Remote Desktop Connection

Staff can access their Windows 7 workstations from home or remote office over a Virtual Private Network (VPN) connection or the myDesktop service.

The groundwork

Before attempting to connect to your RMIT workstation please contact the Service and Support Centre and request that your workstation be configured for Remote Desktop connection. You will need to provide the followings:

  • Your RMIT ID
  • Your workstation’s asset number on the red sticker with bar code on the CPU box. Where the sticker is not available or illegible please double-click the RMIT University Computer Info icon on the desktop and provide the Computer Name.
    Asset number sticker
  • The workstation needs to be switched on and connected to the wired network so it can be configured by the Service and Support Centre remotely.

Steps to connect

  1. Ensure your on campus workstation is switched on and connected to the wired network
  2. On your home computer either:
    Log in to the myDesktop service and launch the RMIT Desktop (in the middle Desktops tab.
    Or
    Establish a VPN connection to RMIT
  3. Follow the instructions below to run the Remote Desktop Connection program and connect to your desk computer.

myDesktop

    1. Click the Windows button in the bottom left, then the magnifying glass button in the top-right corner.
    2. In the Search box type Remote Desktop Connection and click the search result to launch it
    3. In the Computer box type the name of your workstation which is usually the CPU box’s asset number with the prefix “w” e.g. w81234567 then click Connect.
    4. When prompted log in with the credentials:
      • Username: your RMIT ID in the format rmit\e#####
      • Password: same RMIT password you use to log in RMIT workstations and your RMIT Gmail account

Windows 7

    1. Click the Start button. In the search box type Remote Desktop Connection then click Remote Desktop Connection in the result list.
    2. In the Computer box type the name of your workstation which is usually the CPU box’s asset number with the prefix “w” e.g. w81234567 then click Connect.
    3. When prompted log in with the credentials:
      • Username: your RMIT ID in the format rmit\e#####
      • Password: same RMIT password you use to log in RMIT workstations and your RMIT Gmail account

Windows XP

    1. Click the Start button, point to All Programs, point to Accessories, point to Communications, then click Remote Desktop Connection
    2. In the Computer box type the name of your workstation which is usually the CPU box’s asset number with the prefix “w” e.g. w81234567 then click Connect.
    3. When prompted log in with the credentials:
      • Username: your RMIT ID in the format rmit\e#####
      • Password: same RMIT password you use to log in RMIT workstations and your RMIT Gmail account

Mac OS

Mac users are recommended to use the myDesktop service which does not require VPN connection to RMIT network. If you choose to use myDesktop please follow instructions in the Windows 7/myDesktop section above.

If you opt to connect via VPN please download and install Microsoft Remote Desktop from the Apple App Store. Once installed:

    1. Click the magnifying glass in the top-right corner of the screen. In the Spotlight box type Microsoft Remote Desktop then click Microsoft Remote Desktop in the result list.
    2. Click New and fill in the form:

      Connection name: a connection name of your choice e.g. RMIT desk computer

      PC name: your CPU box’s asset number in the format w#######.rmit.internal(replace ####### with your CPU asset number)

      User name: your RMIT ID in the format rmit\e#####

      Password: same RMIT password you use to log in RMIT workstations and your RMIT Gmail account
    3. Close the Edit Remote Desktops form and double-click the newly created connection.
    4. When prompted to Verify Certificate click Continue.