and respond appropriately to specific issues

Performance Criteria:

4.1 Check for any indications of issues requiring notification of authorities and report

4.2 Check for any indications of other issues that may impact the provision of services and/or require referral

4.3 Report and document as required by the organisation policies and procedures


Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

The learning activities for this course will be supported and complemented by RMIT’s learning management tool "Blackboard". Other essential learning activities will take place during the workshops, and you will also be required to undertake independent studies. Some of the learning activities that you will undertake are:

  • Class exercises
  • Demonstrations (role plays)
  • Observations
  • Group discussions
  • Class presentations
  • Case studies
  • Quizzes
  • Group activities

Teaching Schedule

<thead> <th scope="col">Lesson</th> <th scope="col">Topic</th> <th scope="col">Content</th> </thead> <th scope="row">1</th> <th scope="row">2</th> <th scope="row">3</th> <th scope="row">4</th> <th scope="row">5</th> <th scope="row">6</th> <th scope="row">7</th> <th scope="row"> 8 </th>
Human Development - Part 1
  • Lifespan development theories (model development theory - Kohlberg, Cognitive development theory - Piaget)
Human Development - Part 2
  • Lifespan development theories (Psychosexual development theory - Freud, Psychosocial development theory – Erikson)
Biological Development - Part 1
  • Stages of Biological Development
  • Risk Factors for each life stage
  • Impact on behaviour and appearance
Biological Development - Part 2
  • Protective Factors for each life stage
  • Impact on behaviour and appearance
  • Maslow’s hierarchy of needs
Implications of Human Development to Service Delivery
  • Factors to consider before service delivery
  • Applying detailed knowledge of human development
  • Suitability of CS in relation to the client’s developmental status
  • Consult appropriate persons
Identifying developmental issues
  • Methods and protocol
  • Factors causing developmental issues
  • Responding to abuse (legislation) and mandatory reporting
Checking for developmental issues
  • Issues requiring notification to the authorities (infectious diseases, child or elder abuse, child trafficking, issues of interests)
  • Other issues that impact on service provision
 Reporting and documenting developmental issues
  • Types of documentation
  • Avoiding documentation problems

Learning Resources

Prescribed Texts

No prescribed text required


Other Resources

You will be provided with the resources and tools for learning in this course. This resources will also be available through Blackboard. You will also have access to the resources in the library at RMIT.

Overview of Assessment

You will be required to complete three assessment tasks for this course. These tasks involve answering questions bases on a case study, the analysis of clients’ situation and suitability of services, and an online test covering important aspects of the course.

Assessment Tasks

For this course you are required to complete the following tasks:

Assessment Task 1 – Case Study: in this task you will required to adopt the role of team leader for a home care serviced for older clients with disabilities and answer a series of questions based on the clients.

Assessment Task 2 - Analysis of clients’ information: for this task you are to conduct an analysis of clients’ current situation in order to determine the suitability of services. You will also design a mock meeting for one of the clients and family members.

Assessment Task 3 – Online Test: for this task you will be required to complete an online test consisting of multiple choice questions and short answers.

Assessment Matrix

This course is delivered in accordance with competency-based assessment, grades include:

CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n

Course Overview: Access Course Overview