Course Title: Write complex documents

Part B: Course Detail

Teaching Period: Term1 2013

Course Code: OFFC5208C

Course Title: Write complex documents

School: 650T TAFE Business

Campus: City Campus

Program: C6102 - Advanced Diploma of Business (Public Relations)

Course Contact : Sally Parrott

Course Contact Phone: +61 3 9925 5175

Course Contact

Name and Contact Details of All Other Relevant Staff

Alain Grossbard

Nominal Hours: 50

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit applies to individuals who work in a range of business environments and are skilled in the creation of reports, information and general promotion documents that are more complex than basic correspondence, memos or forms and that require review and analysis of a range of information sources.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWRT401A Write complex documents


1. Plan documents

Performance Criteria:

1.1 Determine the purposes of documents
1.2 Choose appropriate formats for documents
1.3 Establish means of communication
1.4 Determine requirements of documents
1.5 Determine categories and logical sequences of data, information and knowledge to achieve document objectives
1.6 Develop overview of structure and content of documents


2. Draft text

Performance Criteria:

2.1 Review and organise available data, information and knowledge according to proposed structure and content
2.2 Ensure data, information and knowledge is aggregated, interpreted and summarised to prepare text that satisfies document purposes and objectives
2.3 Include graphics as appropriate
2.4 Identify gaps in required data and information, and collect additional material from relevant enterprise personnel
2.5 Draft text according to document requirements and genre
2.6 Use language appropriate to the audience


3. Prepare final text

Performance Criteria:

3.1 Review draft text to ensure document objectives are achieved and requirements are met
3.2 Check grammar, spelling and style for accuracy and punctuation
3.3 Ensure draft text is approved by relevant enterprise personnel
3.4 Process text amendments as required


4. Produce document

Performance Criteria:

.1 Choose basic design elements for documents appropriate to audience and purpose
4.2 Use word processing software to apply basic design elements to text
4.3 Check documents to ensure all requirements are met

Learning Outcomes

This unit describes the performance outcomes, skills and knowledge required to plan documents, draft text, prepare final text and produce documents of some complexity.

Details of Learning Activities

Learning activities include  practical activities, case studies and class discussion as well as work relevant assessments.

Multi Group Presentations (MGPs) are used throughout the course and students are expected to participate in class discussions and exercises.
The use of ‘real world’ examples will assist students throughout the course.

Learner activities:
• Groups will reflect and discuss key concepts.
• Individuals/groups will apply concepts to current situations.
• Students will summarise key points.
• Individuals will participate in case studies and problem solving scenarios
• Groups will respond to generic question sessions.
The use of “real world” examples will facilitate the understanding of the theoretical concepts and students will be encouraged to use lateral thinking

Teaching Schedule

Week 1 

Assessment overview
Where to find information (databases etc)

Week 2

Report writing
Format and style, use of TOC, Headers & Footers
Activity: format a block of text

Week 3

Email writing
Direct marketing
Activity: construct an email

Week 4

Press release writing
Format, key message, timing, method, wire transmission
Activity: write 2 press releases

Week 5 

In class test - report formatting.

Week 6 

Social networking in marketing
Blogging, twitter, facebook, tumblr
Activity: blog on tumblr

Week 7  (Easter break 28/3-3/4 inclusive)

Role of websites in marketing
Website text
Activity: create a banner for the VicRoads campaign

Week 8

Publications, leaflets, brochures
Format, layouts, content
Activity: develop 1 page brochure, layout, heading and content

Week 9 

Speech writing
Activity: 2 min Speech

Week 10

Grammar, spelling and style

Week 11

Folio/Presentation development
Formats, style
Week 12 

 Week 13 

Proofreading and editing

Hand in Assessment 2 - Individual portfolio

Week 14 

Business letters
Activity: write a letter of rejection

Week 15 

Presentations - assessment 3 in class

Week 16

Submissions, tender documents, public notices
Activity: source 1 example of each and critique

Resubmissions of presentations (if required)

Learning Resources

Prescribed Texts


Other Resources

Overview of Assessment

Students must demonstrate an understanding of all elements of a particular competency to be deemed competent. Assessment methods have been designed to measure achievement of each competency in a flexible manner over a range of assessment tasks.

Assessment will incorporate a variety of methods including assignments, journals, presentation and written or test. Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

This course is co-delivered and co-assessed with BUSM6396C Manage organisational communication strategies

 Assessment 1

Report formatting - in class assessment Week 5

Assessment 2

Individual portfolio Due week 13

Assessment 3

Presentations week 15

More detailed assessment sheets for each assessment task will be disseminated throughout course delivery.
Submission Requirements: All assessment tasks need to be submitted via Blackboard.
You should:
• Ensure that you submit assessments on or before the due date. If your performance in the assessment is affected by unexpected circumstances, you should consider applying for Special Consideration. Information on the process and application forms is available at;ID=ls0ydfokry9rz website.
• Always retain a copy of your assessment tasks. (hard copy and soft copy)
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for assessment is your own work. An assignment cover sheet for submission of work for assessment is available from the Student forms website.
• Each page of your assessment should include footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, OHS2345C Ensure safe workplace, Page 1 of 10.

Assessment Matrix

Full details on how this course is assessed against the Unit elements and performance criteria plus critical aspects of evidence can be found in the Learning and Assessment Tool available from your course teacher.

Course Overview: Access Course Overview