Course Title: Manage complex discourse settings

Part B: Course Detail

Teaching Period: Term2 2013

Course Code: LANG5781C

Course Title: Manage complex discourse settings

School: 365T Global Studies, Soc Sci & Plng

Campus: City Campus

Program: C6111 - Advanced Diploma of Interpreting

Course Contact : Miranda Lai

Course Contact Phone: +(61 3) 9925 3523

Course Contact Email:miranda.lai@rmit.edu.au


Name and Contact Details of All Other Relevant Staff

Mr. Liam McCaul - liam.mccaul@rmit.edu.au

Nominal Hours: 30

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

None.

Course Description

This unit covers skills and knowledge required to manage the physical setting and communication dynamics of complex discourse settings, including: planning the discourse; managing the communication flow; and reviewing and evaluating the discourse management process.

This unit will be delivered in a cluster with the following unit:

LANG5785C Analyse, recall and reproduce source languages (LOTE)


National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

PSPTIS610A Manage complex discourse settings

Element:

1. Plan discourse.

2. Reach agreement with participants on process.

3. Manage flow of communication.

4. Monitor progress of discourse.

5. Evaluate discourse management.

Performance Criteria:

1.1. Establish assignment context and requirements with client to plan to achieve desired outcomes.
1.2. Arrange work environment to facilitate effective performance and ensure safe, comfortable and effective discourse.
1.3. Prepare required resources taking into consideration the complexities of the content and context.
1.4. Identify factors that may compromise interpreter effectiveness, and make adjustments where possible.
2.1. Confirm relationships between and with participants and participant expectations of discourse according to established protocols and practices.
2.2. Negotiate mutual agreement on purpose and process of discourse appropriate to situation and participants.
2.3. Follow interpreting protocols in a professional manner and seek and provide clarification where required.
3.1. Analyse discourse setting and communication preferences of participants and select and use appropriate interpreting mode.
3.2. Assess participant attributes and select and use communication styles effective in complex discourse settings.
3.3. Identify and address factors affecting communication flow according to established techniques.
3.4. Direct speakers on length, pace and form of delivery in a professional and courteous manner.
3.5. Adapt strategies to the requirements of equipment and technology.
4.1. Identify and address problems in message transfer promptly and according to established techniques.
4.2. Monitor and influence complex interactions to ensure effective and equitable turn taking.
4.3. Identify communication challenges arising from cross-cultural settings and participant relationships and attributes, and use effective strategies to address them.
4.4. Maintain effective communication in challenging situations, and seek assistance where required from appropriate persons to manage discourse breakdown and restore communication.
4.5. Ensure conduct complies with professional standards and code of ethics.
5.1. Seek and analyse feedback on discourse management from appropriate persons and evaluate effectiveness of performance to reflect code of ethics.
5.2. Take advice on issues and solutions and explore process improvement strategies.
5.3. Consider and implement adjustments to improve process and outcomes of future assignments.
 


Learning Outcomes



Details of Learning Activities

Learning activities may include lectures, simulation activities, class discussions, individual or group work, peer review and self reflection.  Some of these activities may be incorporated into dialogue and monologue interpreting


Teaching Schedule

Please refer to the timetable and extra information provided by teacher.


Learning Resources

Prescribed Texts


References

Practical English Usage by Michael Swan, published by Oxford University Press , 20059780194420983Library


Other Resources

Learning Resources
The University Library provides extensive services, facilities and study space as well as comprehensive collections of books, periodicals and other course related materials, such as DVD’s, magazines, slides, films etc. Computer laboratories with access to a wide range of desktop publishing software are also available. The library also has an expanding virtual collection of electronic resources and networks, including product data, e-books, electronic journals and newspapers, web based tutorials, online reference and document delivery services etc., all of which are accessible on campus, and off campus 24 hours per day. More information on library resources and services can be found at: http://www.rmit.edu.au/library
If you need additional support, visit RMIT’s Learning Lab, either in person or online: http://www.dlsweb.rmit.edu.au/lsu/


Overview of Assessment

Assessment will be ongoing during the semester, and you will receive feedback on your progress. You will undertake a variety of assessment tasks and activities to assess your level of competence against key elements and performance criteria.

Asssessment tasks may include, but not limited to:

-teacher directed group activities
-practical exercises
-group discussions
-practical demonstration of skills in roleplays real or simulated activities
 


Assessment Tasks

(The following tasks 1-3 are for Unit LANG5781C Manage discourse in complex discourse settings, which is clustered with this unit)
 AT 1 (by week 4)
Produce a 60 word speech in English and LOTE, in two versions – informal and formal registers – on the same topic
AT 2 (by week 8)
Listen to English and LOTE audio files of 100 words. Reproduce in the same language and complete peer review.
AT 3 (week 12)
Listen to English and LOTE audio files of 150 words. Reproduce in the same language and complete peer review.

AT4
Online Quiz to assess underpinning knowledge and skills
AT5
Discourse Management Practical Demonstration – in class interpreting activities completed by your teacher


GRADING INFORMATION

This course uses a competency-based assessment and will be graded as follows:

CA (Competency Achieved)
NYC (Not Yet Competent)
DNS (Did Not Submit)

All competency-based assessment tasks for this course must be completed at the required level (see the elements and key performance criteria for each unit) in order to achieve a CA (Competency Achieved) award.

If a student has not completed ALL the assessment tasks or they have completed but some or all are not at the required level, they will be assessed as NYC (Not Yet Competent).

If a student does not submit assessment tasks at all, a DNS result will be entered.


Assessment Matrix

Other Information

Applying for an Extension
Extension of time for assessment tasks may be granted where circumstances beyond your control prevent submission by the published due date. An application for extension of time must be lodged with your tutor or the course coordinator as early as possible, and no later than one working day before the due date for submission.
You can apply for extension using the University’s Extension Application Form – http://mams.rmit.edu.au/seca86tti4g4z.pdf – or by emailing your course coordinator or tutor directly.
An extension of up to seven calendar days may be granted if good reason can be demonstrated. Include supporting evidence (such as medical certificates) with your application.
Extensions beyond seven calendar days cannot be granted by course coordinators, tutors or the School. To apply for an extension of time greater than seven calendar days you must lodge an application for Special Consideration.

Applying for Special Consideration
If you are seeking an extension of more than seven calendar days (from the original due date) you must lodge an Application for Special Consideration form, preferably prior to, but no later than two working days after the official due date. Late applications will only be accepted in exceptional circumstances. For information about Special Consideration and how to apply, see: http://www.rmit.edu.au/students/specialconsideration

Penalties for Late Submission
If you have not been granted an extension or special consideration, late submission will be penalised as follows:
1. Assessment tasks submitted after the due date of submission shall receive a penalty of five per cent of the grades available for that assessment per day for each day late.
2. No assessment task shall be accepted more than three weeks after the due date without special consideration.

Assessment Appeals
If you believe your assessment result or final result is wrong please contact the course coordinator and provide the reason why you think your result is incorrect. Valid reasons for seeking a review of results include:
a) You believe an error has occurred in the calculation of the grade; or,
b) You believe the assessment did not comply with criteria published in the Course Guide; or,
c) You believe the assessment did not comply with University Policies on Assessment (i.e. an error in process has occurred).
Full details of the procedure (including appeals procedure) can be located at this RMIT site: http://www.rmit.edu.au/policies/academic#assessment

Academic Integrity
Academic integrity means honesty and responsibility in scholarship through respecting the work of others whilst having the freedom to build new insights, new knowledge and ideas. RMIT University upholds the values of academic integrity as fundamental to the scholarship undertaken by all members of its community. Whenever you refer to another person’s research or ideas (either by directly quoting or paraphrasing them) you must acknowledge your source.
If you are even in doubt about how to properly cite a reference, consult your lecturer or the academic integrity website: http://www.rmit.edu.au/academicintegrity The RMIT library provides tools to assist with your referencing http://www.rmit.edu.au/library/info-trek/referencing

Plagiarism and Collusion
Plagiarism and collusion constitute extremely serious academic misconduct, and are forms of cheating. You are reminded that cheating, whether by fabrication, falsification of data, or plagiarism, is an offence subject to University disciplinary procedures. Plagiarism is the presentation of the work, idea or creation of another person as though it is your own. It is a form of cheating and is a very serious academic offence that may lead to expulsion from the University. Plagiarised material can be drawn from, and presented in, written, graphic and visual form, including electronic data, and oral presentations. Plagiarism occurs when the origin of the material used is not appropriately cited. Plagiarism is not acceptable.
Examples of plagiarism include:
* Copying sentences or paragraphs word-for-word from one or more sources, whether published or unpublished, which could include but is not limited to books, journals, reports, theses, websites, conference papers, course notes, etc. without proper citation;
* Closely paraphrasing sentences, paragraphs, ideas or themes without proper citation;
* Piecing together text from one or more sources and adding only linking sentences;
* Copying or submitting whole or parts of computer files without acknowledging their source;
* Copying designs or works of art and submitting them as your original work;
* Copying a whole or any part of another student’s work; and
* Submitting work as your own that someone else has done for you.
* Enabling Plagiarism: the act of assisting or allowing another person to plagiarise or to copy your own work is also an offence.

For further information, please see the RMIT Plagiarism Policy – http://www.rmit.edu.au/browse;ID=sg4yfqzod48g1 – and the RMIT Student Discipline Statute and Regulations - http://www.rmit.edu.au/browse;ID=11jgnnjgg70y

Plagiarism Software
The originality verification software Turnitin may be used in this course. For details, see: http://www.turnitin.com
 

Course Overview: Access Course Overview