12 August 2015

Blackboard notifications unavailable – update Wednesday 12 August 2015

As previously advised, the Notifications tool in Blackboard has been deactivated and is unavailable for use. This is due to a known issue with Blackboard and impacts the following modules:

  • My Tasks
  • Needs Attention
  • To Do
  • What's New

In order to reduce confusion whilst Notifications is unavailable, ITS has deactivated the above modules. These modules will no longer be available for viewing via Course home pages.

Please note that the above issue does NOT impact Blackboard’s email functionality via tools such as:

  • Announcements email
  • Course email
  • Daily Dashboard email

Note: To ensure that your Announcement is posted directly to students, please select the Email Announcement check box when creating your announcement. For further information relating to Announcements please refer to Blackboard Help.

ITS are continuing to work closely with Blackboard to resolve this issue however we don’t have a resolution date at this time. Please note that a number of universities using Blackboard are also affected. Rest assured ITS and Blackboard are treating this matter as a high priority. Further updates will be provided and the modules reactivated once the issue is resolved.

If you have any queries in regards to the status of this issue, please contact the ITS - Service and Support Centre via Telephone: +61 3 992 58888 or ITS - Service and Support Centre for more information.