28 January 2015

Blackboard Data Center maintenance - Service Interruption

On Friday 30 and Saturday 31 January 2015, the Blackboard engineers will be performing infrastructure maintenance. There is no interruption to service expected, however the following will apply:

Blackboard Learn

Work will be undertaken between 12.01 am and 6 am (AEDT) on Friday 30 January. Blackboard should continue to be available, however the email messaging service within Blackboard will be unavailable.

It is advised that teaching staff do not send any emails from the system during this time, because emails will not be delivered.

Blackboard Collaborate

The email messaging service within Blackboard Collaborate will be impacted between 4pm and 6 pm (AEDT) on Saturday 31 January.

It is advised that teaching staff do not use the email function to invite users, or other email-related functions within Blackboard Collaborate during this time.

Please note: Blackboard will make every effort to minimise any potential interruption.

If you have any queries, please contact the Service and Support Centre (www.rmit.edu.au/its/ithelp).

To keep an eye on the time and duration of planned maintenance works, please visit the IT service status page (www.rmit.edu.au/its/servicestatus).