Course Title: Design and manage enterprise networks

Part B: Course Detail

Teaching Period: Term1 2009

Course Code: ISYS5672C

Course Title: Design and manage enterprise networks

School: 130T Engineering (TAFE)

Campus: City Campus

Program: C6084 - Advanced Diploma of Computer Systems Engineering

Course Contact : Robert Pill

Course Contact Phone: +61 3 99254013

Course Contact Email:robert.pill@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Sanket Kakkad - sanket.kakkad@rmit.edu.au

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

There are no prerequisite competencies for this unit.

Course Description

This unit covers designing, managing, monitoring and diagnosing enterprise servers. It encompasses safe working practices, designing and managing Domain Name Server (DNS), Email servers, Dynamic Host Configuration Protocol (DHCP), Remote and managing activities.


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

UEENEED014B Design and manage enterprise networks

Element:

1 Develop design for an enterprise network.

Performance Criteria:

1.1 OHS processes and procedures for a given work area are identified, obtained and understood.
1.2 The extent of the network to be designed is determined from design brief and/or in consultation with appropriate persons
1.3 Business requirements of the enterprise are analysed taking into account existing and projected business model, organisational and Information Technology management structures.
1.4 Consideration is given to factors that will have an impact on the design such as business priorities, growth, growth strategy, regulatory framework, risk, and cost.
1.5 Existing and planned technical and environment goals of the enterprise are evaluated and documented.
1.6 Consideration is given to technical factors that will have an impact on the design.
1.7 Client access and end-user needs and usage patterns and disaster recovery requirements are evaluated and documented.
1.8 Design specification is written using information obtained from the analysis and evaluations of enterprise business and technical requirements
1.9 Network specification is presented and discussed with person(s) of higher authority.
1.10 Alterations to the network specification resulting from the presentation/discussion are negotiated with person(s) of higher authority within the constraints of organisation’s policy.

Element:

2 Design an enterprise network.

Performance Criteria:

2.1 Knowledge and complexities of alternative network infrastructures and currently available technologies are applied to network design.
2.2 Network design is developed to incorporate all required Wide Area Network (WAN) infrastructure, Internet connectivity and implementation and management strategies.
2.3 Risk management strategies are sought and obtained for incorporating into the network design.
2.4 Network design is reviewed against all inputs and adjusted to rectify any anomalies.

2.5 Network design proposal is documented in accordance with organisation policies and procedures.
2.6 Network design is presented and discussed with person(s) of higher authority.
2.7 Alterations to the network design resulting from the presentation/discussion are negotiated with person(s) of higher authority within the constraints of organisation’s policy.
2.8 Final design is documented and approval obtained from appropriate person(s).

Element:

3 Implement and manage an enterprise network.

Performance Criteria:

3.1 OHS risk control measures and procedures for carrying out the work are followed.
3.2 Server and client computer hardware are installed and configures in compliance with design specifications and network industry standards.
3.3 User and Group objects objects are created and group policy implemented.
3.4 Directory services, data storage, shared resources Internet information services, remote access and network security are managed to ensure effective
operation of the network.
3.5 Approaches to issues/problems are analysed to provide most effective solutions. 3.6 Quality of work is monitored against personal performance agreement and/or established organisational or professional standards.

Element:

4 Diagnose network malfunctions. 

Performance Criteria:

4.1 OHS risk control measures and procedures for
carrying out the work are followed.
4.2 Network operation is monitored and malfunctions are diagnosed to ascertain their cause using network diagnostic tools.
4.3 Network malfunctions are rectified using effective techniques and drawing knowledge of network topology and complexities of network interactivity.
4.4 Approaches to issues/problems are analysed to provide most effective solutions.
4.5 Quality of work is monitored against personal performance agreement and/or established organisational or professional standards.

Element:

5 Report network management activities

Performance Criteria:

5.1 Written justification is produced for enterprise network services solutions and forwarded to appropriate person/s in accordance with established procedures.
5.2 Network service development records are maintained in accordance with established procedures.


Learning Outcomes



Details of Learning Activities

Students will participate in Laboratory exercises and be assigned tasks involving configuration and troubleshooting of Microsoft Exchange Server 2007


Teaching Schedule

Semester 2 of 2nd Year of the Program

Week 9 Installing and Configuring Exchange Server 2007
Configure Exchange Server Roles
10 Configuring Recipients and Public Folders
Implement Bulk management of mail-enabled objects
11 Configuring the Exchange Infrastructure
Connectors
12 Transport Rules
Antivirus and Anti-spam
13 Policies
Public Folders
14 Client Connectivity
Monitoring and Reporting
15 Disaster Recovery
Troubleshooting - Client Performance
16 Troubleshooting - Access to Resources and Messages
Mail Flow
17 Troubleshooting -
Mailbox Servers, External and Additional Services, Identifying Trends
18 Prac Test and Exam 70-236


Learning Resources

Prescribed Texts

Microsoft Press, MCP 70-236 Training Kit


References


Other Resources


Overview of Assessment

Laboratories
Practical Test
Written Test


Assessment Tasks

Assessment will be comprised of:
• Weekly Laboratory Sessions
• A Practical Laboratory Test
• A Simulated Microsoft Exam


Assessment Matrix

Course Overview: Access Course Overview