Computers, hardware and software requests

Information Technology Services (ITS) manages the distribution of software licenses and provides staff with information regarding the purchase of desktops, laptops and printers through our preferred supplier agreements.

Software usage is monitored to ensure compliance with licensing terms, to eliminate duplication of licenses, and to ensure cost effective procurement.

Requesting standard hardware and software

Hardware and software needs for staff are made easy with the Get IT (staff login required) online computer shop!

Get IT (staff login required) lets you order new hardware and a wide range of software and accessories, including monitors and keyboards. With a simple online shopping experience and more products to choose from, it’s never been easier to find the right tool for your job.

Requesting non-standard hardware and software

The IT products available from Get IT store meet the approved standards set by ITS and SS&P. If you require a product outside of these standards, please complete the special request form (staff login required) and an ITS consultant will be in touch.

Note: before submitting a special request for hardware or software, you must:

  • search for the hardware/software in the GetIT store (staff login required)
  • discuss with your school/department manager the budget allocated for the purchase.

Requesting hardware and software for labs and myDesktop

Just complete the special request form (staff login required). Please note that due to the complex nature of these requests, an ITS consultant will be in touch with you to discuss the expected time for deployment.

Note: before submitting a special request for hardware or software for labs or myDesktop, you must:

  • discuss with your school/department manager the budget allocated for the purchase.

Requesting personal use software

RMIT can provide selected software to staff and students for personal use. For more information, please see the below links

Requesting assistive technology software

RMIT has purchased licensing for a number of products that may assist staff and students with disabilities.

The licensing varies, dependant on the product, but all can be made available to staff and students for use on RMIT University owned or leased equipment. For more information and to register your requirements, contact the Disability Liaison Unit.

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