Course Title: Manage an information or knowledge management system
Part B: Course Detail
Teaching Period: Term1 2013
Course Code: COSC5425C
Course Title: Manage an information or knowledge management system
School: 130T Engineering (TAFE)
Campus: City Campus
Program: C6112 - Advanced Diploma of Engineering Technology - Electrical
Course Contact : Program Manager
Course Contact Phone: +61 3 9925 4468
Course Contact Email:engineering-tafe@rmit.edu.au
Name and Contact Details of All Other Relevant Staff
Marko Dumovic
Phone + 613 9925 2000
Email: marko.dumovic@rmit.edu.au
Nominal Hours: 50
Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.
Pre-requisites and Co-requisites
No Pre-requisites
Course Description
This unit describes the performance outcomes, skills and knowledge required to organise learning to use an information or knowledge management system and to manage the use of the system.
National Codes, Titles, Elements and Performance Criteria
National Element Code & Title: |
BSBINM501A Manage an information or knowledge management system |
Element: |
1. Organise learning to use information or knowledge management system |
Performance Criteria: |
. |
Element: |
2. Manage use of information or knowledge management system |
Performance Criteria: |
. |
Element: |
3. Review use of information or knowledge management system |
Performance Criteria: |
. |
Learning Outcomes
Details of Learning Activities
This unit applies to managers who have responsibility for seeing that key information and corporate knowledge are retained, accessible to others and improve business outcomes.
The unit does not address the requirement to select the technical system (software or hardware), which is seen as the role of an information technology specialist, although in some smaller organisations this may be a part of the manager’s role.
Topics:
Legislation, codes of practice and national standards, for example:
• privacy and confidentiality legislation
• freedom of information legislation
• AS 5037:2005 Knowledge management - A guide
Organisational policies and procedures, for example:
• records management
• information management
• customer service
• commercial confidentiality
• organisational operations, and existing data and information systems.
Teaching Schedule
Week number Topic
Weeks1-3• Legislation, codes of practice and national standards BSBINM501A 1
Weeks 4-8 Privacy and confidentiality legislation BSBINM501A 2
Weeks 9 -11 Freedom of information legislation BSBINM501A 1 Assignment 1, 50% issued
Week12-14 AS 5037:2005 Knowledge management - A guide BSBINM501A 2
Weeks 15-18 Organisational policies and procedures BSBINM501A 2
Weeks 19-21 Records management BSBINM501A 3
Weeks 22-24 Information management BSBINM501A 1,2,,3 Assignment 2, 50% issued
Weeks 25- 29 Customer service BSBINM501A 3
Weeks 30-32 Commercial confidentiality BSBINM501A
Weeks 33-34 Organisational operations, and existing data and information systems. BSBINM501A 1,2,3
Weeks 35-36 Organisation information systems BSBINM501A 1,2,3 Assignments due
Learning Resources
Prescribed Texts
References
Other Resources
Overview of Assessment
Assignments
Assessment Tasks
Assignments:
Assignment 1 50%
Analysis of the strengths and weaknesses of information or knowledge management system/s and evaluation of suitability for a particular work or organisational context
Class Participation and performance 20%
Class exercises 30%
Knowledge of relevant legislation, codes of practice and national standards.
A range of assessment methods should be used to assess practical skills and knowledge. The following examples are appropriate for this unit:
• assessment of written reports reviewing and evaluating information or knowledge management systems
• direct questioning combined with review of portfolios of evidence and third party workplace reports of on-the-job performance by the candidate
• observation of presentations
• oral or written questioning to assess knowledge of relevant organisational policies and procedures
• review of identified learning needs personnel and stakeholders regarding the information or knowledge management system
• evaluation of monitoring and documentation about the effectiveness of learning activities
• analysis documentation reporting on the strengths and limitations of the system
• review of recommendations made for improvements to the system, policy or work practices.
Assessment Matrix
Course Overview: Access Course Overview