Course Title: Use business technology

Part B: Course Detail

Teaching Period: Term2 2014

Course Code: OFFC5210C

Course Title: Use business technology

School: 650T TAFE Business

Campus: City Campus

Program: C6106 - Advanced Diploma of Legal Practice

Course Contact : Doug Gourlay

Course Contact Phone: +61 3 9925 5944

Course Contact

Name and Contact Details of All Other Relevant Staff

Teacher: Inna Kazakevich
 Contact Email:

Nominal Hours: 20

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites


Course Description

This unit describes the performance outcomes, skills and knowledge required to select, use and maintain a range of business technology.  This technology includes the effective use of computer software to organise information and data.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

BSBWOR204A Use business technology


1. Select and use technology

Performance Criteria:

1.1 Select appropriate technology and software applications to achieve the requirements of the task
1.2 Adjust workspace, furniture and equipment to suit user ergonomic requirements
1.3 Use technology according to organisational requirements and in a way which promotes a safe work environment


2. Process and organise data

Performance Criteria:

2.1 Identify, open, generate or amend files and records according to task and organisational requirements
2.2 Operate input devices according to organisational requirements
2.3 Store data appropriately and exit applications without damage to or loss of, data
2.4 Use manuals, training booklets and/or online help or help-desks to overcome basic difficulties with applications


3. Maintain technology

Performance Criteria:

3.1 Identify and replace used technology consumables in accordance with manufacturer’s instructions and organisational requirements
3.2 Carry out and/or arrange routine maintenance to ensure equipment is maintained in accordance with manufacturer’s instructions and organisational requirements
3.3 Identify equipment faults accurately and take action in accordance with manufacturer’s instructions or report fault to designated person

Learning Outcomes

Details of Learning Activities

A range of learning experiences are planned for this course including class and online activities relevant to use of technology in a business environment.

Teaching Schedule

This course is clustered with BUSM6232C Design and produce business documents (BSBITU306A) course.

Prior to training commencement a program level induction session will be conducted that comprises the following:

• Program overview and requirements
• MyRMIT/Blackboard
• Overview of assessment requirements
• Pre-Training Review including:
  o Recognition of Prior Learning and Credit Transfers
  o Assessment of current skills and knowledge
• Competency/Grading Criteria
• Plagiarism
• Appeals
• Extensions
• Feedback
• Privacy
• Submission requirements
• Resubmission policy
• Where to get support
• Student responsibilities
The nominal hours associated with this course are a guide only and represent the total teaching time and student effort required to successfully complete the course. This may include not only scheduled classes but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.




Assessment Tasks

Competencies Delivered


7th July




9th July

Introduction to the Course including:
• Course requirements
• Course support documents
• Course Blackboard access
• Accuracy of enrolment
• Assessment requirements/Cover Sheets
• Plagiarism
• Appeals
• Submission requirements
• Extensions/Resubmissions
• Feedback in this course
• Getting help

Intro to Use Bus Technology
• Ergonomic requirements
• Use PC and Laptop Power Point
• Read ergonomic assessment checklist
• Complete Ergonomic worksheet activities ( submit to teacher)




14th July




14th July



Topic: Selecting and Using Technology
 Task: Electronic folder set up


Selecting and Using


Task - read blackboard materials

 Portfolio Task 2&3



21st July


23rd July



Use Bus Technology
Selecting and Using Software
Processing and Organising Data
Task - read blackboard materials

Topics:Selecting and Using Software
Processing and Organising Data
Task - read blackboard materials


Portfolio task 6

Assessment 1 Short answer test/ multiple choice test  ( Blackboard Quiz)



28th July



30th July

Maintaining Technology Assignment
Task - read blackboard materials

Maintain Technology Assessment -


Working on Maintaining Technology Assignment
 - read blackboard materials, research Internet


  Portfolio task 11



4th & 6th Aug


 Working on Maintaining Technology Assignment
- read blackboard materials, research Internet




611th & 13th Aug

Working on Maintaining Technology Assignment
- read blackboard materials, research Internet 




718th & 20th Aug Working on Maintaining Technology Assignment
- read blackboard materials, research Internet
Portfolio task 22



25th & 27th Aug


 Working on Maintaining Technology Assignment
- read blackboard materials, research Internet

Portfolio task 24

Submit Assignment -
Maintaining Technology Assignment ( due 29/8)


   1-7 September -  Mid Semester break
98th & 10th Sep

 Working on Final Portfolio task

Creating document describing software and hardware used for each portfolio task

 Portfolio Task 26


1015th &17th Sep

Working on Final Portfolio task

Creating document describing software and hardware used for each portfolio task



 Final Portfolio task


 Week 11,12,13,14 - correction of Final Portfolio tasks

1520th & 22th Oct

 Authentication and catch up



1627th & 29th Oct

 Authentication & Feedback



Learning Resources

Prescribed Texts


Other Resources

It is recommended that you have access to a mobile computing device to allow greater flexibility in terms of where you can work on campus outside class times.

Overview of Assessment

Assessment methods have been designed to measure achievement of the requirements in a flexible manner over a range of assessment tasks, for example:

• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate

• review of final printed documents

• demonstration of techniques

• observation of presentations

• oral or written questioning to assess knowledge of software applications

Students are advised that they are likely to be asked to personally demonstrate their assessment work to their teacher to ensure that the relevant competency standards are being met.

Assessment Tasks

To be deemed competent in this course the following evidence is essential:
• selection and application of appropriate equipment and software applications in relation to assigned task/s
• access, retrieval and storage of required data
• performance of basic maintenance on a range of office equipment

This course has 3 assessment tasks and you must successfully complete all of them in order to be deemed competent.

Assessment Task 1 - Short answer test/ multiple choice test ( Blackboard Quiz)( 20 marks)

Due Date: 23/7/14
Submission Procedure: Blackboard

This assessment covers:

1.Select & Use Technology

Assessment Task 2 -Maintaining technology assignment( 30 marks)

Due Date: 29/8/2014
Submission Procedure: via Blackboard

This assessment covers:

1.Select & Use Technology

2.Process & Organize data

3. Maintain Technology

Assessment Task 3 - Final Portfolio ( 50 marks)

Due Date: 17/9/2014
Submission Procedure:

This assessment covers

1.Select & Use Technology

2.Process & Organize data

All Portfolio tasks must be successfully completed to be deemed competent in this unit. The program has been designed so that tasks are completed progressively and edited to a competent standard.


Feedback will be provided throughout the semester in class and/or online discussions.  You are encouraged to ask and answer questions during class time and online sessions so that you can obtain feedback on your understanding of the concepts and issues being discussed.  Finally, you can email or arrange an appointment with your teacher to gain more feedback on your progress.

You should take note of all feedback received and use this information to improve your learning outcomes and final performance in the course.

Assessment Matrix

Marking Guide (Competency):

Vocational Education and Training (VET) is based on current industry needs and the focus on preparing you for the workplace. Because VET courses are informed by practical application of knowledge and skills, they are based on a system known as ‘competency based training’ (CBT). So when you are assessed in VET it is about whether you are competent to do the job, as well as having a firm grasp on the knowledge and skills required to do that job, as opposed to traditional curriculum based education settings that are often based on knowledge retention.

You need to demonstrate you are competent in each element of the unit of competency you are studying.

You will receive feedback on each assessment task that will inform you whether you are competent or not and how well you are performing. Once competent in all elements of the unit you receive a competency grading.

Please refer to the Final Grades table below.

Marking Guide (Grading)
After achieving competency we then grade your performance in the unit; this gives you the opportunity to have the level of your performance formally recognized against industry standards and employability skills.

Final Grades table: 

CHDCompetent with High Distinction
CDICompetent with Distinction
CCCompetent with Credit
CAGCompetency Achieved - Graded
NYCNot Yet Competent
DNSDid Not Submit for assessment

Further information regarding the application of the grading criteria will be provided by your teacher.

Other Information

Submission Requirements

You should:
• Ensure that you submit assessments on or before the due date:
   • If your performance in the assessment is affected by unexpected circumstances, you should consider applying for extensions of time. (Please refer to the information in the Late Submission Procedure section below)
   • If you have a long term medical condition and/or disability it may be possible to negotiate to vary aspects of the learning or assessment methods. You can contact the program manager or the Disability Liaison Unit if you would like to find out more.
• Always retain a copy of your assessment tasks (hard copy and soft copy).
• When you submit work for assessment at RMIT University you need to use a cover sheet that includes a declaration
and statement of authorship. You must complete, sign and submit a cover sheet with all work you submit for
assessment, whether individual or group work. On the cover sheet you declare that the work you are presenting for
assessment is your own work. An assignment cover sheet for submission of work for assessment is available on
• Each page of your assessment should include a footer with your name, student number, the title of the assessment,
unit code and title and page numbers.

The grading is according to the following criteria:

We are looking for a high level of ability to complete all tasks independently as per the specifications as well as
demonstrating a high level of initiative in your approach to use technology in a business environment.

We are looking for depth of understanding of the key concepts and knowledge required in designing and producing business documents. You should be
able to demonstrate a thorough understanding of all applicable performance criteria in all the assessment tasks.

We are looking for appropriate use of technology to assist in presenting all tasks clearly and suitable for the intended
audience. You also need to show an understanding of the kinds of problems that can arise in using technology and
how these might be addressed.

We expect to see students organise and plan their work schedule effectively and be able to self manage their time
both in-class and when undertaking self-directed learning. We also expect the timely completion and submission of all
required assessment tasks.

We expect to see contributions to relevant discussions during scheduled sessions.  In addition your tasks should
demonstrate a very good understanding of the elements of  using business technology. 

Late Submission Procedures

If you are prevented from submitting an assessment on time, by circumstances outside your control, you must apply in advance for an extension to the due date of up to seven calendar days.
  More Information:
  Form to use:

Where an extension of greater than seven days is needed, you must apply for special consideration. Applications for special consideration must be submitted no later than two working days after the assessment task deadline or scheduled examination.
More Information:;ID=g43abm17hc9w
Form to use:

Resubmissions (VET Programs):
If you are found to be Not Yet Competent in a Course Assessment Task you will be allowed one resubmission only.  Your teacher will provide feedback regarding what you need to do to improve and will set a new deadline for the resubmission. The highest grade you will receive if your resubmission is successful is “CAG”.
If you are still not meeting the assessment requirements you must apply to your Program Manager in writing outlining the steps you will take to demonstrate competence in your course. Your submission will be considered by the Program Team and you will be advised of the outcome as soon as possible.

Adjustments to Assessment
In certain circumstances students may be eligible for an assessment adjustment.  For more information about the circumstances under which the assessment arrangements might be granted please access the following website:
More Information:;ID=kehn9bz22r41

Course Overview: Access Course Overview