Course Title: Work autonomously

Part B: Course Detail

Teaching Period: Term1 2015

Course Code: GEDU5965C

Course Title: Work autonomously

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C6126 - Advanced Diploma of Disability

Course Contact : Renee Costa

Course Contact Phone: +61 3 9925 0886

Course Contact

Name and Contact Details of All Other Relevant Staff

Nominal Hours: 40

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable

Course Description

This course describes the knowledge and skills required to work as a member of a team or as an individual for periods of time without direct supervision and for coaching and mentoring colleagues

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCORG502B Work autonomously


1. Undertake work activities

Performance Criteria:

1.1 Identify and address work requirements within own role and area of responsibility
1.2 Demonstrate understanding of instructions and directions, clarify where necessary, and implement appropriately
1.3 Undertake responsibilities and duties consistent with decisions made by the team, instructions given by management and agreed policies and procedures
1.4 Maintain communication with team leader advising of progress of task/activity
1.5 Modify tasks or performance if required in line with approved procedures and, if possible, agreed in advance with the appropriate person
1.6 Determine needs for additional support and communicate clearly and in a suitable format to management or appropriate person
1.7 Provide reports about progress and completion of work clearly in a form and at times and frequencies as agreed
1.8 Share information about own area of work and responsibility with colleagues in a way which helps them to carry out their own work and to put agreed plans into action
1.9 Ensure sharing of information complies with agreed boundaries of confidentiality
1.10 Maintain personal safety and safety of others
1.11 Communicate to team leader any legal requirements and/or ramifications of activities


2. Accept responsibilities

Performance Criteria:

2.1 Accept responsibilities according to organisation's policy and procedures
2.2 Ensure team leader is appraised of outcome/s of tasks or activities in line with agreed guidelines
2.3 Ensure any activity that exceeds the scope of the defined task is referred to the team leader


3. Set performance requirements

Performance Criteria:

3.1 Set performance requirements based on objectives and goals
3.2 Ensure performance requirements are agreed with team leader


4. Maintain team performance

Performance Criteria:

4.1 Monitor individual performance against defined performance requirements and take appropriate action to maintain performance if required
4.2 Monitor performance of others and take appropriate action through coaching and mentoring to ensure objectives and goals are met
4.3 Respond to unsatisfactory practice of colleagues in a manner that balances organisation needs and goals with consideration for the individual
4.4 Provide team leader with feedback, positive support and clear accurate advice
4.5 Refer performance issues which cannot be rectified or addressed to appropriate personnel according to organisation policy
4.6 Advise team leader of any changes in priorities or tasks
4.7 Complete all required documentation relevant to performance


5. Act as a team leader as required

Performance Criteria:

5.1 Identify work requirements and present to team members
5.2 Communicate instructions and directions to team members clearly and unambiguously
5.3 Recognise, discuss and deal with team members' concerns and queries
5.4 Adhere to equal opportunities codes of practice and respond to cultural and religious beliefs and practices of colleagues in a way that demonstrates that diversity is valued and that discrimination and prejudice will be challenged
5.5 Communicate any legal requirements and/or ramifications of team activities to team members
5.6 Allocate duties, rosters and responsibilities to team members having regard to the skills and knowledge required to properly undertake the assignment or task and according to organisation policy and procedures
5.7 Make comments and give constructive criticism to colleagues in a manner which identifies their good practice and reinforces their self confidence
5.8 Use opportunities to communicate informally with colleagues as far as possible within the time constraints of the work environment to develop shared attitudes and to extend relationships
5.9 If colleagues experience discrimination, offer support that helps them assert their individual rights and sustain their confidence and self-esteem


6. Contribute to team meetings

Performance Criteria:

6.1 Undertake adequate meeting preparation to enable the supply of suitable information and effective contribution to discussion
6.2 Participate in meetings, planning and decision-making consistent with own role and the role of other members of the team
6.3 Ensure information given and views expressed to those outside the team are consistent with the decisions of the team
6.4 Manage any decisions made which conflict with own viewpoint in a manner which is likely to promote the aims of the team and organisation


7. Respond to stress and conflict in the team

Performance Criteria:

7.1 Respond to indications that colleagues are stressed or need support in a manner that encourages them to share their concerns and difficulties
7.2 Ensure any offers made in a work context to help colleagues alleviate stress or develop support are within own area of responsibility and competence
7.3 Share information to help colleagues identify sources of support or expertise and further training opportunities, if it can potentially enhance their competence and ability to cope
7.4 Respond to conflict with colleagues or between colleagues in a manner that does not disrupt the work of the organisation
7.5 Promptly refer to an appropriate person if conflict cannot readily be resolved
7.6 Respond to solutions proposed to reduce conflict in a way that demonstrates willingness to compromise and to amend practices in a flexible and positive manner in the interests of the effective working of the organisation
7.7 Where there is evidence of prejudice and/or discrimination on the part of a team member, challenge behaviour in a manner likely to bring about change
7.8 Offer support to colleagues in conflict with others consistent with organisation requirements and procedures, and in a manner that balances needs of the individual colleague with the maintenance of quality of the organisation

Learning Outcomes

Please refer to the above mentioned elements

Details of Learning Activities

As the NDIS is rolled out around Australia client support requirements and staff practices and methods will change and adapt to match the preferences and needs of people with disabilities. Staff will need to be capable of working across agencies and sectors. You will participate in workshop discussions, presentations and group activities focuses on the knowledge and skills required to work as a member of a team or as an individual for periods of time without direct supervision and for coaching and mentoring colleagues. There will be planned professional discussions with the teaching team undertaken in your workplace so that you can provide direct workplace evidence of your roles, responsibilities and work practices as they align with the requirements of the courses and the program as a whole

Teaching Schedule

WorkshopdateCourse linkage
128th MayLead and develop others in a community sector workplace
Work Autonomously
Manage workplace issues
225th JuneLead and develop others in a community sector workplace
Work Autonomously
Manage workplace issues

Learning Resources

Prescribed Texts


Other Resources

During sessions you will be directed to relevant sources of current information. These will include your own workplace policy and practice documentation, federal, state and local government legislation and regulatory frameworks and websites, and websites for local, national and international organisations and universities.

Overview of Assessment

Assessment will be through a mix of in class tasks, workplace based projects and a workplace assessment. A workplace assessment appointment will be undertaken once per year with you, to allow you to present and discuss workplace evidence.

Assessment Tasks

There will be one assessment task for this course.

1. The assessment task you are required to write a report which provides a thorough description of your organization’s support processes for staff. You will consider the current processes and how your manager has addressed them with you. This report is a 2000 word report


Assessment Matrix

A detailed assessment matrix will be available from the course teacher

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.

It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.

You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7

Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1

Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w  

Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n


Course Overview: Access Course Overview