Course Title: Manage people

Part A: Course Overview

Program: C6074

Course Title: Manage people

Portfolio: BUS

Nominal Hours: 60.0

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Course Code




Learning Mode

Teaching Period(s)


City Campus


650T TAFE Business

Distance / Correspondence or Face-to-Face or Workplace

Term1 2010

Course Contact: Catherine Han Lin

Course Contact Phone: +61 3 9925 1336

Course Contact Email:

Course Description

This unit specifies the outcomes required to manage and lead team members within an organisation. This includes determining work allocations; implementing performance management processes; addressing issues related to own personal leadership style and performance within the work team; demonstrating leadership; building commitment within the team; and analysing, reviewing and evaluating the effectiveness of human resource management processes in line with the objectives of the work team and the organisation.

Pre-requisite Courses and Assumed Knowledge and Capabilities


National Competency Codes and Titles

National Element Code & Title:

BSBFLM514A Manage people


1. Manage performance of individuals in teams

2. Address performance related issues

3. Address issues and problems of individuals in teams

4. Build support and commitment within the work team

5. Review and evaluate management of individuals within the work team

Learning Outcomes

Overview of Assessment

Assessment may incorporate a variety of methods including technical requirements documentation, homework, assignments, group and/or individual projects and in class exercises, written tests, practical problem solving exercises, presentations, practical tests and a final exam. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Students will be provided with feedback throughout the course to check their progress.