Course Title: Support clients in decision-making processes
Part B: Course Detail
Teaching Period: Term2 2015
Course Code: HWSS6001C
Course Title: Support clients in decision-making processes
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C5330 - Diploma of Community Services Work
Course Contact : Zaina Nehme
Course Contact Phone: +61 3 9925 4552
Course Contact Email:firstname.lastname@example.org
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 120
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
This course describes the knowledge and skills required to support clients in planning a course of action. The basic counselling skills described in this course are intended for application in the context of delivering a range of community services. Assessment may require additional knowledge specific to a particular community services or health sector.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
CHCCSL507B Support clients in decision-making processes
1. Assist clients in clarifying their aims and requirements
1.1 Clearly explain to clients the policy on record-keeping and confidentiality
2. Enable clients to explore possible courses of action
2.1 Explore with clients factors which could influence the preference for and ability to achieve a course of action
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
The learning activities for this course will be supported and complemented by RMIT’s learning management tool "Blackboard". Other essential learning activities will take place during the workshops, and you will also be required to undertake independent studies. Some of the learning activities that you will undertake are:
- Role plays
- Case study discussion
- Questions and answers
- Group work
- Completion of assessment tools
This course has been grouped for delivery and is part of a cluster called: Introduction to Counselling. The other courses forming this cluster is: CHCCSL501A Work within a structured counselling framework
|1||Background knowledge of the counselling process||
|3||Ethics, organisational policies and procedures||
|4||Communication skills within a counselling framework||
|5||The counselling relationship||
• Group therapy
|6||Procedures and policies||
|7||Applying counselling skills||
No textbook required.
You will be provided with the resources and tools for learning in this course. This resources will also be available through Blackboard. You will also have access to the resources in the library.
GUSS Skills Central (http://Gussskillscentral.edu.au/) is a site developed specifically for students in the School of Global, Urban and Social Studies at RMIT. It provides links to a range of resources for supporting student work on assessments and negotiating university studies more generally.
Overview of Assessment
Assessment for this course is ongoing and consists of progress reports based on a case study and participation in a role play where you will demonstrations counselling micro skills techniques.
This course has been clustered (grouped) for assessment with the course CHCCSL501A Work within a structured counselling framework. For this cluster you will be required to complete the tasks below:
Assessment Task 1 - Case Study: This task is designed to capture your understanding of how to support a client, who may be experiencing complex issues within a structured counselling framework. This support will be provided as the client moves through different stages and encounters different issues in her life. Each stage will become available to you through handouts and via Blackboard at per-determined intervals. You will be required to document the support provided to the client at the level required, you will also need to demonstrate newly acquired counselling skills in group and one on one sessions. This major assessment task unfolds across the sessions.
Assessment Task 2 - Role Play (Counselling Session): for this tasks you will required to participate in a role play demonstrating micro counselling techniques while interviewing a client.
This course is delivered in accordance with competency-based assessment, grades include:
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment
Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
Course Overview: Access Course Overview