Course Title: Maintain client relations
Part A: Course Overview
Program: C6065
Course Title: Maintain client relations
Portfolio: SET
Nominal Hours: 30.0
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.Course Code |
Campus |
Career |
School |
Learning Mode |
Teaching Period(s) |
MKTG7752C |
City Campus |
TAFE |
130T Engineering (TAFE) |
Face-to-Face |
Term1 2009 |
Course Contact: Stephen Larsen Program Coordinator
Course Contact Phone: (03) 9925 4742
Course Contact Email: stephen.larsen@rmit.edu.au
Course Description
This unit deals with those activities associated with establishing and maintaining an effective contractual relationship with spatial data providers.
Pre-requisite Courses and Assumed Knowledge and Capabilities
None
National Competency Codes and Titles
National Element Code & Title: |
PRDSIS27A Maintain client relations |
Elements: |
Complete documentation transactions |
Conduct review of agreements |
|
Establish legal agreements |
|
Manage contracts |
|
Resolve conflict as required |
Learning Outcomes
Overview of Assessment
This course is to be delivered and assessed as part of a Geographical Information System Project within a simulated workplace environment and under a normal range of work conditions.
The assessment is done through a combination of:
• Practical and theoretical exercises carried out in a simulated workplace
• Production of project based deliverables to industry standards based on contractual requirements
• Presentation of a portfolio in accordance with the program standards (SIS Quality Plan) including references, coursework, reports and management records.