Course Title: Quality Improvement In The Workplace

Part B: Course Detail

Teaching Period: Term1 2009

Course Code: MIET7266

Course Title: Quality Improvement In The Workplace

School: 130T Engineering (TAFE)

Campus: City Campus

Program: C6011 - Advanced Diploma of Engineering (Aerospace)

Course Contact : Steven Bevan

Course Contact Phone: +61 3 9925 4137

Course Contact

Name and Contact Details of All Other Relevant Staff

Course Teacher: Nick Cree


Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

The purpose of this course is to develop the participant’s knowledge and skills to participate in individual and team-based quality improvement activities in the workplace.
This course equips the student with the skills to implement and monitor continuous improvement of systems and processes.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

EA047 Quality Improvement in the Workplace

Learning Outcomes

1. Explain team-based quality improvement models.
2. Identify and apply quality improvement tools.
3. Describe the use and methods for team-based approaches to quality improvement.
4. Apply quality improvement tools and techniques in a team-based improvement project.

Details of Learning Activities

case studies, guest speakers, excursion.

Teaching Schedule

Session NO 1. Introduction and standard definitions of quality including models PDCA.

Session NO 2.  off center production Vs deviation/quantitative tools.  

Session NO 3. Qualitative tools/ audit and self inspection-traceability.

Session NO 4. inventory and logistics including Just In Time.

Session NO 5. Quality case studies.

Session NO 6. who is responsible for quality including teams/quality circle.

Session NO 7. team projects

Session NO 8. Review

Learning Resources

Prescribed Texts

Brussee, J. 2006. Introduction to Six Sigma.


Other Resources

Overview of Assessment

 To successfully to complete this course the student is required to pass written assessment tasks and demonstrate skills and ability by completing practical tasks.

Assessment Tasks

Participants are required to complete two assessment tasks. The first assessment task is an individual report worth 70%. The second assessment task (30%) is a final closed-book test.

Assessment Matrix

Course Overview: Access Course Overview