Course Title: Promote and represent the service

Part A: Course Overview

Program: C6054

Course Title: Promote and represent the service

Portfolio: DSC

Nominal Hours: 90.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


365T Global Studies, Soc Sci & Plng

Face-to-Face or Workplace

Term1 2010,
Term1 2012

Course Contact: Mary Collins

Course Contact Phone: +61 3 99254598

Course Contact Email:

Course Description

In this unit you will focus on effective representation and promotion of the organisation.

Pre-requisite Courses and Assumed Knowledge and Capabilities

Students are assumed to be experienced disability staff working in the disability or community services fields.

National Competency Codes and Titles

National Element Code & Title:

CHCORG20B Promote and represent the service


1. Promote community awareness of the clients, their needs and their importance

2. Promote the service to increase its profile in the community

3. Represent the service

4.  Respond to negative publicity and perceptions as required

Learning Outcomes

Please refer to elements.

Overview of Assessment

Assessment will be through a mix of in-class tasks, workplace based projects and a workplace assessment. A workplace assessment appointment will be undertaken once per year with each student to allow students to present and discuss workplace evidence.