Course Title: Determine client requirements

Part A: Course Overview

Program: C6065

Course Title: Determine client requirements

Portfolio: SET

Nominal Hours: 20.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code

Campus

Career

School

Learning Mode

Teaching Period(s)

MKTG7753C

City Campus

TAFE

130T Engineering (TAFE)

Face-to-Face


Course Contact: Stephen Larsen Program Coordinator

Course Contact Phone: (03) 9925 4742

Course Contact Email: stephen.larsen@rmit.edu.au


Course Description

This unit includes clarifying client needs, assessing and documenting the capacity of the organisation to undertake the work and confirming the deliverables with the client.


Pre-requisite Courses and Assumed Knowledge and Capabilities

None



National Competency Codes and Titles

National Element Code & Title:

PRDSIS01A Determine client requirements

Elements:

Assess organisation capability to satisfy client needs

Confirm and document requirements with client

Determine client needs


Learning Outcomes


Overview of Assessment

This course is to be delivered and assessed as part of a Land Development Project within a simulated workplace environment and under a normal range of work conditions.
The assessment is done through a combination of:
• Practical and theoretical exercises carried out in a simulated workplace
• Production of project based deliverables to industry standards based on contractual requirements
• Presentation of a portfolio in accordance with the program standards (SIS Quality Plan) including references, coursework, reports and management records.