Course Title: Provide systems advocacy services

Part B: Course Detail

Teaching Period: Term1 2014

Course Code: LAW5709C

Course Title: Provide systems advocacy services

School: 365T Global, Urban & Social Studies

Campus: City Campus

Program: C6126 - Advanced Diploma of Disability

Course Contact : Bronwyn Tanti

Course Contact Phone: +61 3 9925 9079

Course Contact

Name and Contact Details of All Other Relevant Staff

 Contact: Renee Costa
Contact phone: +61 3 9925 0886
Contact email:

Nominal Hours: 90

Regardless of the mode of delivery, represent a guide to the relative teaching time and student effort required to successfully achieve a particular competency/module. This may include not only scheduled classes or workplace visits but also the amount of effort required to undertake, evaluate and complete all assessment requirements, including any non-classroom activities.

Pre-requisites and Co-requisites

Not applicable.

Course Description

This course describes the knowledge and skills required by the worker to advocate to ensure that the rights and needs of consumers and clients issues are maintained within the broader rights and needs of the general community. This course may apply to work undertaken across a range of sectors involved in delivery of community services.

National Codes, Titles, Elements and Performance Criteria

National Element Code & Title:

CHCAD603B Provide systems advocacy services


1.Obtain, analyse and document information relevant to the needs of clients as a community of interest within the general community

Performance Criteria:

1.1Obtain and analyse relevant documented information about particular issues
1.2Obtain and analyse relevant statistical and research data
1.3Conduct consultations with consumers, carers, and other stakeholders to identify and describe issues of concern
1.4Conduct other research as appropriate
1.5Synthesise relevant information into forms appropriate for communicating with, and providing to, relevant agencies and stakeholders


2.Work with consumers, service users, services and other stakeholders to develop strategies to address identified needs

Performance Criteria:

2.1Develop and maintain close working relationships/ networks with relevant stakeholders
2.2Organise formal meetings, working groups and other activities to develop policy statements, action plans, projects, and programs to address identified needs
2.3Participate in meetings, working groups and other activities aimed at developing relevant strategies
2.4Prepare strategic/action/project plans in forms that are appropriate to the needs and roles of relevant stakeholder organisations


3.Advocate for, and facilitate the implementation of, strategies developed to address the needs of clients with specific needs

Performance Criteria:

3.1Identify and pursue relevant opportunities for communicating formally and informally about the needs of clients
3.2Prepare submissions for resources to implement identified projects and action plans
3.3Where appropriate, contribute to relevant government policy development
3.4Work with consumers and other stakeholders to implement relevant projects and action plans
3.5Pursue opportunities and provide comments on policy documents, legislation, project plans and other relevant documents regarding the needs of clients

Learning Outcomes

On successful completion of this course you will have developed and applied the skills and knowledge required to demonstrate competency in the above elements.

Details of Learning Activities

In this unit you will participate  in workshop presentations, discussions and activities. The workshops will focus on the common themes of coordination and management of quality services for people with disabilities at individual and agency levels, advocacy, networking and communication in a time of change in the field, and work across the community and related sectors. There will be planned professional discussions with the teaching team undertaken in your workplace so that you can provide direct workplace evidence of your roles, responsibilities and work practices as they align with the requirements of the units and the program as a whole.

Teaching Schedule

 There will be ten workshops delivered in 2014. The following workshops will address this course:

Workshop numberTopic


26th June 2014

Coordinate the assessment and delivery to clients with particular needs


31st July 2014

Coordinate the assessment and delivery to clients with particular needs


21st August 2014

Systemic advocacy and representation – current issues in the field, program coordination, advocacy, negotiation and lobbying, communication strategies


18th September 2014

Systemic advocacy and representation – current issues in the field, program coordination, advocacy, negotiation and lobbying, communication strategies


11th December 2014

2014 Units review - presentation of workplace research projects, evidence examples, identifying own professional development via 2014 study, and 2015 planning

Learning Resources

Prescribed Texts


Other Resources

During sessions you will be directed to relevant sources of current information. These will include your own workplace policy and practice documentation, federal, state and local government legislation and regulatory frameworks and websites, and websites for local, national and international organisations and universities.

Overview of Assessment

Assessment may include observations, questioning and evidence gathered from the workplace. In cases where the learner does not have the opportunity to cover all relevant aspects in the work environment, the remainder should be assessed through realistic simulations, projects, previous relevant experience or oral questioning on ’What if?’ scenarios.

Assessment Tasks

There will be two assessment tasks for this course. These tasks will also provide evidence across the other courses to be delivered in 2014.

1. Research, report and presentation: You will undertake research into a community services organisation  and address a series of questions.  You will present your research in a short 10 minute presentation to your class.

3. Workplace assessment: your teacher/s will organise individual workplace appointments to occur in first and second semesters. These will be planned with you and the teacher in consultation. You will participate in planned targeted professional discussions and present workplace documentation and evidence on negotiated topics or in support of your other assessment task responses.

Assessment Matrix

A detailed assessment matrix will be available from the course teacher/s

Other Information

Assessment Tasks Submission Cover Sheet
You must complete a submission cover sheet for every piece of submitted work, including online submissions. This signed sheet acknowledges that you are aware of the plagiarism implications.
It is strongly advised that you attend all workshops in order to engage in the required learning activities, ensuring the maximum opportunity to gain the competency.
You will receive verbal and written feedback by teacher on your work. This feedback also includes suggestions on how you can proceed to the next stage of developing your competency. Information regarding student feedback can be found at:;ID=9pp3ic9obks7
Student Progress
Monitoring academic progress is an important enabling and proactive strategy to assist you to achieve your learning potential. The Student progress policy can be found at:;ID=vj2g89cve4uj1
Special consideration Policy (Late Submission)
All assessment tasks are required to be completed to a satisfactory level. If you are unable to complete any piece of assessment by the due date, you will need to apply for an extension. Information regarding application for special consideration can be found at:;ID=g43abm17hc9w
Academic Integrity and Plagiarism
RMIT University has a strict policy on plagiarism and academic integrity. For more information on this policy go to Academic Integrity Web site:;ID=kw02ylsd8z3n

Course Overview: Access Course Overview