About ITS

ITS operates ICT services on behalf of RMIT students, staff and research partners. This includes the following:

  1. IT Strategy and Account management – incorporating enterprise architecture, strategic investment planning, demand management and account management
  2. IT Security and Risk management – incorporating IT security/ risk governance and control, forensics and investigations, security operations and security standards awareness
  3. Solution delivery – incorporating solution consulting, program and portfolio management, project management, business analysis, development, testing and support services
  4. End user services – incorporating the Service and Support Centre, IT Service Management, desktop, laptops, software, telephony, mobile phones, tablets and printing services
  5. Teaching, learning and collaboration – incorporating email and online collaboration, interactive learning spaces, lecture capture support, learning management, student portals
  6. Audio Visual services – incorporating AV events, loans equipment and video conferencing
  7. Research high performance computing and data storage
  8. Networks and application services – incorporating application hosting and support, core infrastructure management and wireless network access.

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