Course Title: Design and produce business documents

Part B: Course Detail

Teaching Period: Term1 2012

Course Code: BUSM6232C

Course Title: Design and produce business documents

School: 650T TAFE Business

Campus: City Campus

Program: C6106 - Advanced Diploma of Legal Practice

Course Contact : Doug Gourlay

Course Contact Phone: +61 3 9925 5944

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 80

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to design and produce various business documents and publications. It includes selecting and using a range of functions on a variety of computer applications. This unit contains employability skills.

Design and produce business documents applies to individuals who possess fundamental skills in computer operations and keyboarding. They may exercise discretion and judgement using appropriate theoretical knowledge of document design and production to provide technical advice and support to a team.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBITU306A Design and produce business documents


Finalise document

Performance Criteria:

1. Proofread document for readability, accuracy and consistency in language, style and layout prior to final output
2. Make any modifications to document to meet requirements
3. Name and store document in accordance with organisational requirements and exit the application without data/loss damage
4. Print and present document according to requirements


Design document

Performance Criteria:

1. Identify, open and generate files and records according to task and organisational requirements
2. Design document to ensure efficient entry of information and to maximise the presentation and appearance of information
3. Use a range of functions to ensure consistency of design and layout
4. Operate input devices within designated requirements


Produce document

Performance Criteria:

1. Complete document production within designated time lines according to organisational requirements
2. Check document produced to ensure it meets task requirements for style and layout
3. Store document appropriately and save document to avoid loss of data
4. Use manuals, training booklets and/or help-desks to overcome basic difficulties with document design and production


Select and prepare resources.

Performance Criteria:

1. Select and use appropriate technology and software applications to produce required business documents
2. Select layout and style of publication according to information and organisational requirements
3. Ensure document design is consistent with company and/or client requirements, using basic design principles
4. Discuss and clarify format and style with person requesting document/publication

Learning Outcomes

Details of Learning Activities

Learning activities will include class based exercises, demonstrations and observations in order to develop competency including the underpinning skills and knowledge. Formative feedback is provided to the students throughout the duration of the course.

Some learning activities will include a self-directed learning approach. Self-directed learning refers to organised teacher-directed learning activities that you will undertake independently, either as individuals or with other students. This may include a workplace research, library assignments, field work and work placements.

We expect you to participate and contribute in all scheduled learning activities.

This unit contains employability skills.

Teaching Schedule

The nominal hours associated with this are a guide only and represent the total teaching time and student effort required to successfully complete the course. this may include not only scheduled classes but also the amount of effort required to undertake, evaluate and ocmplete all assessment requirements, including any non-classroom activities.
Week beginningCompetency and ContentRequirements
Week 1 - 5Introduction; Required skills Proofreading/Keyboard skillsPrinting Credits
Week 6 - 12 March

 Introduction; All competencies Chapter 1 & 2 Assessment

 Text & Printing Credits
Week 7 - 29 March All competencies Chapter 11 & 3 & Assessment Text & Printing Credits
Week 8 - 26 March All competencies Chapter 4 & Assessment Text & Printing Credits
Week 9 - 2 April All competencies Chapter 5 & 6 & Assessment Text & Printing Credits
  Easter Break
Week 9 - 12 April All competencies Chapter 5 & 6 & Assessment Text & Printing Credits
Week 10 - 16 April

 All competencies Chapter 6 & Assessment

 Text & Printing Credits
Week 11 - 23 April All competencies Catchup Text & Printing Credits
Week 12 - 30 April All competencies Chapter 7 & Assessment Text & Printing Credits
Week 13 - 7 May All competencies Chapter 8 Text
Week 14 - 14 May All competencies Chapter 9 Text
Week 15 - 21 May All competencies Chapter 10 & Assessment Text & Printing Credits
Week 16 - 28 May All competencies Catchup Text & Printing Credits

Learning Resources

Prescribed Texts

The Tilde Group, Designing and Producing Business Documents Office Integration Skills, Tilde Publishing



Other Resources

Microsoft Office online training can be accessed:

Overview of Assessment

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks,  for example:

• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

• review of final printed documents

• demonstration of techniques

• observation of presentations

• oral or written questioning to assess knowledge of software applications

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

Students must demonstrate an understanding of all elements of competency to be deemed competent.

A range of assessment methods are used to assess practical skills and knowledge, for example:

  • direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate.
  • review of authenticated documents from the workplace or training environment.
  • demonstration of techniques.

Criritcal aspects of assessment

Evidence of the following is essential:

  • Designing and producing a minimum of three completed business documents, using at least two software applications in the production of each document.
  • Using appropriate data storage options
  • Knowledge of the functions and features of contemporary computer applications.

Assessments Tasks

You will complete a portfolio of evidence which focuses on the practical component of developing and using business documents using Microsoft Office 2010. Each document created is to be completed individually in the scheduled class time and submitted in the weeks indicated below to the relevant Dropbox on MyRMIT Studies. You will also be required to submit documents in hard copy (further instructions will be given during the class time). You may also be required to demonstrate how you have completed tasks via questioning and observation.  All tasks are from the text for this course.

If unable to attend class when assessments are scheduled you must apply for Special Consideration.

All tasks must be successfully completed to be deemed competent in this unit. The program has been designed so that tasks are completed progressively but a decision about competence will not be made until all tasks have been completed.

Feedback will be given on all submitted work and students may be required to resubmit. You will be required to print the Marking Guide for each assessment from the Blackboard under Assessments when completing the assessment task.


Week 6  Business Task 2 & 3

Week 7 Business Tasks 4

Week 8 Business Tasks 5 & 6 

Week 9 Business Task 8

Week 10 Business Tasks 9, 10 & 11

Week 12 Business Tasks 14, 15 & 16

Week 15 Business Tasks 24

Submission requirements

Assessment tasks need to be submitted via Blackboard

You should:

  • Ensure that you submit assessments before the end of the scheduled class. If your performance in the assessment is affected by unexpected circumstances, you should consider applying for Special Consideration. Information on the process and application forms is available at;ID=ls0ydfokry9rz website.
  • Always retain a copy of your assessment tasks. (Hard copy and soft copy).
  • Each page of your assessment should include a footer with your name, student number, the title of the assessment, unit code and title and page numbers. For example, Julie Macpherson, 324567, Task 2, BUSM 6232C Design and produce business documents, Page 1 of 2.
  • Printing credits will be required for assessments.

Marking Guide

Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are based on practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.

You need to demonstrate you are competent in each element of the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Please refer to the Final Grades table below.

Marking Guide (Grading)

After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.

The grading is according to the following criteria:

1. Level of Independence, Initiative, Enterprise and Performance of Work Task
• Works to safely complete tasks in accordance with workplace requirements.
• Performance conforms to all industry standards and can adapt to new situations.
2. Demonstrated Breadth of Underpinning Knowledge and a Willingness to Continue Learning
• Demonstrates an understanding of key concepts and underpinning knowledge of the set task and is able to learn while working.
• Applies these understandings in task performance.
3. Techniques & Processes, Technology Skills and Problem Solving
• Performs all technical skills/procedures to the standard required by industry, including correct use of equipment and technology.
• Demonstrating an ability to solve simple problems while following processes.
4. Work Organisation, Planning and Self-Management
• Demonstrates a sound understanding of the benefits of effective work organisation, while clearly articulating the different stages in planning and managing own time.
• Applies sound planning and organisation skills in the performance of a task.
5. Communication, People Networking, Language and Interpersonal Skills and Teamwork
• Demonstrates an ability to use a range of communication and interpersonal skills appropriate to the workplace.
• The ability to proofread and edit work prior to submission.
• Able to follow complex instructions both written and oral.

Final Grades Table:

CHD - Competent with High Distinction

CDI - Competent with Distinction

CC - Competent with Credit

CAG - Competency Achieved - Graded

NYC - Not Yet Competent

DNS - Did Not Submit for assessment

Further information regarding the application of the grading criteria will be provided by your teacher.

Assessment Matrix

Element of competencyPortfolio
Select and prepare resourcesYes
Design documentYes
Produce documentYes
Finalise documentYes

Course Overview: Access Course Overview