06 May 2016

Updates to Blackboard Staff Name

Information Technology Services (ITS) is pleased to announce that known issues with the presentation of staff names in Blackboard will be corrected.

For staff who login to Blackboard (via the Learning Hub or directly) with an E number, a known issue with the translation of special characters from SAP may have caused their name to be displayed incorrectly. An update has now corrected these issues. A secondary benefit of this update is to present SAP Preferred name (where available) as your user name in Blackboard.

These changes will only be visible for those staff who login with an E number. Staff logging in using V numbers will not be impacted as they already have their names correctly displayed.

If you have any queries, please contact the Service and Support Centre.

To keep an eye on the time and duration of planned maintenance works, please visit the IT service status page.

Got a question about anything IT? Search our blog posts or put it to the IT community via RMIT’s myTechCommunity.