Course Title: Work with clients with unique needs
Part B: Course Detail
Teaching Period: Term1 2011
Course Code: HWSS5309C
Course Title: Work with clients with unique needs
School: 365T Global Studies, Soc Sci & Plng
Campus: City Campus
Program: C6054 - Advanced Diploma of Disability Work
Course Contact : Mary Collins
Course Contact Phone: +61 3 99254598
Course Contact Email:email@example.com
Name and Contact Details of All Other Relevant Staff
Nominal Hours: 75
Pre-requisites and Co-requisites
Students are assumed to be experienced disability staff working in the disability or community services fields.
In this unit you will develop the knowledge and skills required by higher skills workers to work with clients with exceptional needs and complex and multiple issues including working with offenders with a disability .
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title:
CHCCS601A Work with clients with unique needs
1. Conduct complex assessment
2. Design add apply appropriate strategies and programs
3. Monitor and evaluate the plan
Further information on the performance criteria will be provided during sessions
Please see elements.
Details of Learning Activities
You will attend a program of workshops which will focus on key themes and issues and which will include guest presenters from the disability area and other industry areas.
The student cohort is comprised of experienced disability staff so the workshops are based on extending your knowledge and skills focusing on current work practises, industry initiatives and issues, legislative and policy frameworks and related community services sectors.
|session and date||Topic|
1st/2nd year students: 2011 units
Recognition of Prior Learning(RPL) inc. Recognition of Current Competence(RCC)
Workplace based learning: processes, tools, planning.
Discussion – useful legislation workplace policy and practice docs for semester 1/11
(Library orientation for new students)
Learning and Assessment tasks:
Major L & A task - Project: Case Study
Unit cluster theme:
Assessment – building a picture of the individual and their needs
In-class task 1- Assessment in Community Services settings
Positive Behaviour Support – overview and discussion
Behavioural characteristics of other conditions
Behaviour support across the service sector:
Developing and maintaining good practice
In-class task 2– Effective Behaviour Support
• responding to behaviours of concern
• observation, recording, analysis, response
• immediate, medium and long term strategies
Case Management & Case Work (Guest speaker)
• overview and discussion
• principles and practice
• priorities and connections
• Working across agencies and service sectors
• Assessment and support revisited
• What is my role?
In-class task 4– Case management, case work, case coordination
Students lead discussions – Case Study overview
• Students discuss their progress to date in the major learning assessment task, the Case Study.
• Each student allocated up to 15 minutes
Mid semester break – no session on Thursday 21/4/11
Human development – stages and theories
The life cycle – family, holistic approaches, the changing needs of human beings
• Working with families
• Similarities and differences
• Stages in service needs and delivery
Professional Panel: Early childhood, school, youth work, aged care
Staff support and development – the leadership role for an experienced disability staff person.
In class task 3 - Staff support and development
Dual diagnosis – mental health disorders and substance addiction.
• Services and funding
• Client group and needs.
Student presentations – major learning and assessment task – Final Case Study Report from each student.
Overview of Assessment
Assessment will be through a mix of in-class tasks, workplace based projects and a workplace assessment. A workplace assessment appointment will be undertaken once per year with each student to allow students to present and discuss workplace evidence.
This unit is assessed by the following learning and assessment tasks:
1. Case Study - students will undertake a Client Support Plan review via assessment and identification of current and future needs, support plan development and implementation, and review.
2.1 Client assessment in community services settings - students will identify and discuss aspects of the assessment tools commonly used in their area of community services.
2.2 Effective behaviour support - students will be presented with a scenario. They will use their professional knowledge and skills to analyse the behaviour/s of concern and develop a response to the scenario
2.3 Staff support and development - students will discuss the role of experienced disability staff in providing new and inexperienced staff with support to develop their work practises.
2.4 Case management, case work and case coordination - students will respond to a scenario requiring them to identify a client’s needs and develop a plan to respond from a case management, case work or case coordination perspective.
3. Community services resource - students will research and document information on a number of non-disability services to which clients may be referred for services.
4. Workplace assessment - a workplace assessment will be undertaken once per year with each student to allow students to present and discuss workplace evidence.
You may be asked to provide supplementary evidence from your workplace to demonstrate competence.
Each Learning and Assessment task will be assessed against the matrix with the student progressively demonstrating their competence as they complete the set of tasks.
The Assessment Matrix will be distributed and discussed in class. The matrix is used to track the student’s progress to "Competency Achieved" through the full set of learning and assessment tasks each semester.
The following units are delivered as a cluster with a common workshop schedule. The Learning and Assessment tasks are designed to address the set of units. The 5 semester 1 units are comprised of one compulsory unit (C) which all students undertake, and six elective units of which each student selects 4.
CHCCS601A - Work with clients with unique needs
CHCDIS16C - Provide advanced behaviour support
CHCCS602A - work with families
CHCCS402A - Respond holistically to client needs
CHCCM5B - Develop practice standards
CHCCW13B - Work with clients intensively
CHCCS7C - Coordinate the assessment and delivery of services to clients with particular needs (C)
Course Overview: Access Course Overview