Course Title: Provide advocacy and representation services
Part B: Course Detail
Teaching Period: Term1 2014
Course Code: JUST5729C
Course Title: Provide advocacy and representation services
School: 365T Global, Urban & Social Studies
Campus: City Campus
Program: C5330 - Diploma of Community Services Work
Course Contact : Zaina Nehme
Course Contact Phone: +61 3 9925 4552
Course Contact Email:zainaindira.nehme@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Anne Fitzpatrick
+61 3 9925 0329
Nominal Hours: 80
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
Not applicable.
Course Description
This course describes the knowledge and skills required by the worker to represent the interests of service users, the community and/or the community services and health industries. Representation will include the development of community representative and industry participative roles and positions in influencing policy processes and decision-making forums.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
CHCAD504B Provide advocacy and representation services |
Element: |
1. Establish the representative role and process |
Performance Criteria: |
1.1 Identify role, processes and conditions of representation in consultation with individuals and key groups |
Element: |
2. Participate in decision-making forums |
Performance Criteria: |
2.1 Identify relevant interests and concerns to be pursued in accordance with organisation positions and priorities |
Element: |
3. Negotiate outcomes and liaise with key people |
Performance Criteria: |
3.1 Identify and develop appropriate strategic alliances |
Element: |
4. Evaluate effectiveness of strategies |
Performance Criteria: |
4.1 Analyse actual work outcomes and report against agreed objectives |
Learning Outcomes
On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.
Details of Learning Activities
Examples of learning contexts:
- Workshops
- Workplace
- Online
Examples of learning activities :
- Workshop presentations
- Class exercises to review discussions / presentations
- Analysis and critique of reading material relevant to the unit
- Projects
- Peer learning
- Guest lecture / presentation
- Peer teaching and class presentations
- Group discussion
- Research
- Written responses to case studies and scenerios
- Project based work
Teaching Schedule
This unit has been grouped for delivery and is part of a cluster called: Working in Community. The other units forming this cluster are: CHCCD514B Implement community development strategies, CHCLD514B Analyse impacts of sociological factors on clients, community work and services, CHCGROUP403D Plan and conduct group activities and CHCPOL403C Undertake research activities. The delivery schedule for this cluster is found below:
| Class | Topic | Content | Units and elements of competency |
| 1 | Working in community | Understanding Community and Community Development Implement Community Development strategies Understanding Advocacy What is group work? An introduction to Sociological factors |
CHCCD514B E1. Work with individuals and groups to identify issues. CHCGROUP403D CHCLD514B |
| 2 | Sociological Factors and impact on the community | Sociological factors in Australian society FourCorners – On the brink video - Newstart and living in poverty Impact of Sociological factors (e.g.: unemployment, housing, poverty) Impact of sociological factors on the community Impact of sociological factors on services |
CHCLD514B: E1. Identify social and cultural issues impacting on Australian society. E2. Analyse impact of social and cultural factors E3. Monitor impact of social and cultural factors on community work and services |
| 3 | Research Methodology | What is research? Research process and strategies Values and Ethics in research Research – needs analysis, quantitative and qualitative data Library Research Strategies Journal Critique Literature Review |
CHCPOL403C: E1. Prepare a research plan E2. Implement appropriate research strategies E3. Organise and analyse information E4. Report the findings of the research |
| 4 | Implement Community Development Strategies | Community development and group work x 1 Types and theories of community development |
CHCCD514B: E2. Work with groups to establish cooperative processes. E3. Support group processes and skills development |
| 5 | Group Work and Group Processes | Group work skills Stages of group processes Group rules and privacy and confidentiality Project team, manage conflict and project teams Developing your project concept with the group Write up your project |
CHCGROUP403D E1. Address resourcing issues for group activities E2. Coordinate a group planning process E3. Manage groups processes including responding to conflict E4. Evaluate group activities |
| 6 | Advocacy | Community development and group work x 2 Planning a project with the community Community consultation Consulting with your organisation and local organisations to support the project – developing partnerships Defining project outcomes |
CHCAD504B E1. Establish the representative role and process E2. Participate in decision-making forums E3. Negotiate outcomes and liaise with key people |
| 7 | Community Development Group Work | Community development and group work x 3 Community capacity building – skills development through project work Community based leadership, negotiation, delegation, a team approach Managing community development projects Project evaluation and dissemination |
CHCCD514B E2. Work with groups to establish cooperative processes. E3. Support group processes and skills development E4. Reflect on practice |
| 8 | Community Development and Advocacy | Advocacy – understanding the issues impacting on the community and community services delivery, including policy development and – bringing about change to reflect the communities’ interests Individual and systemic advocacy Representing the community, representing the organisation Working with local organisations and networks in the community services industry to bring about change |
CHCAD504B E1. Establish the representative role and process E2. Participate in decision-making forums E3. Negotiate outcomes and liaise with key people E4. Evaluate effectiveness of strategies |
| 9 | Presentations | Presentation on research and its relation to your project |
Learning Resources
Prescribed Texts
There are no prescribed texts for this unit. |
References
The library website for the Diploma of Community Servcies Work will provide references for this unit. (website link will be provided) |
Other Resources
Diploma of Community Services library resource site
Advocacy fact sheet (available in the Blackboard shell)
Advocacy and systemic advocacy powerpoint presentation (available in the Blackboard shell)
‘Points of Departure’: AN ADVOCACY TOOLKIT FOR IMMIGRANT AND REFUGEE WOMEN March 2010 © Multicultural Centre for Women’s Health Citation: Gwatirisa, P. (2010). ‘Points of Departure’: An Advocacy Toolkit for Immigrant and Refugee Women. Melbourne: Multicultural Centre for Women’s Health.
(available online in the Blackboard shell)
Overview of Assessment
Assessment for this course is based on a research project on commonly used advocacy and representation services, and a written report on the application of the advocacy fact sheet on a client of your choice.
Assessment Tasks
For this unit you will be required to complete two assessment tasks:
Assessment Task 1 - The advocacy and representation process to bring about social change: for this task you will be required to conduct a research project on the advocacy and representation process.
Assessment Task 2 - The advocacy and representation process to bring about individual and organisational change: for this task you will choose an example from your workplace that involves working with individuals or community groups to advocate about a social issue. Based on the client chosen you will the respond to the "Advocacy fact sheet.
Assessment Matrix
This program in delivered in accordance with competency-based assessment, grades include:
CA: Competency Achieved
NYC: Not Yet Competent
DNS: Did Not Submit for assessment
Other Information
Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
Attendance
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
Feedback
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at: http://www.rmit.edu.au/browse;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:
http://www.rmit.edu.au/browse;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at: http://www.rmit.edu.au/browse;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site: http://www.rmit.edu.au/browse;ID=kw02ylsd8z3n
Course Overview: Access Course Overview